OpenRoad Lending Opiniões 

1946
•
TrustScore: 4 em 5

4,0

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Very easy process and always has a person available for questions and concerns! They handle all the hard work for you 👏

Classificada 1 em 5 estrelas

Bait offer sent per e-mail that then requested only the trim level and mileage for my vehicle. They came back over the phone with over a 3% higher interest rate and monthly payment exceeding another $... Ver mais

Classificada 5 em 5 estrelas

I will say I’m a satisfied customer. My refinance experience was good and very swiftly. All was done and taken care of in a week with payout and all. Glad to be saving some money on lowering my car pa... Ver mais

Classificada 5 em 5 estrelas

I would like to personally thank Open Road Lending for making my refinance as seamless as possible. From start to finish everything was handled with the upmost professionalism. I didn’t get the saving... Ver mais

Informações sobre a empresa

  1. Serviços financeiros não bancários
  2. também em
  3. Consultor financeiro

Informação fornecida por diversas fontes externas

Recognized by Inc. Magazine as the 37th fastest growing private company in America, OpenRoad Lending is your auto loan specialist assisting you in finding the best auto loan terms for your new or used car purchase or by helping you save money by refinancing your existing vehicle. Headquartered in the Dallas/Fort Worth area and chosen as one of the Best Places to Work by the Dallas Business Journal, we provide loan products to customers throughout the country and our staff has helped tens of thousands of consumers just like you get into the car or truck of their dreams. With OpenRoad, you are in the driver’s seat when it comes to the full details of your loan. No hidden costs, no application fees – just a great rate, easy process and award-winning customer service experience to help you along the way.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,0

Todas as opiniões

(1946)

7 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Not thorough with explanations.

I was told I was approved for refinancing my vehicle. Even received a cover letter. Then I’m told I didn’t meet the minimum income requirement. They didn’t inform me of a minimum and when I was told what the minimum was, I assured them that I earn well enough more than the minimum income. I had proof ready to send but being self-employed they trusted nothing but a link that was sent to me. I earn 3x’s more than what’s required. Very disappointed with the company. Never will refer them.

21 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I was looking to apply for refinancing

I was looking to apply for refinancing. This process was so easy using mobile phone and e-mail. The representative becomes your person. I am old school like knowing who I’m dealing with. The process was done in 2 days within a week car paid off!

3 de julho de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Good Overall Customer Service

Rachel with the Loan Savings Team was great to work with. She was always answered my questions in a timely manner, and made sure that I was informed about each step in the loan process.
I was a bit concerned when I received an email from a lender that did not approve but within a few days I received an email from my lender and tracking information for the check they sent to the old lender.
Overall my experience was good and everyone I spoke with via phone or email was informative.

30 de junho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Terrible to say the least

Terrible to say the least. Got approved, showed the approved amount then denied. Can't believe or trust a thing they say. Won't even respond to inquiries after they shut you down. Bogus excuses as to why they can't proceed.

7 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Open Road is a great company to…

Open Road is a great company to refinance your motor vehicle, my experience with them is awesome I'm paying less for my car and also going to finish my payment six months earlier than my previous company. I can and will always recommend OpenRoad to everyone. Thank you all at OpenRoad Finance.

20 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

the staff was extremely friendly and helpful.

The process was easy, you supply the documents they request, if addition documents are needed my representative was always in contact with me, letting me know what the next step is in the process. Mr. Brown was very polite and easy to communicate with. He stayed in touch with me throughout the process from the beginning to finish. Thank you

1 de abril de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

SCAM

SCAM, SCAM, PLEASE BEWARE. STATES THEY CAN HELP PEOPLE WITH NOT SO GOOD CREDIT. SPENT ABOUT A MONTH GETTING INFO THEY NEEDED ONLY TO BE DENIED. BEWARE OF THIS SCAM.

27 de maio de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Deceptive / Dishonest / Temu of Finance

Deceptive , Open Road slammed me with solicitations. My credit score is 65 points higher than when I bought the car and my income is about $15k higher. I have only put 2k miles on my vehicle since I purchased it almost a year ago. Open road offerd to reduce my payment by $200 however once they went through the process it turned out to be $4.57 less than what I am paying now. Before you sign anything do the math on the loan and determine what you are actually saving. Probably won’t be much sorry to say. I’m sure they do have positive reviews considering you only need a 480 to qualify , pretty much means you’re approved if you have a heart beat. Don’t get too excited if they approve you it’s not a huge accomplishment.

Plus their lawsuit if they are not honest within their Investors, why would they be honest with a consumer?

The Open Lending class action lawsuit seeks to represent purchasers or acquirers of Open Lending Corporation (NASDAQ: LPRO) securities between February 24, 2022 and March 31, 2025, inclusive (the “Class Period”). Captioned Bradley v. Open Lending Corporation, No. 25-cv-00650 (W.D. Tex.), the Open Lending class action lawsuit charges Open Lending and certain of Open Lending’s current and former top executives with violations of the Securities Exchange Act of 1934.

26 de maio de 2025
Opinião espontânea
logótipo da OpenRoad Lending

Resposta da OpenRoad Lending

Thanks Marc for sharing your concerns. I apologize we were not able to save you more by refinancing with us. If you had read the letter we sent, we did not know anything about the vehicle being refinanced, just your credit profile. Once you provided additional information on the vehicle, we determined you owed significantly more on the VW than it is worth (approximately 160% of the actual value) and therefore we were not able to offer you the savings we had hoped for. Again, I do apologize.

Also for reference, the lawsuit you are quoting is for a different company all together. We are OpenRoad Lending - not Open Lending Corporation.

Have a great day.

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