The product smells very nice, in a pretty glass bottle and reminds me of trips to North Africa. Reasonably priced. It would be good if they could offer samples of perfumes. The only negative was tha... Ver mais
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Leia as opiniões dos outros
Can’t believe how great Smoky wood is, it’s my out go fragrance now, I’ve never had so many people ask me what I have on. Perfectly delivered on time and great packaging the box itself looks very clas... Ver mais
A empresa respondeu
Ease of ordering and quick delivery, ordered following review on Facebook, only had quick spray inside house, have not yet tried outside but nice woody smell. Made up with purchase very reasonably pri... Ver mais
Pretty sure it's a scam Order via debenhams marketplace and order has not arrived and tracking is not updated I response to their reply of they'd do everything to help. They said they had posted... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
At Opulensi, we offer premium perfumes 🧴, home fragrances, incense, air fresheners, and beauty cosmetics 💄… at the best prices 💰… Fast delivery 🚚... latest trending best sellers.... We have something for everyone. From designer brand bestsellers to artisan, cult, and niche lines. Authorized resellers of world-leading brands. Offering the most exquisite range of perfumes, beauty, and cosmetics 💅 at attainable repeatable prices. From world-famous brands such as Lattafa, Armaf, Ard Al Zaafran, and many more 🌟. Attainable luxury fragrances that are unlikely to be found on the high street.
Informações de contacto
Evita House, Unit 2, LE5 3BF, Leicester, Reino Unido
- info@opulensi.com
- opulensi.com
3,4
Aceitável
70 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 8% das suas opiniões negativas
Geralmente responde dentro de duas semanas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The perfume which I bought is just ok…
The perfume which I bought is just ok not bad, delivery service was not good didn't arrived on time took one full week to get a parcel in UK.
26 de abril de 2025
Amazing smelling oud
Amazing smelling oud. Will mostly buy from here now. Delivery times are really good as well.
23 de abril de 2025
Resposta da Opulensi
Thank you so much for your wonderful review! We're thrilled to hear that you love the perfumes and appreciate the fast delivery times. Your satisfaction means the world to us, and we look forward to serving you again soon. Thank you for choosing Opulensi.com!
A lovely scent at an affordable price
A lovely scent at an affordable price, well packaged, though dispatch was a bit slow, hence only 4 stars
22 de abril de 2025
Resposta da Opulensi
Thank you for your feedback! We're glad you enjoyed the lovely scent and found it affordably priced. We appreciate your mention of the careful packaging. We're sorry to hear that the dispatch time was a bit slow, and we'll work on improving that. Thank you for your review, and we hope to serve you better next time!
Ordered Najdia unisex perfume
Ordered Najdia unisex perfume. Beautiful fragrance, and great price.
Had to wait a little while for the package to arrive, hence 4 star.
Would order again.
14 de abril de 2025
Opinião espontânea
Resposta da Opulensi
Thank you for your review! We're delighted to hear that you loved the Najdia by Lattafa, it is indeed a wonderful blend of freshness, Loved your comment about great value and prices, we really do try our best. We apologize for the slight delay in delivery. We're glad to know that you would order from us again. We look forward to serving you again!
Positive response received with thanks sent…
I have now received a positive response, thank you x "Awaiting response from my email sent earlier this week asking please for either a refund or replacement due to the arrival of my damaged perfume, hopefully this review will be seen and I will receive a favourable response. Thank you, Adele - re order #OP6788"
4 de abril de 2025
Item ordered as a gift
Item ordered as a gift, then being told by the company the item has been lost in post with no alternative available. Taken 1 week to receive refund back after sending several email. Rather shop elsewhere
21 de março de 2025
Resposta da Opulensi
We're really sorry to hear about the issues you experienced with your order. We understand how frustrating it can be, especially when the item was intended as a gift. We sincerely apologize for the inconvenience caused by the lost item and the delay in investigating and completing the refund. Your feedback is incredibly valuable to us, and we're always taking steps to improve our customer service and communication. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.
Resposta da Opulensi
Thank you for your positive feedback! We're glad to hear that you're very happy with the product. Your satisfaction is important to us, and we look forward to serving you again soon.
Ordered 3 women’s fragrances
Ordered 3 women’s fragrances, 2 women’s came and 1 men’s by mistake which was not acceptable and was cheaper than the one I ordered . Rang the no. From the website didn’t work, Emailed and messaged the company and still they have not replied which is not acceptable. The 3rd fragrance that was not delivered was for a present so had to purchase else where. Also keep getting a reminder to put a review on the one fragrance, how can I do that when I never received it.Received reply today 11.04.25 waiting for missing perfume to be posted
3 de fevereiro de 2025
affordable long lasting performance and…
affordable long lasting performance and high quality products
11 de fevereiro de 2025
Resposta da Opulensi
Thank you for your feedback! We're thrilled to hear that. Your satisfaction is our top priority, and we're glad to know that our products met your expectations. We look forward to serving you again in the future!
Genuine products but Bad service
Genuine company and genuine products.
Faced long delay due to lost package (or that's what i was told). Once i reached out to them via email showing dissatisfaction with the service, they resolved it immediately and sent out new package the next day. But all and all you gotta make some compromises you if you want to get products in best price out there, i guess
30 de janeiro de 2025
Resposta da Opulensi
So glad to hear you recognize us as a genuine company offering genuine products. We sincerely apologize for the long delay you experienced due to the lost package. No need to compromise to get the best deals from Opulensi, we aim to be everything you hope us to be, and will continue to act upon your feedback and become even more than you expect. Overall, glad that we resolved the issue promptly by sending out a new package the next day. Thank you for your understanding and for choosing our products. We look forward to serving you better in the future!
Took 2 weeks to deliver my order
I cannot recommend this company to anyone unless you like to wait for your order longer than the time something arrives from the far east. Website says items are dispatched within 24 hours, definitely not the case.
Also, I called their business number and was put on hold for over 50 minutes and still no one answered the call. I hung up, only to find I racked up a bill of over £45 which was higher than the cost of my order.
I've also sent two emails requesting the status of my order and still no reply.
Place your order with a more reputable company. Don't waste your time with Opulensi.
30 de janeiro de 2025
Resposta da Opulensi
We're truly concerned to hear about the difficulties you've experienced, and we sincerely apologize for the inconvenience. Your feedback is very important to us, and we take these matters seriously. We pride ourselves on fast delivery times as many of our customers have confirmed, so we fully investigate what happened in your case and rectify the situation.
Regarding the extended wait times, we are looking into this immediately to understand what went wrong and ensure it doesn't happen again. This is unacceptable, and we will address this issue promptly.
Please know that we are committed to providing excellent customer service, and we appreciate your patience as we work to resolve these issues. Thank you for bringing this to our attention.
Great perfumes saw debenhams get from them so went bought straight from them.
Great perfumes, great prices will defo be using again.
17 de janeiro de 2025
Resposta da Opulensi
WOW. Thank you for being so supportive. You have an eagle eye, and coming to us directly! And your pick of Lattafa Yara and Lattafa Asad is fabulous, confident you will love them. Look forward to serving you again and stay in touch. Best wishes to you and much love.
Amazing company selling Beautiful fragrance
Ordered from opulence what beautiful fragrance long lasting elegant fragrance stunning Bottle and packaging and what a good price !
Quick delivery and amazing customer service will definitely be ordering again
20 de dezembro de 2024
Opinião espontânea
Resposta da Opulensi
Thank you so much for your amazing vote of confidence. Very pleased you love your fragrances and appreciate the value for money in these great premium perfumes. It has been a pleasure looking after you, and cant wait to serve you again. have a brilliant 2025
Great service from opulensi
Great service from opulensi. Ordered two lattafa perfumes. One was yara and the other was amethyst and they were both genuine. Smelt divine and stayed on for ages. I originally found them on Debenhams website but placed me second order on their website directly.
6 de janeiro de 2025
Opinião espontânea
Resposta da Opulensi
Thank you for the review. So glad to look after our loyal repeat customers, and amazing you love your perfumes. It was a pleasure looking after you. Indeed, only genuine products by Opulensi, an Authorised seller of perfumes.
Looking forward to serving you again soon, and let us know if there is ever something you want, glad to give you even more insight into what will suit you. All the best and again thank you.
All my family love the perfume I get…
All my family love the perfume I get from opulensi. Had an item short from my order. Contacted opulensi and they sent the item out to with no trouble at all .I have used them a couple of times now with out any trouble
5 de dezembro de 2024
Resposta da Opulensi
Thank you for this lovely comment. Make our festive season even more special that your family also loves the perfumes. Looking forward to serving you again soon. Have a enjoyable and un Christmas. Much love from everyone at Opulensi
Excellent company
Excellent company, very nice scents, different from the usual, plus they last on your skin.
Would recommend to anyone looking for good prices and prompt delivery
16 de dezembro de 2024
Resposta da Opulensi
Greatful for your kind words, indeed, Sabaya, Oud Mood, Bint Hooran are excellent choices. The portable versions are a great choice when you need the perfume to hand. It was a pleasure serving you. Have a blessed festive month and happy Xmas
Resposta da Opulensi
Thank you. Hope you enjoy the amazing Eternal Oud and Ameer Al Oud Intense Oud from Lattafa. You picked Brilliant combo. When layered you will get a fabulous blend of scent, or use them equally on their own. Enjoy your time the Christmas and let us know what your friends and family think of the scent when you enter a room.!!
Excellent service
Once again, Opulensi provided excellent service. Products arrived on time, well packaged and are genuine.
6 de dezembro de 2024
Opinião espontânea
Resposta da Opulensi
So pleased that you recognised our efforts, we do our best to ensure fastest delivery. Ofcourse, only 100% Genuine products with us..!
Looking forward to serving you again. All the best.
Fast delivery and wrapped up well for…
Fast delivery and wrapped up well for safe postage and delivery
11 de dezembro de 2024
Resposta da Opulensi
Thank you for that wonderful seal of approval. We always aim to take great care when sending out your orders. Hope you fun filled Xmas. Let us know how you got on with Neroli Riviera 80ml EDP by Fragrance World.
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