Optimum Nutrition UK Opiniões 

225
•
TrustScore: 4 em 5

3,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Love this product! No hidden ingredients. Tastes amazing. I have it everyday. Realy quick delivery. 100% reccomened ordering from here if you need these kimd of products. No hidden ingredients. I alwa... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Delivery was next day an products are outstanding. The only protein I’ve been able to digest within 10-15 minutes of training window without digestion issues. Would highly recommend this product for... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Not only do they offer a great range of products, they also deliver them quickly. Always developing new products to suit the market too.

A empresa respondeu

Classificada 1 em 5 estrelas

Received a partial delivery from DPD with item missing from my order. After sending an email reply saying they were checking with logistics partner, support has completely stopped responding to any fo... Ver mais

Informações sobre a empresa

  1. Loja de vitaminas e suplementos
  2. também em
  3. Loja de produtos de nutrição desportiva
  4. Serviço de fitness e nutrição

Escrito pela empresa

Optimum Nutrition. Setting the Gold Standard in Sports Nutrition. For more than 35 years, Optimum Nutrition has been dedicated to providing athletes, fitness enthusiasts, and active individuals with the highest quality sports nutrition products in the world. Recognised globally as The World’s #1 Sports Nutrition Brand, Optimum Nutrition is trusted by millions of customers who strive every day to achieve their health and fitness goals. Our philosophy is simple: quality you can trust, products you can rely on, and results that help you perform at your best. From our state-of-the-art production facilities, we control every stage of the manufacturing process — from sourcing premium raw ingredients to rigorous quality testing — ensuring that every product meets our uncompromising standards. Best known for Gold Standard 100% Whey, the world’s best-selling whey protein powder, we also offer a wide range of products to support performance, recovery, endurance, and everyday wellbeing. Whether it’s protein powders, pre-workouts, creatine, or vitamins and minerals, each supplement is formulated with science, innovation, and the needs of active people at the forefront. At Optimum Nutrition, we are proud to support both professional athletes and everyday consumers. Our mission is to empower everyone to unlock their potential through safe, effective, and great-tasting nutrition. We continually invest in research, education, and innovation to ensure we remain at the forefront of sports nutrition. When you choose Optimum Nutrition, you choose the Gold Standard in quality, trust, and performance.


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

225 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,9

Todas as opiniões

(225)

225 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Really good taste double chocolat whey…

Really good taste double chocolat whey protein powder

1 de maio de 2026
Opinião espontânea
logótipo da Optimum Nutrition UK

Resposta da Optimum Nutrition UK

Hi Kilian,

Thank you so much for your feedback. We're glad to hear that you are enjoying the product.

We hope to see you soon:)

Classificada 5 em 5 estrelas

Best tasting protein powder

I’ve tried a few different protein powders but this is without doubt the best tasting one, might be a little bit pricey but more than makes up for it with the unreal taste, Delivery was super quick as well, will definitely be using these from now on.

24 de abril de 2026
Opinião espontânea
logótipo da Optimum Nutrition UK

Resposta da Optimum Nutrition UK

Hello Wayne,

Thank you for your wonderful feedback. We're really glad to hear, that you had a positive experience with us.

Wishing you all the best, and we hope to see you back soon:)

Classificada 1 em 5 estrelas

I didn’t receive the product and can’t…

I didn’t receive the product and can’t contact ON at all. Tried several times, trough phone calls, email, instagram, can’t manage to get a reply.
Had to open a regou d request with my bank!

The tracking id provided for DPD is an old id, to a delivery done in Nov-25. My order was placed in 08 April-26. DPD said there is nothing they can do.

I haven’t had an update since the first email confirming the order.
Had to buy the same product from Amazon to manage to get the product, it arrived the same day.

Now I’m waiting on the bank analysis to get my money back, with all evidence provided that I’ve tried contact with ON multiple times.

8 de abril de 2026
Opinião espontânea
Classificada 3 em 5 estrelas

The product and ON service was good but…

The product and ON service was good but the delivery wasn’t the best. The 2 protein tubs were simply put in a cardboard box with no protection. They arrived squashed and dented but luckily there was no leakages

15 de abril de 2026
Opinião espontânea
logótipo da Optimum Nutrition UK

Resposta da Optimum Nutrition UK

Hello Vimal,

Thank you for sharing your feedback.

We’ll escalate this to our logistics partner so they can review the packaging process and prevent this from happening again.

If something like this ever happens or if you need assistance with a damaged item, please don’t hesitate to reach out directly to our customer support team. They’re here to help you quickly whenever an issue arises.

Classificada 5 em 5 estrelas

very good

very good, no aftertaste

2 de abril de 2026
Opinião espontânea
logótipo da Optimum Nutrition UK

Resposta da Optimum Nutrition UK

Hi Montis,

Thank you for your wonderful feedback. We're so glad you enjoy the products.

See you soon:)

Classificada 1 em 5 estrelas

I didn't receive my order still

17 de abril de 2026
Opinião espontânea
logótipo da Optimum Nutrition UK

Resposta da Optimum Nutrition UK

Hello,

Thank you for reaching out and we’re really sorry to hear about this.

We’ve checked the tracking on our side, and it does show that the package has already been delivered. If you’re experiencing any issues or if the parcel hasn’t reached you, could you please get in touch with our customer support team? They’ll be able to look into this further and help resolve it quickly.

We’re here to support you every step of the way.

Classificada 1 em 5 estrelas

Damaged pack

Hi - thanks for the delivery on time . But the parcel I got is damaged and protein pack is torn - with protein contaminated as got contact with air. Could u please look into it.
Thanks

12 de abril de 2026
Opinião espontânea
logótipo da Optimum Nutrition UK

Resposta da Optimum Nutrition UK

Hello Mohit,

We’re really sorry to hear that your parcel arrived damaged.

We’re happy to see that you’ve already been in touch with our customer support team and that a brand‑new replacement order has been arranged for you as agreed. We hope this quickly puts things right and that you enjoy your products once they arrive.

If there’s anything else you need, we’re always here to help.

Classificada 5 em 5 estrelas

Great experience as always

Great experience as always, then and now!

3 de abril de 2026
Opinião espontânea
logótipo da Optimum Nutrition UK

Resposta da Optimum Nutrition UK

Hi Arvin,

Thank you for your feedback, and we're glad to hear about your positive experience with us:)

Classificada 1 em 5 estrelas

Poor product quality, Shaker Bottle logos came off affter two handwashes in cold water...Spend your money elsewhere. Tried to support them as a brand but don't bother.

Bought a couple of their shaker bottles. After a couple of cold hand washes (not dishwasher), the logos on the side started coming off. Should've just bought no brand versions and saved me 80% of what I spent. If I had known their products were of such poor quality, I could've spent much less on generic no-brand shaker bottles. Tried to support them as a brand but that's my fault...

When they finally did get back to me, they said they couldn't help me because i didn't purchase from their website and asked me to contact their third party complaints team to provide them with all these details?!

-Place of purchase
-Date of purchase
-Product name
-Batch number and time stamp (preferably photo of the batch)
-Expiration date
-Summary of complaint
-Photo of the complaint

It's a lot of work to justify why their bottle is poorly made. So in short, no I won't be spending more time chasing nothing and just won't be purchasing from them again.

Spend your hard earned money elsewhere.

7 de abril de 2026
Opinião espontânea
logótipo da Optimum Nutrition UK

Resposta da Optimum Nutrition UK

Hi Drew,

We’re really sorry to hear about your experience — that’s genuinely frustrating, and we completely understand why you’re disappointed.

Regarding the support process: because the purchase wasn’t made through our website, we’re required to follow a specific procedure so our quality team can properly investigate. We know it can feel like a lot to provide, and we’re sorry it came across as extra work on your end.

Your feedback is absolutely valid, and we’ll use it to improve both our product quality and the way we handle cases like this.

Wishing you a wonderful day ahead.

Classificada 1 em 5 estrelas

Very bad!

Very bad!! The protein powder was all over the box and the packaging of the product was compromised

4 de abril de 2026
Opinião espontânea
logótipo da Optimum Nutrition UK

Resposta da Optimum Nutrition UK

Hello Niranjan,

We’re really sorry to hear about your experience — this absolutely shouldn’t happen. We can see that you’ve already reached out to our customer support team, and one of our agents has provided a resolution for you. We truly hope this helps and that we can offer you a much better experience next time.

Thank you for bringing this to our attention.

Classificada 5 em 5 estrelas

Fantastic always have a deal on product…

Fantastic always have a deal on product is great.Ive been training over 35yrs and this product is as good as it gets.
many thanks, Spencer

2 de abril de 2026
Opinião espontânea
logótipo da Optimum Nutrition UK

Resposta da Optimum Nutrition UK

Hello Spencer,

Thank you so much for your lovely feedback:)

We're happy to hear that we are a part of your journey.

Classificada 5 em 5 estrelas

Great service and great product

Great service and great product

1 de abril de 2026
Opinião espontânea
logótipo da Optimum Nutrition UK

Resposta da Optimum Nutrition UK

Hello,

Thank you so much for your kind feedback. We're happy to hear that you had a positive experience with us.

Wishing you a wonderful day.

Classificada 5 em 5 estrelas

Fast delivery and clear tracking 📦

Fast delivery, proper tracking updates, well packaged, everything arrived as expected.

26 de março de 2026
Opinião espontânea
logótipo da Optimum Nutrition UK

Resposta da Optimum Nutrition UK

Hi Abe,

Thank you for your feedback. We are happy to hear that everything arrived as expected, and we hope that you enjoy your products:)

Have a lovely day ahead.

Classificada 5 em 5 estrelas

Great delivery

Great delivery

29 de março de 2026
Opinião espontânea
logótipo da Optimum Nutrition UK

Resposta da Optimum Nutrition UK

Hi Kadzz,

Thank you so much for your feedback-we truly appreciate it.

Wishing you a lovely day ahead:)

Classificada 5 em 5 estrelas

great love this

1 de março de 2026
Opinião espontânea
logótipo da Optimum Nutrition UK

Resposta da Optimum Nutrition UK

Hi Bi sa,

Thank you so much for your kind words. We're glad to hear that you had a positive experience with us!

Classificada 5 em 5 estrelas

great company and fab products

great company and fab products, from a monthly subscriber

1 de fevereiro de 2026
Opinião espontânea
logótipo da Optimum Nutrition UK

Resposta da Optimum Nutrition UK

Hello Oli,

Thank you so much for your kind words.

It means a lot to have you with us:)

Classificada 5 em 5 estrelas

Overall best

Chocolate flavor great taste
Easy digestibility
Good price
Delivered on time

15 de março de 2026
Opinião espontânea
logótipo da Optimum Nutrition UK

Resposta da Optimum Nutrition UK

Hello Manbahar,

Thank you for your feedback.

Delighted to hear you’re enjoying the product.

Have a wonderful day:)

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