Thank you for a swift service. My bed was delivered and installed by Dwaine and Jason in under a week from placing the order. Professional, polite and efficently completed. If you need a bed for medic... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Michelle in sales who could not have done a better job, she was lovely, helpful, patient and kind. On my journey to buy a bed believe me when I say she was not the standard, she’s a credit to your com... Ver mais
A empresa respondeu
I ordered a new mattress for my opera bed. Almost immediately michelle telephoned to discuss my requirements and give info on correct mattress. The correct mattress was agreed and delivery confirmed.... Ver mais
The bed was delivered and installed quickly. Unfortunately it had a slight defect and tilted at the very top of the raise function. On the assurance of the installation team it would be rectified qui... Ver mais
A empresa respondeu
Informações sobre a empresa
- Fornecedor de equipamento para mobilidade
- também em
- Fabricante de móveis
- Fornecedor de artigos hospitalares
- Loja de camas
Escrito pela empresa
Opera is a leading British manufacturer dedicated to stylish design and the power of technology to create beds and mattresses that enhance lives, promote health and deliver comfort.
Stylish, Customisable Design
Escrito pela empresa
- Committed to creating attractive, homely designed beds that you can make yours
- Opera offer a wide range of design options including size, style, headboard, wood finish, upholstery and more.
Informações de contacto
4,8
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
First class service and quality…
First class service and quality product.
Kept me informed at every stage of production and delivery team were very careful in my home.
Would definitely recommend Opera Beds.
27 de maio de 2026
Resposta da Opera Beds
Hello,
Thank you so much for your kind words!
We’re delighted to hear you were kept informed throughout and that our delivery team took such great care in your home, that’s exactly the level of service we aim to provide.
It’s also fantastic to know you’re pleased with the quality of your bed, and we really appreciate your recommendation.
If we can help with anything further, please don’t hesitate to get in touch.
Kind regards,
Jordan
Great service
Great service, very punctual, whole process we was kept informed.
Guys Rich and Darren was very polite explain throughout what and how the bed works.
27 de maio de 2026
Opinião espontânea
Resposta da Opera Beds
Hello,
Thank you so much for your kind review!
We’re delighted to hear you were happy with the service and that everything ran smoothly and on time. It’s especially great to know that Rich and Darren made a positive impression, we’ll be sure to pass your lovely feedback on to them.
We really appreciate you taking the time to share your experience and hope you continue to enjoy your new bed.
Kind regards,
Jordan
A fantastic company who listen to you…
A fantastic company who listen to your needs and give extremely helpful support and information. A genuinely fabulous experience with these guys from the first call to the delivery and installation, the bed is fantastic and has made a world of difference to my parents!! Thank you so much 😊
14 de maio de 2026
Resposta da Opera Beds
Hello Clare,
Thank you so much for your lovely review, it truly means a great deal to us.
We’re delighted to hear that you felt listened to and supported throughout your journey with us, from your first call right through to delivery and installation. Providing clear, helpful guidance tailored to each customer’s needs is something we’re very passionate about.
It’s especially wonderful to know that the bed has made such a positive difference for your parents – that really is what it’s all about for us.
Thank you again for your kind words and for choosing Opera Beds, we’re so pleased we could be part of this experience for you.
Kind regards,
Jordan
Jade adjustable bed
Bed was delivered as per schedule. Gentlemen were really polite and professional. They removed the old bed and installed the new bed very swiftly. They explained how to use the bed clearly and patiently (with my 93 year old mother). Quality of bed is excellent. Really pleased. The salesman, Billy, was also very patient and helpful. Would highly recommend this company to anyone looking for an adjustable bed.
14 de maio de 2026
Resposta da Opera Beds
Hello Madeleine,
Thank you so much for your wonderful review, it really means a lot to us.
We’re delighted to hear that everything went smoothly on the day of delivery and that our team made such a positive impression. It’s especially lovely to know they took the time to explain everything clearly and patiently for your mother, we understand how important that is. I’ll be sure to pass your kind comments on to them.
It’s also great to hear that Billy provided such helpful and attentive support during your purchase, and that you’re pleased with the quality of your new bed.
Thank you again for your recommendation and for choosing Opera Beds.
Kind regards,
Jordan
Everything from ordering and receiving…
Everything from ordering and receiving help over the ‘phone was great. Impressed with timely delivery. No waiting for weeks. Assembly, old bed removal and cardboard clearance so gratefully appreciated.
The reason I gave 4 stars was because the storage drawers on my bed do not close flush to the base without really strong effort and I don’t have the strength in my wrists. However, I do need storage, so am prepared to accept that issue. Thank you.
15 de maio de 2026
Resposta da Opera Beds
Hello Sylvia,
Thank you so much for your kind feedback, we’re delighted to hear that you had such a positive experience with your order, from speaking with the team through to delivery, assembly and removal of your old bed. It’s great to know everything ran smoothly and was appreciated.
We’re really sorry to hear about the issue with your storage drawers. They should certainly close comfortably, so we completely understand how frustrating this must be, especially if it requires more effort than expected. This isn’t the standard we aim for, and we’d be more than happy to look into this for you to see if there’s an adjustment or solution that could help.
Please don’t hesitate to contact our team if you’d like us to review this further, we’d love to make this right for you. either email support@operabeds.com or call 03332228584.
Thank you again for your feedback and for choosing Opera Beds.
Kind regards,
Jordan
Resposta da Opera Beds
Hello Gayle,
Thank you for your kind review!
We’re really pleased to hear that you found the ordering process smooth and the delivery helpful. Our team works hard to make everything as straightforward and efficient as possible, so it’s great to know this came across.
Thanks again for choosing Opera Beds!
Kind regards,
Jordan
As promised the medical grade mattress…
As promised the medical grade mattress ordered by 3pm arrived the next day.
21 de maio de 2026
Resposta da Opera Beds
Hello,
Thank you for your review! We're delighted to hear your mattress arrived the very next day as promised, especially with such a tight order window.
Providing a prompt and reliable service is really important to us, so it's great to know we delivered on expectations.
Kind regards,
Jordan
Great communication
Great communication. The drivers arrived exactly on time. They were polite and very friendly and helpful. They demonstrated how to use the bed in a helpful manner. The product is excellent. Many thanks.
19 de maio de 2026
Resposta da Opera Beds
Hello Roger,
Thank you for your kind review. We’re delighted to hear you were happy with the communication and that our delivery team arrived on time, provided a friendly service, and took the time to demonstrate the bed clearly.
It’s great to know you’re pleased with the product as well. Your feedback means a lot to us, and we’ll be sure to pass your comments on to the team.
Many thanks again for choosing Opera Beds.
Kind regards,
Jordan
Great product but disappointing delivery.
the bed is perfect and easy to use. It definitely requires two people to set it up as the frame is heavy, but it only took an hour to put it together.
My only criticism was the delivery; I’d booked and paid for a specific date so we could make the 2 hr journey to assemble the bed. It was only after I rang in the afternoon, I was told it wasn’t going to be delivered until the following day.
13 de maio de 2026
Resposta da Opera Beds
Hello Mr Vincent,
Thank you for your review , we’re really pleased to hear you’re happy with the bed and found it easy to use once assembled.
We appreciate your feedback regarding the setup as well; you’re absolutely right that two people are recommended due to the weight of the frame.
I’m very sorry for the disruption caused with your delivery. We understand how important it is to meet booked dates, especially when you’ve made a long journey to be there. This certainly isn’t the level of communication we aim to provide, and we’ll use your feedback to improve this moving forward.
I can see the delivery charge has been refunded for the inconvenience caused.
Thank you again for your comments, and we hope you continue to enjoy your new bed. if you need anything else at all in the future please don't hesitate to be in contact with us.
Kind regards,
Jordan
Helpful knowledgeable staff
Used them several times now and the staff are always very helpful and friendly. Item arrived quickly.
11 de maio de 2026
Resposta da Opera Beds
Hello Louise,
Thank you for your continued support, it really means a lot to us that you’ve chosen to use Opera Beds several times.
We’re so pleased to hear that our team have consistently been helpful and friendly, and that your items have arrived quickly. Providing a reliable and positive experience every time is exactly what we aim for.
We truly appreciate your kind feedback and look forward to assisting you again in the future.
Kind regards,
Jordan
From the visit at the High Wycombe show…
From the visit at the High Wycombe show room to getting the bed was a wonderful experience. Though there was an issue with the headboard size and frame, this was sorted very professionally. The delivery team of Toby & Lucas were great. Professional, polite and efficient. The bed itself is very comfortable. Though a little pricier then others on the market, it is value for money.
15 de maio de 2026
Opinião espontânea
Resposta da Opera Beds
Hello Murtaza,
Thank you for your wonderful feedback. We’re delighted to hear that your experience from visiting our High Wycombe showroom right through to delivery was such a positive one.
We do sincerely apologise again for the initial issue with the headboard and frame, but we’re pleased this was resolved quickly and professionally for you. It’s also great to hear that Toby and Lukasz made such a positive impression, we’ll be sure to pass on your kind comments to them.
Most importantly, we’re glad you’re enjoying your new bed and finding it comfortable. We really appreciate your comments regarding value for money and your recommendation.
Many thanks again for choosing Opera Beds.
Kind regards,
Jordan
Can't fault this company
Can't fault this company from the store manager who rang me after my initial enquiry no pressure to buy just good honest information, I decided to buy online on 11/05/26 and on 18/05/26 the profiling bed was installed by 2 brilliant fitters who explained everything about how to use the remote control. I was kept informed from day 1 congratulations to all the staff at Opera beds, highly recommend this company
18 de maio de 2026
Resposta da Opera Beds
Hello Richard,
Thank you so much for your wonderful feedback.
We’re delighted to hear that you had such a positive experience from your first enquiry right through to delivery and installation. It’s great to know that our store manager provided clear, no-pressure guidance, and that your order and delivery process ran smoothly and efficiently.
We’ll be sure to pass on your kind words to our installation team, they’ll really appreciate your recognition, especially for taking the time to explain everything clearly on the day.
Thank you again for your recommendation and for choosing Opera Beds, it truly means a lot to the whole team.
Kind regards,
Jordan
Excellent and professional service from Rich and Darren.
Excellent and professional service from Rich and Darren who set the profiler bed up and Bruce who arranged the appointment and delivery.
Cannot recommend highly enough fantastic customer service throughout.
A huge thank you to all the team at Opera Beds.
18 de maio de 2026
Opinião espontânea
Resposta da Opera Beds
Hello Joanne.
Thank you so much for your fantastic feedback.
We’re delighted to hear that you received such excellent and professional service throughout your experience. Rich and Darren will be so pleased to know their setup support made a great impression, the planning team will really appreciate your kind words about arranging everything so smoothly.
Your recommendation means a lot to all of us, and we’ll be sure to pass your thanks on to the whole team.
Thank you again for choosing Opera Beds.
Kind regards,
Jordan
Great experience
Everyone I spoke to was very helpful. Ricardo Singh was excellent, he was very patient and listened to what we needed for my elderly mother. He explained all the features etc to us and helped us through the process. Also very happy with the delivery/installation staff.
13 de maio de 2026
Resposta da Opera Beds
Hello Mrs Shearing,
Thank you so much for your kind feedback.
We’re delighted to hear that you found our team helpful throughout your experience, and that Ricardo was able to support you so well. He’ll be especially pleased to know his patience and clear guidance made a difference while choosing the right solution for your mother.
It’s also great to hear that our delivery and installation team left a positive impression, we’ll be sure to pass your comments on to them too.
Wishing your mother comfort and all the very best, and thank you again for choosing Opera Beds.
Kind regards,
Jordan
Promised delivery before 12.50
Promised delivery before 12.50
Now changed to before 6pm
Old mattress was disposed of now no bed for the night
Will have to sleep in chair tonight
15 de maio de 2026
Resposta da Opera Beds
Hello Elizabeth,
With the delivery coming via a third party courier we have no control over times they set on the day of delivery. I can see the mattress got delivered at 13:58 on the day the delivery was meant to be made so this was an hour later than the courier originally said.
What we advise all customers is next day delivery can be up to 5pm on the day.
I hope everything has been resolved for you and if you need anything else please don't hesitate to reach out to one of the team on 03332228584 or support@operabeds.com.
Kind regards,
Jordan
Great service
15 de maio de 2026
Resposta da Opera Beds
Hello Miranda,
Thank you for your lovely feedback.
We’re so pleased to hear you received great service and had a positive experience with us. Your kind comments really mean a lot to the team.
If we can help with anything further, please don’t hesitate to get in touch.
Kind regards,
Jordan
They were on time and very efficient a…
They were on time and very efficient a pleasure to have in the house thank you
24 de abril de 2026
Opinião espontânea
Resposta da Opera Beds
Hello Christine,
Thank you for your lovely feedback! We’re so pleased to hear the team arrived on time and made such a positive impression. It’s great to know their efficiency and professionalism helped make the experience a pleasure for you. We’ll be sure to pass your kind comments on to them.
Thanks again for choosing Opera Beds!
Kind regards,
Jordan
Great 👍🏻 from dealing with the people…
Great 👍🏻 from dealing with the people who provided us assistance in ordering the correct equipment to the delivery and collection team Rich and Allen who just did a fabulous job.
The whole service is very professional and a dream 🛌 job
Thanks
14 de maio de 2026
Opinião espontânea
Resposta da Opera Beds
Hello Paul,
Thank you so much for your fantastic review! We’re delighted to hear you had such a positive experience from start to finish.
It’s great to know our team were able to help you choose the right equipment, and we’ll be sure to pass your kind comments on to Rich and Allen, they’ll be thrilled to hear they made such a great impression with the delivery and collection service.
We really appreciate your support and are so pleased everything went smoothly for you. Thank you again for choosing Opera Beds!
Kind regards.
Jordan
Personal Service
I have been dealing with Opera beds for many years. The bed is used for my husband who uses it around 17 hours a day. The bed looks good, the functions are ideal, What I wish to make people aware is that the after care is exceptional. I have had telephone advice when needed and had engineers come and sort any problems. I would certainly not hesitate in recommending Opera Beds to family and friends.
13 de maio de 2026
Opinião espontânea
Resposta da Opera Beds
Hello Sharon,
Thank you so much for taking the time to share your experience and for your continued loyalty to Opera Beds. We’re really pleased to hear that the bed has been well suited to your husband’s needs and that you’re happy with both the design and the functionality.
It’s especially lovely to read your comments about our aftercare service. Providing reliable support, helpful advice, and prompt engineer visits when needed is something we take great pride in, so your feedback truly means a lot to the whole team.
Thank you again for your recommendation to family and friends, it’s greatly appreciated. Please don’t hesitate to get in touch if we can help with anything in the future.
Kind regards,
Jordan
Resposta da Opera Beds
Hello Trevor,
Thank you for your 5 star review. We’re really pleased to hear that everything was quick, straightforward, and delivered on time. We appreciate you choosing Opera Beds and hope to help again in the future.
Kind regards,
Jordan
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.