I chanced upon this brand on Instagram and was pretty captivated by their story - mainly using the best ingredients in perfumery. I bought some (Rose and Cashmeran velvet), and I absolutely loved it.... Ver mais
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Leia as opiniões dos outros
A friend of mine recommended Ostens as I love trying out smaller in house brands. I didn’t realise that it was primarily appointment only and just buzzed through unannounced in the London showroom. Th... Ver mais
I love this company so much. I’ve tried all their scents, bought two and will definitely save for more. Every one of their perfumes is amazingly gorgeous, original, subtle and memorable. More than tha... Ver mais
Smooth shopping experience and free delivery was a bonus! My samples came in a lovely package with a handwritten note- what a nice personal touch! I've got Jasmine and Patchouli II and both are exquis... Ver mais
Informações sobre a empresa
Escrito pela empresa
Ostens was born from our desire to create beautiful fragrances, using the world’s finest ingredients in their purest form. Bringing together five of the most celebrated master perfumers, we asked each one to dream big and awaken their imagination without rules or limitations. No brief or budget - just creativity at its best. The result of ripping up the rule book is Ostens – our debut collection of six carefully crafted Eau de Parfums each one inspired by a single raw ingredient. From the natural Rose Isparta to the discovery of molecule Cashmeran Velvet, each fragrance is an authentic expression of talent and creativity unleashed, ingredients in their purest form, combining provenance and beauty for you to discover and fall in love with.
Informações de contacto
New Quebec Street, W1H 7DD, London, Reino Unido
- 02070343410
- hello@ostens.com
- ostens.com
4,8
Excelente
278 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
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Excellent service
22 de dezembro de 2022
Resposta da Ostens
Hello James, I am so sorry you haven't received this, how strange as it has been delivered and signed for by yourself. I have reached out via email to try and resolve this for you.
Best wishes,
Ostens Customer Service Team
The best candle I ever had!
Great customer experience. The candle smells and looks amazing, you can tell it's first class quality. It's a great gift if you want to give someone something special or just to treat yourself.
12 de dezembro de 2022
Satisfied
Order procedure was easy & delivery was quick.
Sample was well packaged.
20 de novembro de 2022
A friend of mine recommended Ostens as…
A friend of mine recommended Ostens as I love trying out smaller in house brands. I didn’t realise that it was primarily appointment only and just buzzed through unannounced in the London showroom. The team were absolutely lovely and Ruby spent time recounting the history of the brand and taking me through each of the oils and parfums. I ended up leaving with a bottle of Cashmeran Velvet which I’ve been wearing every day since I purchased, absolutely beautiful brand and scents
9 de novembro de 2022
Niche perfume house !
I love the way that u must have an appointment for trying the perfume creations and is only exclusive there!
All the parfums are amazing and well balanced from different famous master perfumers ! Nice packaging and nice minimal bottle that you can have it always with you!
The perfume advisor Ruby was very sweet and smiley, makes u feel very comfortable and welcoming!
9 de novembro de 2022
Quick delivery & I really loved the…
Quick delivery & I really loved the scent of the perfume..... unfortunately though it didn't seem to last on my skin so I'll opt for the candle instead.
6 de novembro de 2022
Love the new range
Love the new range. Excellent products and packaging - friendly, quick service. V knowledgeable staff
5 de novembro de 2022
The candle is a present
The candle is a present, but it was well wrapped for delivery and smells delightful
7 de novembro de 2022
Cashmeran Velvet scented candle…
Such a beautiful candle in appearance and fragrance!
9 de novembro de 2022
Excellent service fabulous product
2 de novembro de 2022
Excellent customer service
Excellent customer service, felt like a tailor-made experience. The products are of exceptional quality.
2 de novembro de 2022
your candles are absolutely divine
your candles are absolutely divine ! The presentation
was well suited and complemented the the beautiful
perfume of the candle within
well done
8 de novembro de 2022
Haven’t received my order after 9 days…
Haven’t received my order after 9 days or even confirmation email of dispatch. Have emailed customer service 3 times with no response
29 de outubro de 2022
Resposta da Ostens
Hello Jane
I am so sorry for the complications in your order, we did dispatch this a day after purchase and have already sent a new sample earlier today.
Our customer service team had replied to your email regarding this, and our social media team were in contact with you last week regarding your missing order. Again, many apologies for the delay.
Best wishes,
Ostens Customer Service
Excellent company and products
Fast delivery, well packed, and gorgeous perfume and candle!
28 de outubro de 2022
Rose scents
Dear Chris and Laurent
Perfect Scent of beautiful roses
Uplifting to say the least.
Thank you !
25 de outubro de 2022
Fast and efficient service.
6 de outubro de 2022
Ostens Jasmine Absolute…
I have received Ostens Jasmine Absolute which smells divine. It comes beautifully packaged and the scent last all day. I love it.
8 de outubro de 2022
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