Otaku.co.uk Opiniões 

101
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I love Otaku, it has such a great selection and has been a godsend in helping me restore my collection that I once owned. Depending on the item it can take some time to get to me, but it’s always been... Ver mais

Classificada 5 em 5 estrelas

Have ordered from otaku.co.uk many times! Fast, accurate, excellent communication and customer service. I have been a customer for 13 years, ordering dozens of books, & have only ever receive... Ver mais

Classificada 5 em 5 estrelas

Bought multiple times over the years from Otaku.co.uk. Excellent service, stuff always arrives quickly and well packaged, one exception and I was given a refund with absolutely no hassle (didn'... Ver mais

Classificada 4 em 5 estrelas

Beautiful quality items for my Fate collection!. One took quite a long time though, I was aware before hand it was a back order but i would've appreciated some updates here and there. It was a nice ex... Ver mais

Informações sobre a empresa

  1. Internet Shop
  2. Livraria

Escrito pela empresa

The UK's only dedicated importer of anime and game related art books from Japan. We also sell soundtrack CDs and official Studio Ghibli plushies.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

101 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as opiniões

(101)

74 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Took money out worth 100 pounds of…

Took money out worth 100 pounds of money without me clicking the pay now button, I never seen such a thing. I now have to wait 10 working days, I had someone to pay and now I have to wait.

My bank and otaku are both saying the same thing, contact the other there is nothing they can do.

3 de março de 2023
Opinião espontânea
logótipo da Otaku.co.uk

Resposta da Otaku.co.uk

Paypal took the money. The customer abandoned checkout twice after authorising Paypal to make the payments. The bank told them to contact Paypal, not us.

Classificada 5 em 5 estrelas

So impressed

So impressed! I ordered the JoJo magazine winter 2022 and it arrived really fast despite saying it could take up to 6 weeks. I'm very happy and will definitely be a repeat customer from now on. Highly recommend!

11 de fevereiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

A must for Imported Goods

Bought multiple times over the years from Otaku.co.uk.

Excellent service, stuff always arrives quickly and well packaged, one exception and I was given a refund with absolutely no hassle (didn't even have to email them as they emailed me !).

Pretty much never beaten on the prices for importing CD's to the UK, I use them everytime for anything I want from abroad.

Crazy how good a service they offer considering they're a smaller retailer, wish larger ones would take some tips from them.

10 de novembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Outstanding

I've been using Otaku.co.uk on and off since the Superplay magazine days.
I honestly think the reliability is unmatched, if something is available to buy it gets to you and thats it no issues, or drama, you just know it's going to drop through your door.
I would use Otaku (co.uk and com) over sites like Play-asia everyday of the week.
Big thanks to everyone who works there.

22 de junho de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

i have no idea where my order is

i have no idea where my order is, its been nearly two weeks and i have not received my plushie :( i don't think this company is really uk based

1 de maio de 2022
Opinião espontânea
logótipo da Otaku.co.uk

Resposta da Otaku.co.uk

You have ordered an out of stock item that will take approximately four weeks to deliver. If there is a deadline you need it by, please let me know.

We are based in Croydon. Our full contact information, including address and customer support number is included in the FAQ on our website.

Classificada 5 em 5 estrelas

Fast and Reliable Service

Great service: Book arrived quickly, well packaged and in perfect condition. I was a little unsure because the site has an old-fashioned design and only seems to accept PayPal for payment, but there were no problems and the book arrived the next day. I will happily use again.

5 de fevereiro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service

Excellent service, I ordered Shaman King blu-ray US import for them with no problems at all. It arrived superfast, even with it needed to be imported from the US. Great service, well-packed, fast shipping. Planning to order more blu-ray and art books soon :)

1 de novembro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent company

I have placed multiple orders with this site. All ordered items have arrived in excellent condition. Excellent company definitely my go to site for anime blu rays.

8 de setembro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent 👌

I recently made me first order from this site. My item arrived within a couple of days of ordering and in secure packaging.

I had emailed a couple of queries which were answered on the same day.

So, what I'm trying to say is, they offer an excellent service! Quick dispatch/delivery in secure packaging which keeps your item safe in transit 🙂

I have been taking my time to look through their website, and keep coming across more and more items I'd like to purchase, so it looks like I will become a regular customer.

I myself run a small collectables stall at fairs/conventions and I'm really looking forward to checking these guys out when (hopefully) conventions and the like pick up again next year.

12 de agosto de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Great experience throughout

I placed an order for a hard-to-find book, it was delivered really quickly and was well packed. Very good experience for a first order.

10 de julho de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Really fast service and very reasonably priced.

I am extremely impressed with how quickly the CDs that I ordered were delivered, I was expecting to have to wait for ages but they took less than a week.

I had an email confirming my order, and another to confirm that it had been despatched. The price including delivery was really reasonable, and they arrived in perfect condition.

I will most certainly buy from otaku.co.uk again as they have done such a great job on this occasion. Thanks very much!

26 de maio de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Perfect service

I've ordered from this website twice, four items in total. Both times the delivery was prompt, around 3 days, and the items arrived in perfect condition. Would absolutley reccomend, and will definitely be purchasing again.

13 de fevereiro de 2020
Opinião espontânea

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