Thank you for a swift service. My bed was delivered and installed by Dwaine and Jason in under a week from placing the order. Professional, polite and efficently completed. If you need a bed for medic... Ver mais
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Leia as opiniões dos outros
Michelle in sales who could not have done a better job, she was lovely, helpful, patient and kind. On my journey to buy a bed believe me when I say she was not the standard, she’s a credit to your com... Ver mais
A empresa respondeu
I ordered a new mattress for my opera bed. Almost immediately michelle telephoned to discuss my requirements and give info on correct mattress. The correct mattress was agreed and delivery confirmed.... Ver mais
The bed was delivered and installed quickly. Unfortunately it had a slight defect and tilted at the very top of the raise function. On the assurance of the installation team it would be rectified qui... Ver mais
A empresa respondeu
Informações sobre a empresa
- Fornecedor de equipamento para mobilidade
- também em
- Fabricante de móveis
- Fornecedor de artigos hospitalares
- Loja de camas
Escrito pela empresa
Opera is a leading British manufacturer dedicated to stylish design and the power of technology to create beds and mattresses that enhance lives, promote health and deliver comfort.
Stylish, Customisable Design
Escrito pela empresa
- Committed to creating attractive, homely designed beds that you can make yours
- Opera offer a wide range of design options including size, style, headboard, wood finish, upholstery and more.
Informações de contacto
4,8
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
all very good no problems
1 de maio de 2026
Resposta da Opera Beds
Hello Graham,
Thank you for your great feedback! We’re really pleased to hear everything went well and that you had no problems. If you need anything in the future please don't hesitate to reach out to our team.
Thanks again for choosing Opera Beds.
Kind regards,
Jordan
So happy with Opera Beds
So happy with Opera Beds. From the get go they have been so helpful. They answer questions promptly on chat, then called to clarify when I made a mistake ordering. Delivery is so quick. They came and built when they said they would so didn’t need to wait in all day. Quick and efficient and friendly when delivering and building and even taking the old bed away. The bed and mattress are ridiculously comfy. Only been a few days but been sleeping so well.
6 de maio de 2026
Resposta da Opera Beds
Hello,
Thank you so much for such a wonderful review. We’re delighted to hear how happy you are with your experience from start to finish. It’s great to know our team were able to help promptly via chat, follow up to clarify your order, and make the whole process smooth and reassuring.
We’re also really pleased that delivery, installation, and removal of your old bed all went exactly as planned, and that our team were quick, efficient, and friendly on the day. Best of all, it’s fantastic to hear how comfortable you’re finding your new bed and mattress already.
Thank you again for choosing Opera Beds and for sharing your lovely feedback, we hope you continue to enjoy many restful nights.
Kind regards,
Jordan
The staff were very helpful and…
The staff were very helpful and flexible with our delivery.
They delivered in the middle of their 2 hour time slot and the driver kept us informed of his whereabouts.
7 de maio de 2026
Resposta da Opera Beds
Hello Mr Huddy,
Thank you for your great review. We’re really pleased to hear that our team were helpful and flexible with your delivery, and that everything arrived right within the expected time slot. Keeping customers informed is very important to us, so it’s lovely to know the driver’s updates were appreciated.
Thank you again for taking the time to share your experience.
Kind regards,
Jordan
Ordering my first Opera bed
Ordering my first Opera bed, can I just say how lucky I was to speak to a lovely lady called Lisa Davis, Lisa was so helpful and informative about the beds, I felt so safe and secure that I was making the right choice of bed that would work for us!! A big thank you again, Lisa, for your valuable help (if I could give you 10 stars, I would)
8 de maio de 2026
Opinião espontânea
Resposta da Opera Beds
Hello Net,
Thank you so much for taking the time to leave such a lovely review. We’re thrilled to hear that your first experience ordering an Opera bed has been so positive.
Lisa will be absolutely delighted to read your kind words, she takes great pride in making sure customers feel informed, confident, and supported when choosing the right bed. We’re so pleased she helped you feel safe and secure in your decision.
Thank you again for your wonderful feedback, and we wish you all the very best with your new bed.
Kind regards,
Jordan
I highly recommend this Opera bed store for people with disabilities.
I was very satisfied with the store staff, I received a lot of information and chose the best option for myself, thank you and I also want to thank the men who delivered the bed
1 de maio de 2026
Resposta da Opera Beds
Hello,
Thank you very much for your kind review. We’re delighted to hear that our store staff were able to provide clear, helpful information and support you in choosing the best option for your needs. It’s also lovely to know that our delivery team made a positive impression, we’ll be sure to pass on your thanks to them.
Thank you again for taking the time to share your experience, it’s greatly appreciated.
Kind regards,
Jordan
Excellent service from Michelle, Rich and Darren
Excellent service from Michelle who gave us so much help and advice before we purchased. She was patient and took her time to answer our many queries fully!! Even tho we live in the Scottish Highlands delivery did not take too long and Rich and Darren were friendly but professional and did an excellent job assembling the bed and answering our questions.
20 de abril de 2026
Opinião espontânea
Resposta da Opera Beds
Hello Carl,
Thank you for such a fantastic review. We’re delighted to hear about your experience from start to finish. Michelle will be so pleased to know that her patience, advice and support made such a positive difference before your purchase. It’s also great to hear that Rich and Darren provided a friendly yet professional delivery and assembly service, even all the way to the Scottish Highlands. We’ll be sure to pass on your kind words to the whole team.
Thank you for choosing Opera Beds, and we really appreciate you taking the time to share your experience.
Kind regards,
Jordan
We were very impressed by the service…
We were very impressed by the service and the product. We had previously had a poor experience with another provider of beds . The really positive thing about Opera Beds is they keep you informed through the whole process. Really pleased
6 de maio de 2026
Resposta da Opera Beds
Hello John,
Thank you so much for your lovely review. We’re really pleased to hear that you were impressed with both the service and the product, especially after a previous poor experience elsewhere. Keeping our customers informed at every stage is something we really pride ourselves on, so it’s great to know this made a positive difference for you.
Thank you for choosing Opera Beds, and we’re delighted you’re so pleased with your experience.
Kind regards,
Jordan
From first phone call
From first phone call, to delivery every member of staff I spoke to were helpful. There service could not be better, with delivery on time as promised.
8 de maio de 2026
Resposta da Opera Beds
Hello David,
Thank you for taking the time to leave such a positive review. We’re really pleased to hear that every member of the team you spoke to was helpful and that your delivery arrived on time as promised. Providing reliable service from first contact through to delivery is exactly what we aim for, so your feedback means a great deal to us.
Kind regards,
Jordan
Delivery went well and nd on time
Delivery went well and nd on time
Leg extensions were not sent as promised but one phone call later all sorted for next day delivery
7 de maio de 2026
Resposta da Opera Beds
Hello Ronald,
Thank you very much for the 5‑star review. We’re pleased to hear that the delivery went smoothly and arrived on time.
We’re sorry that the leg extensions weren’t included as expected, but we’re glad a quick call to the team got everything resolved with next‑day delivery. Thank you for your patience and for highlighting the positive way this was handled.
Kind regards,
Jordan
Helpful and friendly staff
Helpful and friendly staff, quick process and fast delivery. Thank you.
29 de abril de 2026
Resposta da Opera Beds
Hello Richard,
Thank you for taking the time to leave such a lovely review. We’re really pleased to hear you found our team helpful and friendly, and that everything from the process to delivery went smoothly. Your kind feedback means a lot to us. Thanks again for choosing Opera Beds.
Kind regards,
Jordan
Absolute great service
Absolute great service, staff were able to accommodate an early delivery and was kept updated with progress
5 de maio de 2026
Resposta da Opera Beds
Hello Jim,
Thank you for your kind feedback! We’re really pleased to hear that the team could accommodate an early delivery and keep you updated throughout. Providing a smooth and flexible service is very important to us, so it’s great to know this made a positive difference. Thanks again for choosing us.
Kind regards,
Jordan
Outstanding service and support
My experience with this company was absolutely outstanding from my first call.
They dealt with everything with amazing kindness and nothing was too much trouble.
It is rare to find such excellent service.
5 de maio de 2026
Opinião espontânea
Resposta da Opera Beds
Hello Cheyl,
Thank you so much for your lovely feedback. We’re truly pleased to hear that your experience was outstanding from the very first call and that our team’s kindness and willingness to help made such a positive difference. Providing genuine care and support is at the heart of what we do, so your comments mean a great deal to us. Thank you for choosing Opera Beds.
Kind regards,
Jordan
Excellent assistance to demonstrate the…
Excellent assistance to demonstrate the options at the Show Room , first class advice in forecasting delivery time .Had continued advice on progress for delivery and when delivered and assembled both men were polite and friendly . Needed some adjustment to rails 2 other men came both were both friendly and polite and made sure everything functioned well.
15 de abril de 2026
Resposta da Opera Beds
Hello Mr Askew,
Thank you for taking the time to share your experience. We’re really pleased to hear that you found our showroom team helpful and that the advice you received on both product options and delivery was first class.
It’s great to know that you were kept well informed throughout the delivery process and that our installation teams were polite, friendly and thorough. We’re especially glad the follow‑up visit to adjust the rails was handled smoothly and that everything was checked to ensure it was functioning exactly as it should.
Thank you for choosing Opera Beds and for your kind feedback, it’s very much appreciated.
Kind regards,
Jordan
Amazing service from start to finish by…
Amazing service from start to finish by Nick and Greg today. They delivered and installed a bed and riser recliner chair for us.
We were phoned with an estimated arrival time. Which was very helpful. Both were extremely professional, knowledgeable, friendly and polite.
Installation was so efficient and they took the packaging away. No mess. They demonstrated the functionality of each item with depth of knowledge and clarity.
Can’t praise the enough. Great service. Thank you both very much!
5 de maio de 2026
Opinião espontânea
Resposta da Opera Beds
Hello Anna,
Thank you so much for your wonderful feedback. We’re delighted to hear that you received such amazing service from start to finish and that Nick and Greg made the delivery and installation experience so positive.
It’s great to know that the advance call with an estimated arrival time was helpful, and that everything was installed efficiently and professionally. We take real pride in ensuring our teams are knowledgeable, friendly and respectful in customers’ homes, so your comments about the clear demonstrations, tidy installation and removal of packaging will be especially appreciated by them both.
Thank you again for taking the time to share your experience, and for your kind words. We hope the bed and riser recliner chair bring you comfort and support for many years to come.
Kind regards,
Jordan
Successful purchase
We bought a hospital bed from Operabeds
It was delivered with no hassle by two delivery guys
Dwayne and Lukesz assembled and explained the workings
They couldn’t have been more helpful and the beds fantastic
5 de maio de 2026
Opinião espontânea
Resposta da Opera Beds
Hello Richard,
Thank you for your review. We’re delighted to hear that your delivery went smoothly and that Dwaine and Lukasz were able to assemble the bed and clearly explain how everything works. It’s great to know you found them so helpful and that you’re pleased with the bed itself. Thank you for choosing Opera Beds.
Kind regards,
Jordan
Resposta da Opera Beds
Hello Janet,
Thank you for your review. We’re pleased to hear that you felt well advised throughout your purchase. Providing clear, sensible guidance to help customers make the right decision is something we really value. Thank you for choosing Opera Beds.
Kind regards,
Jordan
The whole team were helpful
The whole team were helpful, compassionate and flexible throughout the process. Thank you.
23 de abril de 2026
Resposta da Opera Beds
Hello Toyin,
Thank you very much for your kind words. We’re so pleased to hear that you found our team helpful, compassionate and flexible throughout the process. Supporting our customers with care and understanding is incredibly important to us, so your feedback truly means a lot. Thank you for choosing Opera Beds.
Kind regards,
Jordan
Signature Low Footboard Profiling Bed: Excellent Guidance And Support From Opera Throughout
I am writing this long review to perhaps help others who may be as daunted as I was faced with the task of sourcing a hospital bed for my husband.
I knew I needed the solid adaptability of a hospital bed for his personal and lower body care but after 50 years of marriage didn't want a bedroom looking like Emergency Ward 9 ¾. The hospital staff and our lovely home carers recommended Opera Beds – and I'm relieved to say they were not wrong.
From the outset, I had full confidence in Michelle not only because of her knowledge but also her unmistakable caring manner. She listened with total patience perceiving my upset when describing my husband's increasing needs and how difficult I found the entire task. Several times she took me through all the bed and mattress options and at no time did I feel under any pressure to make a final decision. Gradually this Signature bed with a memory mattress became the outstanding choice. The oyster premium finish was my husband's quality decision.
Delivery was quick even not using Opera's express service. Bright and early I was given a delivery time. I observed Dwaine and Lukasz taking great care parking their Opera van in our drive and checking everything before ringing the bell. They introduced themselves cheerfully and unprompted donned foot coverings before being showed to our bedroom. They worked quickly and quietly whilst answering all my queries. I was delighted when Lukasz explained he didn't need to attach the headboard thereby making the bed look almost a twin to mine. They offered to take the headboard away but I decided to keep it. Dwaine wrapped it securely and volunteered to lift it to our garage. Additionally Lukasz pointed out that the grab rail I had ordered could not be removed as easily as I thought. However I was reassured not to worry and was given the office contact name of Jordan with whom I could discuss the matter further. Whilst Dwaine packed up and tidied everywhere, Lukasz demonstrated how the bed functioned. This Opera team were comfortable to have in our home and made the whole experience as easy as breathing. Later when I contacted Jordan about the grab rail, he could not have been more polite or understanding of my quandary. After exploring all the options, he was happy to offer a full refund for the rail. It was refreshing to have the issue handled so quickly and agreeably. The refund for the rail arrived within days.
I am really pleased with the entire outcome. A genuine relief to me. My husband is sleeping better on the memory mattress. The bed is hassle free to clean and vacuum underneath and generally is making life so much easier for myself and our carers. It fits into our bedroom beautifully and yet is virtually future proof against my husband's likely additional care and equipment needs at home. What not to like?
17 de abril de 2026
Opinião espontânea
Resposta da Opera Beds
Hello Kath & Duncan,
Thank you so much for taking the time to share such a thoughtful and heartfelt review. We’re genuinely grateful, and a little humbled, to read about your experience.
Choosing the right bed in such emotional and challenging circumstances is never easy, and we’re really pleased that Opera Beds was recommended to you and that we were able to meet – and hopefully exceed – your expectations. It means a great deal to know that Michelle’s patience, empathy and knowledge helped give you confidence and reassurance at what was clearly a difficult time. Your description of the Signature bed and Oyster premium finish perfectly captures what we aim to achieve: clinical functionality without compromising on the feel of a bedroom that’s still very much a home.
We’re equally delighted to hear your delivery experience was such a positive one. Dwaine and Lukasz will be especially touched by your kind words about their care, professionalism and consideration in your home. These are exactly the standards we expect from our installation teams, and it’s wonderful to see them recognised so clearly.
Thank you as well for mentioning your later contact with myself it has been a pleasure being able to help you. We’re pleased the grab rail query was resolved quickly and to your satisfaction, handling concerns promptly and fairly is something we take very seriously.
Most importantly, we’re so glad to hear that your husband is sleeping better and that the bed is already making daily life easier for you and your carers. Knowing that the bed fits beautifully into your bedroom while also being ready for future care needs is exactly the outcome we strive for.
Thank you again for such a generous and detailed review. We wish you and your husband all the very best, and please don’t hesitate to contact us if we can ever be of further help.
Kind regards,
Jordan
Quick easy and efficient service
Quick easy and efficient service. Ordered yesterday, here today. No fuss. Thank you
1 de maio de 2026
Resposta da Opera Beds
Hello Anne,
Thank you for your lovely feedback! We’re really pleased to hear everything was quick, easy and fuss‑free, and that your order arrived so promptly. Thanks again for choosing us – we truly appreciate it.
Kind regards,
Jordan
Fantastic service all the way through…
Fantastic service all the way through down to ordering the bed and the delivery team were fantastic and friendly
27 de abril de 2026
Resposta da Opera Beds
Hello Lauren,
Thank you so much for your fantastic review! We’re delighted to hear that you had a great experience from ordering through to delivery, and that our delivery team were friendly and helpful. I’ll be sure to pass your kind feedback on to everyone involved. Thank you for choosing us!
Kind regards,
Jordan
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