Otavo Opiniões 

Resposta da Otavo

16/12/2025

Hi Paula, 👋

Thank you so much for your truly wonderful 5-star review! ⭐⭐⭐⭐⭐ We are absolutely delighted by your kind words about our products and customer service. Recommending Otavo is the highest praise we could receive!

We hope the Bumper Fidget Box is a huge hit with your daughter on Christmas morning, and we are confident it will be a helpful tool for her.

It's great to hear you had such a positive experience, and we sincerely look forward to welcoming your next order! 🙏

We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈

Kind regards, The Otavo Team 🚀

Resposta da Otavo

12/12/2025

Hi Edrina, 👋

Thank you so much for your brilliant 5-star review! ⭐⭐⭐⭐⭐ We are delighted to hear you were happy with the excellent customer service you received. We're also thrilled that your product reached you promptly and was in great condition. Thank you for sharing your positive experience! 🙏

We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈

Kind regards, The Otavo Team 🚀

Resposta da Otavo

12/12/2025

Hi Liz, 👋

Thank you for your fantastic 5-star review! ⭐⭐⭐⭐⭐ We are truly delighted that you are very happy with your order and that the delivery arrived perfectly on time. It means a lot to hear you had such a great purchasing experience! 🙏

We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈

Kind regards, The Otavo Team 🚀

Resposta da Otavo

12/12/2025

Hi Celine, 👋

Thank you so much for your brilliant 5-star review! ⭐⭐⭐⭐⭐ We are thrilled to hear that you found our products brilliant, the delivery fast, and our website easy to navigate. Knowing you would highly recommend us is the best compliment we could receive! 🙏

We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈

Kind regards, The Otavo Team 🚀

Resposta da Otavo

12/12/2025

Hi Martina, 👋

Thank you for your fantastic 5-star review! ⭐⭐⭐⭐⭐ We are delighted to hear you were impressed with our excellent service and that your item was despatched so quickly after placing your order. We aim for speedy handling, so this feedback is great! 🙏

We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈

Kind regards, The Otavo Team 🚀

Resposta da Otavo

7/12/2025

Hi Leon, 👋

Thank you so much for your brilliant 5-star review! ⭐⭐⭐⭐⭐ We're so pleased to hear that your order arrived very quickly and that our updates throughout your purchase kept you well-informed. We're also glad you found the little treat in your package enjoyable! 🙏

We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈

Kind regards, The Otavo Team 🚀

Resposta da Otavo

13/11/2025

Hi Rob, 👋

Thank you for your fantastic 5-star review! ⭐⭐⭐⭐⭐ We're thrilled that you found the whole experience straightforward and speedy. Providing a very good service is our main goal, so your feedback means a lot to us! 🙏

We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈

Kind regards, The Otavo Team 🚀

Resposta da Otavo

6/11/2025

Hi Brigid, 👋

Thank you so much for your wonderful 5-star review! ⭐⭐⭐⭐⭐ We're delighted to hear that you found our service so fast and efficient and had your product in just a couple of days. We're especially glad the jelly treats for the wee man were an added bonus that you appreciated—it's always a pleasure adding a little surprise! 🙏

We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈

Kind regards, The Otavo Team 🚀

Resposta da Otavo

5/11/2025

Hi Laura,

Thank you for your feedback, and we are so very sorry to hear this! We completely understand how upsetting it is when the packaging of Christmas presents arrives ripped and damaged, especially when the products themselves look lovely.

We take great care in packing orders, but we know damage can sometimes happen during transit.

We have sent you an email to the address connected to your order so we can get this sorted out for you right away, especially since these are gifts. Please check your inbox (including spam/junk) and reply to that message so we can discuss replacing the damaged items or finding the best solution for you before Christmas. 🙏

We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈

Kind regards, The Otavo Team 🚀

Resposta da Otavo

5/11/2025

Hi Karrie, 👋

Wow, what a fantastic 5-star review—thank you so much! ⭐⭐⭐⭐⭐ We are absolutely thrilled that you loved your order and that everything was such amazing quality. Hearing that it arrived super fast and that you enjoyed the little touches like the sweets and thank you card truly makes our day! We are already looking forward to your next order and appreciate your excitement! 🙏

We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈

Kind regards, The Otavo Team 🚀

Resposta da Otavo

31/10/2025

Hi Rachel, 👋

We really appreciate you choosing Otavo again! 🎉 Thank you for your fantastic 5-star review ⭐⭐⭐⭐⭐. We're delighted to hear you consistently receive great service and products with your orders 😊.

Regarding the box, we are so sorry to hear one side was cut open. Since your order traveled from Ireland to the UK, this sometimes happens if Customs needs to inspect the package, but we can assure you the contents were packed securely. We look forward to your future orders and are excited to have you as a loyal customer! 🙏

We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈

Kind regards, The Otavo Team 🚀

Resposta da Otavo

22/10/2025

Hi Siobhain, 👋

Wow, thank you so much for your incredible 5-star review! ⭐⭐⭐⭐⭐ We are truly delighted to hear that you are consistently happy every time you order from us. Knowing you are pleased with the product itself and the delivery, and that you find Otavo a pleasure to deal with, means the world to our team. We sincerely appreciate your loyalty! 🙏

We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈

Kind regards, The Otavo Team 🚀

Resposta da Otavo

18/10/2025

Hi MF, 👋

Thank you so much for your fantastic 5-star review! ⭐⭐⭐⭐⭐ We are absolutely thrilled to hear that the sensory toy "ticks all the boxes" for your grandson because of its lights, sound, and movement. Knowing he loves it is the best reward we could ask for! 🙏

We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈

Kind regards, The Otavo Team 🚀

Resposta da Otavo

7/10/2025

Hi Joanne, 👋

Thank you so much for your wonderful 5-star review! ⭐⭐⭐⭐⭐ It was an absolute pleasure meeting you at the neurodiversity conference in Wicklow. We're thrilled to hear that you found our range of sensory products brilliant and that our team was able to give you some great recommendations for your daughter. Providing that kind of personalized, helpful service is exactly what we strive for! 🙏

We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈

Kind regards,
The Otavo Team 🚀

Resposta da Otavo

24/08/2025

Hi Ciara,

Thank you for your feedback, and we're so sorry to hear that your order has not arrived yet. We completely understand your frustration.

To give you a little more clarity on the timeline, your order was placed on the 17th and we had it shipped out within 24 hours on the 18th. As the tracking information sent to you shows, it has been with An Post since that date.

We want to make sure this is resolved for you as quickly as possible, so please check your inbox and reply to the message we sent to the email address connected to your order. We are dedicated to ensuring you get your order.

Kind regards,
The Otavo Team 🚀

Resposta da Otavo

24/08/2025

Hi Phoebe, 👋

Thank you so much for your fantastic 5-star review! ⭐⭐⭐⭐⭐ Hearing that your son loves our products is the absolute best feedback we could ever get. It truly means the world to us to know that we're providing products that bring so much joy. 🙏

We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈

Kind regards,
The Otavo Team 🚀

Resposta da Otavo

18/08/2025

Hi Rachel, 👋

Thank you so much for your fantastic 5-star review! ⭐⭐⭐⭐⭐ It was our pleasure to provide a quick and pleasant reply to your query, and we're so glad your product arrived fast after your purchase. We truly appreciate you taking the time to share your positive experience with us! 🙏

We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈

Kind regards,
The Otavo Team 🚀

Resposta da Otavo

18/08/2025

Hi Cynthia, 👋

What a lovely 5-star review, thank you so much! ⭐⭐⭐⭐⭐ It's fantastic to hear that your order came so fast and that you found the products very good. Providing great service is our top priority, so your high recommendation really means a lot to us! 🙏

We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈

Kind regards,
The Otavo Team 🚀

Resposta da Otavo

29/07/2025

Hi Marie, 👋

What a fantastic 5-star review on Trustpilot! ⭐⭐⭐⭐⭐ We're incredibly happy to hear that the sensory squish set arrived so promptly and was exactly what you were hoping for your grandson 😄. It's wonderful to know we could deliver just what you needed! 🙏

We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈

Kind regards,
The Otavo Team 🚀

Resposta da Otavo

29/07/2025

Hi Marie, 👋

Your 5-star review put a huge smile on our faces! ⭐⭐⭐⭐⭐ We were absolutely thrilled to hear about your fast delivery and especially that the Haribo sweets were appreciated (if even an unexpected touch) with your new Glitter Clicker Keychains! 😊 It truly makes our day to know the little extras are appreciated. 🙏

We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈

Kind regards,
The Otavo Team 🚀