Really impressed with Organicawines. I've ordered twice through them and every time they've had the best available price, the beers have arrived very securely packaged, are the correct, genuine drink... Ver mais
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Leia as opiniões dos outros
Delivered quickly order 100 percent correct competitively priced happy customer will be using again for sure 5 stars all the way 😊😊😊😊😊
Bought a large order of wines for a gift which arrived well packaged and was delicious. Delivery communication was great. A good selection of distinctive wine, mostly organic. Website shows a useful... Ver mais
I had a query before ordering which was answered really quickly and they were very helpful. Order arrived in good time and I was informed of all the tracking stages. Excellent value wine too.
Informações sobre a empresa
- Loja de vinhos
- Loja de bebidas alcoólicas
- Atacadista de bebidas alcoólicas
- Loja de cerveja
- Loja de lembranças
- Grossista e importador de vinhos
Escrito pela empresa
At Organica Wines, we believe that the joy of wine and gourmet foods should be accessible to everyone. Our mission is to carefully source the finest organic, conventional, and biodynamic wines, ensuring that our customers enjoy premium quality at affordable prices. Located in the heart of London, we are dedicated to delivering exceptional quality, taste, and value. In addition to our commitment to quality and taste, we are deeply devoted to sustainability and environmental responsibility. We carefully select producers who share our values, prioritizing eco-friendly practices in viticulture and production. By supporting organic and biodynamic farming methods, we not only deliver exceptional wines but also contribute to the health of our planet. At Organica Wines, we believe that enjoying great wine should also mean supporting a sustainable future.
Informações de contacto
Churchill House 137-139 Brent Street, , NW4 4DJ, london, Reino Unido
- online@organicawines.co.uk
- organicawines.co.uk
4,7
Excelente
61 opiniões
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Would have been a five star review save…
Would have been a five star review save for the courier used and the confusion around delivery.
That doesn't detract from the terrific customer service and help offered to resolve delivery issues.
Good selection of wines.
12 de dezembro de 2025
Organic wine
Can’t vouch for the wine as it’s a gift but delivery was super speedy and great to be able get small bottles of organic wine. Postage was expensive as only put in a small order but the wine had to be organic.
15 de dezembro de 2025
Easy to order and quick delivery
Easy to order and quick delivery. Haven't tasted wine yet but had a bottle in a restaurant which prompted us to order
15 de dezembro de 2025
Great service from organica wines
Great service from organica wines. My favourite wine arrived with great speed .
Thanks
11 de dezembro de 2025
Everything ok with product
Everything ok with product. Delivery fast and no problems
11 de dezembro de 2025
Excellent service
Organic wines stocked a specific wine I was looking for at a good price. Ordering was easy and delivery was perfect. Would definitely order from them again and would recommend.
26 de novembro de 2025
Excellent company to deal with
Excellent company to deal with - could not recommend any more highly - well done!
Will continue use & recommend to all
24 de julho de 2025
easy and positive
1 de setembro de 2025
Prompt delivery great customer care
4 de setembro de 2025
Excellent communication and customer…
Excellent communication and customer service!
Speedy delivery. :)
5 de agosto de 2025
Fast delivery in all cardboard…
Fast delivery in all cardboard packaging that is robust.
The wine is as described and value for money. Some of it is expensive but is exceptional quality reflecting the care it has been made and chosen.
28 de julho de 2025
- thank you very much
Delicious - well packages for safe delivery- thank you very much
9 de julho de 2025
The ordering process was clear
The ordering process was clear, we were updated about delivery which was on time and ( large box ) brought to the front door by a smiling young person.
25 de junho de 2025
Great customer service
My order went missing with DPD and the guys knowing I needed the order by a certain date, got the order out again at their own expense. Amazing 🤩
17 de junho de 2025
Poor customer care
I ordered six bottles to try. First one I opened was off. I could not find anything on their website about their policy on this so I emailed them. I emailed again after I hadn’t heard anything a few days later. The response asked me to return the bottle. I responded that obviously the bottle had been opened so did they want me to return the empty bottle. Despite contacting them again I have had no response
Over a month later a despite sending another email I have still had no response from this company. I will not be ordering again and advise others not to order
22 de maio de 2025
Resposta da Organicawines.co.uk
Hi Mrs Ramsden,
Thank you for your feedback. We’re sorry to hear you were disappointed, but we do feel the need to clarify the situation for transparency.
You first contacted us on 25/05, stating that the bottle you opened was "corked" and that you couldn’t find our returns policy. We replied shortly after and provided a direct link to our refund policy, which is clearly listed at the bottom of every page on our website!
As explained in our response, we follow standard practice in the independent wine trade: when a wine is suspected of being faulty, we ask for the bottle to be returned (at no cost to you) so we can assess the issue, report it to the producer, and if necessary, make a claim with our insurer. This is common procedure, especially when dealing with natural wines and small scale producers.
In this case, it is also worth noting that the bottle in question is sealed with a synthetic mushroom closure, which means it cannot be “corked” in the traditional sense. Still, we took your concern seriously and offered to proceed according to our policy.
Your reply “Do you really want me to return the empty bottle?!” suggested the wine had already been consumed or discarded. Like any retailer, we cannot offer a refund or replacement for a product that is no longer available for review. This policy is not unique to us, it is standard, fair, and clearly communicated.
We are always happy to assist when a genuine concern is raised through the proper channels. Leaving a negative review while refusing to follow a clearly explained and industry standard process is not a constructive or honest approach.
Should you wish to proceed by following the return procedure, we are still happy to help.
Organica Wines Team
Reliable service, good wine.
Process all straight forward. Delivery prompt and wine is delicious! Thank you.
27 de maio de 2025
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