Original Car Parts Opiniões 

111
TrustScore: 2.5 em 5

2,7

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Mooie armsteun gekocht voor mijn VW Up! Een praktische, stevige en comfortabele aanwinst voor de auto. Mail van mij over de levertijd werd snel beantwoord en het artikel werd binnen 14 dagen geleverd... Ver mais

Classificada 1 em 5 estrelas

Scammers!!! Be aware!! They relay on people who order and forget it, and never send you your order assuring you to wait and you will get it, over 3 months waiting and nothing. Very difficult to get mo... Ver mais

Classificada 1 em 5 estrelas

Initially I was contacted by the seller after my order, informing me that my part will be at their warehouse at a certain date, which I agreed to wait for. A week passed from when the part was... Ver mais

Classificada 3 em 5 estrelas

Order no 2000007049 inv 200004968 Ordered and invoiced Renault Door Seal Received Dacia Decal Transfer Repeated E mails cannot even get an acknowledgment of receipt let alone a correction of... Ver mais

Informações sobre a empresa

  1. Loja de acessórios e equipamento para carros

Escrito pela empresa

Original Car Parts levert nieuwe originele auto-onderdelen en accessoires aan bedrijven én particulieren over de hele wereld! Wat ons uniek maakt is ons ontzettend groot assortiment aan accessoires van diverse automerken. Bij ons kan je terecht voor alle originele onderdelen en accessoires die nog leverbaar zijn. We denken met je mee om zo de beste onderdelen en accessoires voor je te bestellen.


Informações de contacto

2,7

Mau

TrustScore: 2.5 em 5

111 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 36% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,7

Todas as opiniões

(111)

44 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

poor communication

Don't buy from them. I made a purchase in January, and soon after they told me they would only ship in February. I waited, and when February arrived, they said it would only be in April.
I requested a refund, and more than two weeks have passed, and they still haven't refunded the money I paid.

"Edited on 02/16/2026.

Following my complaint, the company refunded the amount the following day.

This whole situation would have been unnecessary, as they had almost two weeks to do it..."

12 de janeiro de 2026
Opinião espontânea
logótipo da Original Car Parts

Resposta da Original Car Parts

Good morning Bruno,

I’m sorry to hear that the delivery time of your order has been delayed and that you want to cancel this order, and that the amount has not yet been refunded to you. I have looked into this for you, and there was indeed an issue.

If all went as expected, you should have received an email from us with a credit note. The amount will be refunded to the account you paid with within 3 business days. Could you please check and let us know? That way we can be sure the refund is on its way.

We apologize for the inconvenience.

Kind regards,

Omar

Classificada 3 em 5 estrelas

non rispondono a solleciti e richieste di annullamento/rimborso

Ordinato pezzo di ricambio in data 25 gennaio 2026, sollecitato più volte...nessuna risposta!
Chiesto annullamento ordine (25 gennaio 2026
ID ordine 2000006560), con rimborso...nessuna risposta!
Servizio clienti inesistente...

12/02/2026
Finalmente hanno risolto, apprezzo molto la risposta e il rimborso . Grazie

11 de fevereiro de 2026
Opinião espontânea
logótipo da Original Car Parts

Resposta da Original Car Parts

Caro Sergio,

la ringraziamo per aver dedicato del tempo a lasciare una recensione e ad aggiornarla. Qualora dovessero sorgere problemi, li risolveremo ovviamente sempre insieme ai nostri clienti.

Purtroppo negli ultimi tempi abbiamo avuto alcuni problemi tecnici, ma ora sono stati risolti. Abbiamo introdotto anche un nuovo sistema di ordini, che permette ai clienti di essere informati meglio e più rapidamente sullo stato del proprio ordine.

Cordiali saluti,

Omar

Ancora una volta, chiediamo scusa di cuore.

Ti auguro una buona serata.

Classificada 1 em 5 estrelas

Scam

Scam, doesn't ship the material and doesn't respond.

Edit response: No, one month later the order is still pending, no shipment or refund, no response to emails, bank dispute opened

18 de janeiro de 2026
Opinião espontânea
logótipo da Original Car Parts

Resposta da Original Car Parts

Good morning Tiago,

Apologies for the late response to this review.

I can see in our system that a refund for your order has been processed, with the note that this part is no longer available.

Could you please check to confirm this? The amount has been refunded to your account via Mollie. It’s possible you may have missed it?

Kind regards,

Omar

Classificada 1 em 5 estrelas

Lack of communication and concerning delay

Delays can happen, especially in e-commerce, where communication is usually key. When an item is not in stock, customers are generally informed or at least receive a reply.

It has now been two and a half weeks since the order was placed, and despite sending two emails, no update or response has been received. This lack of communication is disappointing.

The item is very urgent, and without any information about availability or shipping, opening a claim through PayPal is now being considered.

Hopefully, an update can be provided soon so this situation can be resolved in a positive way.

16 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I purchased a set of original rims and…

I purchased a set of original rims and was contacted by the supplier, who informed me that I also needed to order center caps. Great service! The rims are original and in perfect condition. The delivery time was two weeks, which is longer than the average stated on their website, but overall a very good experience.

3 de fevereiro de 2026
Opinião espontânea
logótipo da Original Car Parts

Resposta da Original Car Parts

Thank you Jacob!

Classificada 3 em 5 estrelas

Lange levertijd/slechte klantenservice

15 januari een bestelling gedaan van een relais voor een mitsubishi lancer. Volgens de site was het relais in voorraad. Nu 2 weken later nogsteeds niks mogen ontvangen. Klantenservice meerdere malen gemaild, maar geen reactie. Uiteindelijk zal ik het (hoop ik) wel mogen ontvangen, maar de levertijd is erg lang(min.2wkn ook als iets in voorraad is).
Een verbeterpunt zou echt de klantenservice moeten zijn. Deze geeft totaal nergens respons op.
Ik wacht mijn bestelling af

*vervolg: na contact vandaag 31 jan. het produkt mogen ontvangen.
Alsnog goed afgelopen.

29 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

product voldoet aan verwachting

product voldoet aan verwachting, verzending was netjes op de voorspelde datum.

7 de janeiro de 2026
Opinião espontânea
logótipo da Original Car Parts

Resposta da Original Car Parts

Beste Eric,

Bedankt voor je positieve review! Veel plezier van je bestelling.

Classificada 5 em 5 estrelas

Er klopt niks van al die negatieve…

Er klopt niks van al die negatieve reacties. Ik heb zelf contact gehad met dit bedrijf over een product. Het was een zeer fijn gesprek met alle tekst en uitleg. Mijn product werd diezelfde dag nog verzonden met track en trace en ik had het de volgende dag in huis. ik ga zeker vaker hier bestellen. Mijn product was origineel van VW.

5 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Goede service!

Ik kan mij totaal niet vinden in onderstaande negatieve beoordelingen.
Meerdere keren heb ik hier onderdelen gekocht en altijd prima verlopen.
Soms had ikzelf iets verkeerds besteld. Dat is zeer klantvriendelijk opgelost, zelfs na het laat melden door mij omdat ik er pas laat achter kwam dat het artikel niet paste. Het laatste artikel had ik aangeschaft op 24 oktober en gisteren toch een nieuw onderdeel ontvangen na omruil.
Ik kreeg wat laat reactie maar daarvoor is netjes excuses aangeboden en geaccepteerd.

24 de outubro de 2025
Opinião espontânea
logótipo da Original Car Parts

Resposta da Original Car Parts

Dank voor je positieve review! Super dat je tevreden bent. Mocht er toch wat zijn, helpen we je meteen en zo goed mogelijk. Fijn dat jij dat ook zo hebt ervaren. Tot de volgende keer!

Classificada 2 em 5 estrelas

al die slechte reviews kloppen.

al die slechte reviews kloppen.. niks is op voorraad hier, maar op de website worden dat niet aangegeven. Uiteindelijk word je pakket wel gestuurd als je erachter aan gaat door te bellen, en anders kan je nog ff maandje in je neus peuteren, en hopen dat het nog gestuurd word !

14 de novembro de 2025
Opinião espontânea
logótipo da Original Car Parts

Resposta da Original Car Parts

Wij hebben heel veel producten op voorraad liggen, maar inderdaad niet alles is op voorraad. Daarom hebben wij ook de gemiddelde levertijd per artikel op de website vermeld staan zodat je van tevoren kan zien hoelang het duurt wanneer je je bestelling kan verwachten.

Helaas weten we niet om welke bestelling dit gaat. Als je contact met ons wil opnemen en je bestelnummer doorgeeft kunnen we bekijken wat er mis is gegaan.

Classificada 5 em 5 estrelas

Wieldoppen Ford

Wieldoppen van Ford besteld, redelijk snel geleverd en zeer goede kwaliteit.

25 de setembro de 2025
Opinião espontânea
logótipo da Original Car Parts

Resposta da Original Car Parts

Bedankt voor je positieve review!

Veel plezier van je Ford wieldoppen!

Classificada 4 em 5 estrelas

Tevreden van het geleverd artikel!

Enkele dagen geleden heb ik motorkap isolatie besteld voor een VW.Na het lezen van enkele negatieve reviews was ik er niet gerust in maar dit gevoel was onterecht!De isolatie werd na enkele dagen geleverd en past perfect!

5 de setembro de 2025
Opinião espontânea
logótipo da Original Car Parts

Resposta da Original Car Parts

Beste Davy,

Hartelijk dank voor je positieve review. Fijn om te lezen dat je ondanks de enkele negatieve reviews ons toch een kans hebt gegeven en hebt kunnen ervaren dat wij wél betrouwbaar zijn. Vaak lijkt het zo dat men eerder geneigd is een negatieve review achter te laten, dus jouw bericht waarderen we enorm.

Veel plezier van je bestelling en we hopen je gauw weer te mogen verwelkomen!

Classificada 5 em 5 estrelas

Zeer scherpe prijs voor originele…

Zeer scherpe prijs voor originele onderdelen.Die netjes verpakt en zonder gedoe geleverd zijn. 👍

2 de setembro de 2025
Opinião espontânea
logótipo da Original Car Parts

Resposta da Original Car Parts

Hoi Wilbert,

Bedankt voor je postieve review en het leuke gesprek dat we gehad hebben. Ik wens je heel veel plezier van je bestelling, maar ik ga ervan dat het helemaal goed gaat komen. Ik ben benieuwd naar de foto's van het eindresultaat!

Classificada 1 em 5 estrelas

I never receive any information related…

I never receive any information related to my order 200005729 placed on July 29, 2025.
The order was not shipped.
I sent several requests by email and got no answer.
I also requested to refund me if Original Car Parts is unable to deliver my order. No answer.

September 2nd, 2025 :
I received the refund.

1 de setembro de 2025
Opinião espontânea
logótipo da Original Car Parts

Resposta da Original Car Parts

Dear Patrice,

Our apologies for the delayed response.

I see that you placed this order on our old website and that the refund did not go through, likely because it occurred during the transition to our new site.

I have just manually refunded the payment to you, since this item is no longer available.

If all goes well, you should see the amount credited back to your account tomorrow or the day after.

Could you please let us know once the refund has appeared again on your account, so we can close this matter for you?

UPDATE:
Thank you for letting us know that you have received the refund.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais