I love Otaku, it has such a great selection and has been a godsend in helping me restore my collection that I once owned. Depending on the item it can take some time to get to me, but it’s always been... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Have ordered from otaku.co.uk many times! Fast, accurate, excellent communication and customer service. I have been a customer for 13 years, ordering dozens of books, & have only ever receive... Ver mais
Bought multiple times over the years from Otaku.co.uk. Excellent service, stuff always arrives quickly and well packaged, one exception and I was given a refund with absolutely no hassle (didn'... Ver mais
Beautiful quality items for my Fate collection!. One took quite a long time though, I was aware before hand it was a back order but i would've appreciated some updates here and there. It was a nice ex... Ver mais
Informações sobre a empresa
Escrito pela empresa
The UK's only dedicated importer of anime and game related art books from Japan. We also sell soundtrack CDs and official Studio Ghibli plushies.
Informações de contacto
8 Leslie Park Road, CR0 6TN, Croydon, Reino Unido
- info@otaku.co.uk
- otaku.co.uk
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Item came earlier than expected
Ordered a copy of the Sonic X Japanese subbed Blu-Ray from this website. It was meant to be released on the 25th, but got it the weekend prior instead! Great service
Great service highly recommend
Ordered a capcom art book (crossover with art style from Astro boy creator). Book delivered very quickly and in great condition. Many thanks for the great service.
Took money out worth 100 pounds of…
Took money out worth 100 pounds of money without me clicking the pay now button, I never seen such a thing. I now have to wait 10 working days, I had someone to pay and now I have to wait.
My bank and otaku are both saying the same thing, contact the other there is nothing they can do.

Resposta da Otaku.co.uk
So impressed
So impressed! I ordered the JoJo magazine winter 2022 and it arrived really fast despite saying it could take up to 6 weeks. I'm very happy and will definitely be a repeat customer from now on. Highly recommend!
A must for Imported Goods
Bought multiple times over the years from Otaku.co.uk.
Excellent service, stuff always arrives quickly and well packaged, one exception and I was given a refund with absolutely no hassle (didn't even have to email them as they emailed me !).
Pretty much never beaten on the prices for importing CD's to the UK, I use them everytime for anything I want from abroad.
Crazy how good a service they offer considering they're a smaller retailer, wish larger ones would take some tips from them.
Outstanding
I've been using Otaku.co.uk on and off since the Superplay magazine days.
I honestly think the reliability is unmatched, if something is available to buy it gets to you and thats it no issues, or drama, you just know it's going to drop through your door.
I would use Otaku (co.uk and com) over sites like Play-asia everyday of the week.
Big thanks to everyone who works there.
i have no idea where my order is
i have no idea where my order is, its been nearly two weeks and i have not received my plushie :( i don't think this company is really uk based

Resposta da Otaku.co.uk
Excellent service
Excellent service
Kept informed
Said 6 week delivery had it quicker
Great price.
Will use again for sure
And highly recommended
Fast and Reliable Service
Great service: Book arrived quickly, well packaged and in perfect condition. I was a little unsure because the site has an old-fashioned design and only seems to accept PayPal for payment, but there were no problems and the book arrived the next day. I will happily use again.
Excellent service
Excellent service, I ordered Shaman King blu-ray US import for them with no problems at all. It arrived superfast, even with it needed to be imported from the US. Great service, well-packed, fast shipping. Planning to order more blu-ray and art books soon :)
Excellent company
I have placed multiple orders with this site. All ordered items have arrived in excellent condition. Excellent company definitely my go to site for anime blu rays.
Excellent 👌
I recently made me first order from this site. My item arrived within a couple of days of ordering and in secure packaging.
I had emailed a couple of queries which were answered on the same day.
So, what I'm trying to say is, they offer an excellent service! Quick dispatch/delivery in secure packaging which keeps your item safe in transit 🙂
I have been taking my time to look through their website, and keep coming across more and more items I'd like to purchase, so it looks like I will become a regular customer.
I myself run a small collectables stall at fairs/conventions and I'm really looking forward to checking these guys out when (hopefully) conventions and the like pick up again next year.
Great experience throughout
I placed an order for a hard-to-find book, it was delivered really quickly and was well packed. Very good experience for a first order.
Fast shipping, good prices
Fast shipping, good packaging, reasonable prices, overall great store. Website design is a little retro, but not enough to impact the overall experience.
Really fast service and very reasonably priced.
I am extremely impressed with how quickly the CDs that I ordered were delivered, I was expecting to have to wait for ages but they took less than a week.
I had an email confirming my order, and another to confirm that it had been despatched. The price including delivery was really reasonable, and they arrived in perfect condition.
I will most certainly buy from otaku.co.uk again as they have done such a great job on this occasion. Thanks very much!
Perfect service
I've ordered from this website twice, four items in total. Both times the delivery was prompt, around 3 days, and the items arrived in perfect condition. Would absolutley reccomend, and will definitely be purchasing again.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







