Orivelle 

Wow !! i previously ordered 3 pens about 3 months ago, i then received an email offer, i opened and was scrolling and it stated thank you for the order ? then 2 payments taken from my account, then i phoned my bank who stated payment pending and i would have to call and cancel order, done that and now its the beginning of a long ass recovery !!

Question is how did they have all my bank details and at same time it states that they don't save any bank details including my cvc number ? and i didn't have reoccurring payment option on my first order.

An email from them informed me they had taken a subscription of £32.97 which I had not authorised for a product I do not want. My bank can't stop this payment, but have blocked Orivelle in the future.

Absolutely dreadful. About 15 emails to a bot a assume. Trying to cancel a subscription which i was not aware of. They only let you pause it. DO NOT BUY ANYTHING FROM THEM. Fake reviews

After getting my bank involved I received my refund the following day. I was sucked in to this website after reading some reviews of the product on a health forum, which I now believe were bogus reviews. The large Orivelle advert alongside it should have alerted me. Lesson learned and be sceptical of everything!

Purchased 2 pens of Orivelle and used them both but made no difference to my fungal nail DONT BUY

I have now received a REFUND for £32.97 from Orivelle for 3 extra pens not ordered by me, when they said I had taken out a SUBSCRIPTION. This was untrue, there was NO SUBSCRIPTION. The issue with Orivelle has been ongoing since May 2026. In my case the pens did not work & the skin around my toe was irritated by the product. Many people have been scammed by this Orivelle Company. Don't touch them with a barge pole.

Total scam. They added additional items to my order and have not refunded despite item being sent back ‘signed for’

i never signed up for 3 subscriptions, i emailed to cancel and they just send me back to the website that only allows you to pause up to 90 days. This is a ripoff!

Not only are they a total scam company - the product itself will do absolutely nothing for you!!! Don`t waste your money!!!

Virklig dårlig sted at handle de siger jeg ikke kan få mine penge tilbage for at jeg aldrig modtog pakken der var told på fragt firmaet siger de sender det tilbage men de opstår de ikke vil få pakken tilbage de er uærlig lav vær at handle der

What a con.Over charged me.Took money without my consent.Got more party lines than soft Mick when asked for a refund.Not to be trusted.Never again.

Like others, I was taken in by the advert and ordered one "pen". I was then plagued with other offers to add to my order all of which I rejected only to find that when I got the confirmation email I had been charged for 5 more pens.

I then cancelled the whole order and was told by the "bot" that orders couldn't be cancelled more than 12 hours after the order was placed. No probs there - I was cancelling with 5 minutes. 8 hours or so later the bot told me that it was very sorry but my order had now been shipped.

This really made me angry and I came to Trustpilot to see if there were any others with a similar experience.

Having seen that this was a systemic fraud being practiced I immediately contacted my Credt card company laying out the whole story with copies inf my exchanges with the company bot. I concluded that Trustpilot had 32 instances of folks with the identical issue with extra orders being added.

I had a reply saying that the issue would be investigatesd which might take a few days.

ABout 3 hours later I had a contact back for the card company saying that they had coppied Oreville my complaint. Meanwhile the credit card company said that they were putting a provisional credt on my card account to cover the refund.

The following day the card compand said the Oreville had replied saying they would refund me which might take up to 20 days.

Later the same day I got another email from the card company saying they would close the issue but monitor the account each day to see if the credit had been applied.

Overnight the provisional credit turned into a proper credit.

So if you have a problem with this company contact your card company.

Ordered a deal, its not a deal , they made 2 charges to my card totalling just under £100 ??
They said I was too late to cancel., as they had shipped it. Not true as the tracking shows it was not sent till after the cancellation.
Now , having posted it back , they say " due to technical problems we cannot refund to you card"
So they system takes the money but cannot refund, That is totally misinformation.
Why cannot the card company stoip them traqding as, obviously. they are short on telling the truth

AVOID at all cost

This company is extremely misleading. I was charged much more than I expected, then informed by email that I had been billed for multiple items and enrolled into a subscription I did not knowingly agree to. Customer service was useless and then claimed I had done a chargeback (which I had not) just to refuse a refund. This feels dishonest and unfair. I strongly advise staying away from this business.

I received my items with crack plastic containers and the packaging is just bad and said that they can't control how the courier handle the parcel but they can always change the packaging like into a box not a plastic bubbke wrap. They ask for a photo and I did. They refused to replace the damage product saying it isn't damage when its clearly in the photo its damage. Go somewhere else.

I returned six anti-fungus pens to this company. I never heard nothing back from them. They gave me more than I order. I wish I could get my money back, but I think I got it bamboozled

Actually I give them a -10
This company is a big ripoff. They advertise toenail fungus treatment for $9.99. I entered my Credit card information and before I could do anything else, I got a notification from my credit card company saying My card was charged $64.14. I was still on the site where I put my information in and several CONFIRM PURCHASE popped up several places. GET OFF THEIR SITE AS SOON AS POSSIBLE!!!

I believe I have been scammed even had the audacity to over charge me and then refund me 50% for inconvenience - WTF??!! You stole money and gave me a fraction of it back - had I known I was paying for something coming from china I would have thought twice. I am very very sure this will be another gimmick as if It arrives.

Complained to customer service and got a 50% refund, despite being OVERCHARGED in the first place - only ordered 2 pens £40+!!!!!!
At this rate I’d prefer a full refund and to send back whatever arrives when or if it does.

Don’t fall for clever marketing like I did. Keep your money for a trusted company from uk.

Bank has been notified and are looking into this closely.

I would like to be assured that IF this arrives and I want to return it I will get FULL refund.
It’s already taken weeks.
Avoid.

This American company, MB Versus Media, will add items that you didn’t order and take the money from your Paypal account without your authorisation. I am struggling to get my money back from PayPal. Suggest you don’t buy anything from them.

This company makes you believe they are UK based infact its China and when you part with your money the site is not https protected so I have also had to cancel my card incase any other payments are tried. They have emailed me back twice and product still under way!! But after 15 days I will be disputing this transaction with my bank.