The product came months late as the usual date. This is especially frustrating as it was purchased for a specific event. Not only that but its badly made!! It was supposed to be a printed bracelet and... Ver mais
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The package was totally damaged. The earrings were damaged as well. Post raising my concerns, I was sent another pair of earings, which I received in good condition. I am satisfied with the prompt r... Ver mais
A empresa respondeu
Our jewellery pieces are beautiful! I ordered the men's Family Pride Leather Bracelet, as my partner works FIFO a piece that had our daughters name on it that would be durable but a daily reminder... Ver mais
A empresa respondeu
Recently ordered a birth flower necklace with my son's birth month flower and initials on the back. Its such a beautiful necklace that came in gorgeous packaging. It's also high quality, and the prett... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Our mission is to be your first choice whenever you want to purchase personalized jewelry. We want to help people show love and appreciation to each other through jewelry and celebrate those hard working mums & dads, doting grandparents, cherished brother & sisters, the crazy aunts & uncles and the loving friends. A brand that provides quality and value and doesn't break the bank to have that special piece. From meaningful necklaces that you can wear close to your heart with pride to sparkly earrings to help you dazzle, down to the precious bracelets we've got you covered.
Informações de contacto
4,2
Bom
171 opiniões
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I have not received my product
I have not received my product. Not sure who is at fault but I got the notification of it being delivered yet I have not received it. I went to USPS and they said they had no tracking number in the system that I had received from you guys. Help please
23 de dezembro de 2024
Resposta da Oscar Willow & Co
Dear Javier
We’re very sorry to hear about this, and we truly appreciate you bringing it to our attention. This is the first we’ve heard of this issue, and we want to ensure we get it resolved for you as quickly as possible.
Could you please email our support team at support@oscarwillowco.com with your order details? We will follow up with USPS right away to investigate what has happened. Thank you for your patience, and we’ll do everything we can to make this right for you.
Best Regards,
Cara
Oscar Willow & Co.
Customer Support Team
Resposta da Oscar Willow & Co
Dear Donna
Thank you so much for your kind words! We're thrilled to hear that you found our customer service professional. If there's anything else we can assist you with, please don't hesitate to reach out! 😊
Best Regards,
Cara
Oscar Willow & Co.
Customer Support Team
Simple and fast shipping and great…
Simple and fast shipping and great product by the way love it!!!
6 de janeiro de 2025
Resposta da Oscar Willow & Co
Dear SIZOLWENKOSI ,
Thank you so much for your review! We're thrilled to hear you loved the product and enjoyed the fast shipping. Your support means the world to us! 😊💖
Best Regards,
Cara
Oscar Willow & Co.
Customer Support Team
Very quickly delivered
How quickly they were delivered and very pleased with product
6 de janeiro de 2025
Resposta da Oscar Willow & Co
Dear Jill Cordery
Thank you for your kind words! We're delighted you were pleased with the product and the quick delivery. Your satisfaction is our top priority! 😊✨
Best Regards,
Cara
Oscar Willow & Co.
Customer Support Team
Excellent service
The item was exactly as ordered and delivered in in beautiful Packaging and in a timely manner
3 de janeiro de 2025
Resposta da Oscar Willow & Co
Dear Maureen,
Thank you for your kind review! We're delighted that your order arrived exactly as expected, beautifully packaged, and on time. We truly appreciate your support and look forward to serving you again! 💝✨
Best Regards,
Cara
Oscar Willow & Co.
Customer Support Team
awesome jewellery
great website,fantastic jewellery and great prices,my wife loved the earings and necklace the free gift was lovely,great experience shopping,service was excellent.
19 de dezembro de 2024
Resposta da Oscar Willow & Co
Dear Anthony,
Thank you so much for your glowing review! We're thrilled you and your wife loved the earrings, necklace, and gift. It's wonderful to know you had such a great experience shopping with us and appreciated our service. We hope to see you again soon! 💖✨
Best Regards,
Cara
Oscar Willow & Co.
Customer Support Team
The ease of doing business and it…
The ease of doing business and it doesn't take time t get your order, great merchandise
25 de dezembro de 2024
Resposta da Oscar Willow & Co
Hi Rick,
Thank you so much for your kind words! We're delighted you enjoyed your shopping experience and love the merchandise. 😊 We appreciate your support and look forward to serving you again! 💖
Warm regards,
Cara
Customer Support Team
Oscar Willow & Co.
Over marketed, glorified costume jewelry
They’re beautiful, especially for the money. As costume jewelry, I hope they last.
23 de dezembro de 2024
Resposta da Oscar Willow & Co
Hi Kirk,
Thank you so much for your review! We're thrilled to hear you love the pieces. 😊 We hope you enjoy them for a long time to come!
Warm regards,
Cara
Customer Support Team
Oscar Willow & Co.
Hey to you Ciara yea to better show…
Hey to you Ciara yea to better show actual size it better when you show pics use actual people with it on so we as people know exactly how it looks n show tru size is all like everyone else who advertise jewelry they sell just for future reference is all
7 de janeiro de 2025
Opinião espontânea
Didn’t look no where near as nice in…
Didn’t look no where near as nice in person unfortunately.
17 de dezembro de 2024
Resposta da Oscar Willow & Co
Hi David,
Thank you for sharing your honest thoughts about your purchase. We’re sorry to hear that the item didn’t meet your expectations in person. At Oscar Willow & Co., we strive to create jewelry that delights our customers, and we’re disappointed we fell short this time.
We value your feedback as it helps us continue to improve. If there’s anything we can do to make this right, please don’t hesitate to reach out to our support team at support@oscarwillowco.com
Thank you again for taking the time to leave a review—we truly appreciate your input.
Warm regards,
Cara
Customer Support Team
Oscar Willow & Co.
Very beautiful set of earrings and…
Very beautiful set of earrings and necklace,
My fiancé absolutely ❤️ them perfect size.
9 de dezembro de 2024
Resposta da Oscar Willow & Co
Hi Steven,
Thank you for your kind words! We're so glad your fiancé loves the earrings and necklace set. It's always wonderful to know our pieces bring joy to special moments.
Best regards,
Cara
Customer Support Team
Oscar Willow & Co
I ordered a necklace with my 3…
I ordered a necklace with my 3 daughters names on it which are so small you can't make them out. Item is so misleading according to pictures
9 de dezembro de 2024
Resposta da Oscar Willow & Co
Hi Jenna,
Thanks for the feedback.
This is the first we have heard that there was an issue with your item. The size of the names should match the photos on the website.
If you believe they are smaller than what is on our website please send a photo to support@oscarwillowco.com so we can investigate further and send a replacement if it is found to be a manufacturing error.
Thanks,
Chris
Resposta da Oscar Willow & Co
Hi Tony,
Thank you for your kind words! We’re so glad you’re happy with the quality and delivery time. Your feedback means a lot to us!
Best regards,
Cara
Customer Support Team
Oscar Willow & Co
The items look nice and it came on time
The items look nice and it came on time
7 de dezembro de 2024
Resposta da Oscar Willow & Co
Hi Allan,
Thank you for your lovely review! We’re thrilled to hear you’re happy with the items and that they arrived on time. Your satisfaction is our priority!
Best regards,
Cara
Customer Support Team
Oscar Willow & Co
Resposta da Oscar Willow & Co
Hi Brian
Thank you so much for your kind words! We're thrilled to hear you love the jewelry and that it lived up to your expectations.
Best Regards,
Cara
Customer Support Team
Oscar Willow & Co
Resposta da Oscar Willow & Co
Hi AL & KIM,
We appreciate your honest review! It’s great to know you see value in our pricing, and we’re actively working to make our shipping faster for an even better experience.
Best Regards,
Cara
Customer Support Team
Oscar Willow & Co
She loves them.
This purchase was a gift for my wife, and was vey well received. So I gladly gave the score I did.
4 de dezembro de 2024
Resposta da Oscar Willow & Co
Hi Brian,
Thank you for your thoughtful review! We’re so happy to hear that your wife loved her gift. Knowing it was well-received makes our day.
Best Regards,
Cara
Customer Support Team
Oscar Willow & Co
Resposta da Oscar Willow & Co
Hi Bill,
We’re delighted to hear you love the look and value of your purchase. Thank you for choosing us and sharing your wonderful feedback!
Best Regards,
Cara
Customer Support Team
Oscar Willow & Co
Prompt service product as described
25 de novembro de 2024
Resposta da Oscar Willow & Co
Hi Peter,
We’re thrilled you’re happy with our prompt service and product quality. Thank you for sharing your experience!
Best Regards,
Cara
Customer Support Team
Oscar Willow & Co
Resposta da Oscar Willow & Co
Hi Philip,
Thank you for choosing us! We’re delighted the gift met your expectations and our communication stood out. We hope to serve you again soon!
Best Regards,
Cara
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