Forgot multiple items on my order but listed them as there… for what was there is great but why not just say what wasnt purchased and remove that rather than charging me?
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Leia as opiniões dos outros
I was so pleased with our experience with RoomBox! The ordering process was easy with lots of choices. The order was delivered on time right before my arrival at the hotel. They texted me to alert... Ver mais
A empresa respondeu
There were 2 challenges; one was editing the shopping list. Each time I made a change, I had to re-enter all personal info, which was frustrating. The second was that the food arrived a little late (a... Ver mais
This was my first time using RoomBox and I must say that just the selection and convenience of it was amazing! I was glad that though I didn’t arrive at my intended time just knowing I had ordered a f... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
At RoomBox, we believe guests should shop less and enjoy more! Skip the grocery run and get straight to the fun. RoomBox is the world's first concierge shopping and delivery service designed specifically for hospitality businesses and their guests. By providing a personalized experience to cater to the needs of travelers, we enable guests to conveniently pre-stock their hotel room or home rental with groceries, alcohol, snacks, and other essential items desired for an upcoming trip. Our service is designed to offer guests an ultra-convenient experience with an easy-to-use platform and seamless delivery fulfillment.
Informações de contacto
Estados Unidos da América
- orderroombox.com
3,9
Bom
66 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 50% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
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First time using RoomBox
This was my first time using RoomBox and I must say that just the selection and convenience of it was amazing! I was glad that though I didn’t arrive at my intended time just knowing I had ordered a few items was a life saver. Definitely would do it again.
16 de maio de 2023
Resposta da RoomBox
Your review made our day! We're dedicated to ensuring the widest selection possible & best customer satisfaction - glad we helped make your trip a little easier.
Great Service...Everything we ordered was there they…
Everything we ordered was there they had arranged the fruit in a bowl they had the beer in the fridge it was great...
29 de março de 2023
Resposta da RoomBox
It's great to hear that you had a positive experience with RoomBox service. Thank you for your feedback, and we hope to 'see' you again soon!
Innovative way to get treats
Easy platform to use.
Delivered what I ordered when I needed it, well packaged. Couldn’t ask for more
5 de maio de 2023
Resposta da RoomBox
It means a lot to us that you enjoyed your experience with RoomBox. Thank you for your review!
Everything worked perfectly
Everything worked perfectly, we got what we had ordered, everything fresh. Also the timing of the delivery was just perfect for us. Thank you!
11 de março de 2023
Resposta da RoomBox
Thank you for the high praise, Sirpa! We appreciate your 5-star review and are so glad we could make your trip smoother.
Would Do AgIn!
Super easy and convenient for having groceries ready on arrival for vacation - will def do again!!!
19 de abril de 2023
Resposta da RoomBox
Thank you so much for your positive feedback! We’re thrilled to hear you enjoyed our services.
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