I chanced upon this brand on Instagram and was pretty captivated by their story - mainly using the best ingredients in perfumery. I bought some (Rose and Cashmeran velvet), and I absolutely loved it.... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
A friend of mine recommended Ostens as I love trying out smaller in house brands. I didn’t realise that it was primarily appointment only and just buzzed through unannounced in the London showroom. Th... Ver mais
I love this company so much. I’ve tried all their scents, bought two and will definitely save for more. Every one of their perfumes is amazingly gorgeous, original, subtle and memorable. More than tha... Ver mais
Smooth shopping experience and free delivery was a bonus! My samples came in a lovely package with a handwritten note- what a nice personal touch! I've got Jasmine and Patchouli II and both are exquis... Ver mais
Informações sobre a empresa
Escrito pela empresa
Ostens was born from our desire to create beautiful fragrances, using the world’s finest ingredients in their purest form. Bringing together five of the most celebrated master perfumers, we asked each one to dream big and awaken their imagination without rules or limitations. No brief or budget - just creativity at its best. The result of ripping up the rule book is Ostens – our debut collection of six carefully crafted Eau de Parfums each one inspired by a single raw ingredient. From the natural Rose Isparta to the discovery of molecule Cashmeran Velvet, each fragrance is an authentic expression of talent and creativity unleashed, ingredients in their purest form, combining provenance and beauty for you to discover and fall in love with.
Informações de contacto
New Quebec Street, W1H 7DD, London, Reino Unido
- 02070343410
- hello@ostens.com
- ostens.com
4,8
Excelente
278 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Ordered and arrived quickly despite…
Ordered and arrived quickly despite Christmas. Beautiful fragrance worth buying samples first.
27 de dezembro de 2021
Wonderful gift and speedy delivery
21 de dezembro de 2021
Don’t bother!
Took ages for it to be posted and I had to go to the sorting office to pay £1.50 because the company was too cheap to put the correct postage on.
21 de dezembro de 2021
Resposta da Ostens
Hello Andrew,
Thank you for your feedback, we extremely sorry there was a charge with the delivery and that there were delays in the fragrances arrival because of this, we will be investigating, please look out for an email from hello@ostens.com to resolve this for you.
Warmest Regards,
Ostens Team
Order easily placed delivery time…
Order easily placed delivery time fantastic thank you very much
17 de dezembro de 2021
Smells wonderful
Smells wonderful, and very speedy delivery! Really appreciate the taster options.
16 de dezembro de 2021
Incredibly speedy service
Incredibly speedy service, with communications throughout from customer support to ensuring the transaction and delivery of my product went smoothly.
Amazing Service!!
10 de dezembro de 2021
The best fragrance experience I've ever…
The best fragrance experience I've ever had. I loved spending time with Laurent and learning more about each primary ingredient and inspired perfume. The fragrances themselves are very special and lovely.
9 de dezembro de 2021
The item was delivered as expected and…
The item was delivered as expected and as described.
9 de dezembro de 2021
Stunning
The Rose Oil Isparta is absolutely stunning. I adore rose fragrance and this perfume captures it beautifully. What I liked the most was how it lasts all day. I didn’t need to reapply it. It made me feel like I was in a rose garden. Such a lovely scent to give someone as a gift. I highly recommend this scent for anyone who adore roses.
8 de dezembro de 2021
I was sent a lovely unexpected delivery…
I was sent a lovely unexpected delivery charge for a sample I ordered, not very good customer service if your customer is not aware of this charge. The sample I got was not very nice and not what I expected.
7 de dezembro de 2021
Resposta da Ostens
Hello Jahanara,
Hope you are well and thank you for your feedback on Ostens, I am sorry our fragrances were not what you expected and that you received a delivery charge. Please look out for a email from hello@ostens.com so we can resolve this for you.
Warmest Regards,
Ostens Team
Beautiful fragrances,have picked two…
Beautiful fragrances,have picked two new favourites from the discovery box. Fast delivery. Very happy.
6 de dezembro de 2021
I love Jasmine Absolute fragrance and…
I love Jasmine Absolute fragrance and the oil that comes with it. Divine!
6 de dezembro de 2021
All arrived well packaged and on time
1 de novembro de 2021
Excellent customer service
Excellent customer service, and very quick delivery from London to the EU.
Top notch perfumes as well!
26 de outubro de 2021
Excellent
Excellent, the most beautiful fragrance ever! Lovely packaging, hand written note, an absolute joy!
21 de outubro de 2021
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.