I placed an order on December 12th and received an email the same day stating that my order would be sent to their printing company, then shipped to me. I've reached out multiple times since then (no... Ver mais
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Leia as opiniões dos outros
My order should have been delivered in 4-5 days, and after 7 days I don't even have a tracking number... There is no customer assistance and after 2 emails still no answer... I started the refund enqu... Ver mais
I got the 3-piece set of Jordan's shot in Utah. Design looks awesome and everyone comments on it. However, the paper felt a little flimsy. I was expecting some thing more significant like a heavier pa... Ver mais
A empresa respondeu
I didn't receive anything! I ordered 5 artworks and 1 Shirt on June 17th. Now, 3 month later, I still haven't received anything. I had email traffic with the team of our icons regularly, but th... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Daan Klein is an Amsterdam-based artist and graphic designer who draws most of his inspiration from sports. During COVID his other brand got out of business which allowed him to re-discover his interests in graphic design. He partnered up with Merijn (who runs the website) and together they founded Our Icons. We recreate iconic sport moments, to transfer your room, with our icons. Because we love sports ❤️
Informações de contacto
Linnaeusstraat 35F-14, 1093EE, Amsterdam, Holanda
- +31627207989
- info@our-icons.com
- our-icons.com
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3 stars for fast shipping
3 stars for fast shipping, but for 75 euros, I would have expected more than a simple card, which I then had to put in the frame.. disappointed!
Wonderful image of the great Nadal…
Wonderful image of the great Nadal capturing him to a tee in his movement on his iconic surface. Can’t wait to put it on my wall!
A nice web shop
They have very good products.
It always arrives in time and in a good condition. They always inform me about what’s happening with my order and they are friendly with me.
Great work and fast delivery.
Great work and fast delivery.
Amazing quality of the prints.
Prints arrived folded and damaged
Prints arrived folded and damaged. A scandal for the price. Sent an email to customer service and fortunately they sent me new prints in proper package.

Resposta da Our Icons
Pas de nouvelles de ma commande
Commande passée le 7 Décembre et toujours pas de nouvelles au 2 Janvier !
Le montant de la commande a été débité mais 0 nouvelles.. J’ai envoyé 4 mails et 2 messages sur Instagram et personne ne répond !
No tengo respuestas ni novedades
No me responden a la consulta hecha ni tengo ninguna novedad del estado de mi orden cuando pasaron 10 días de la compra.
all of my photos arrived bent
all of my photos arrived bent. They were thrown into a giant box with no protection. Really disappointed with these that I’m giving as a gift
Quick delivery, great product
Quick delivery, and the order was perfect. Can't wait to put the prints up on the walls! I'm in Ireland and the print quality was great. I got the 3x Maradona Live is Life prints. Now I only need to negotiate with my wife about where I can put them!!
Great customer service
Great customer service. High quality products. Fast shipping. Rectified an error that was entirely my fault in a timely and responsive manner.
Damaged,Oliy Fingers, Hugh Printlines
I ordered the second time and I had a really great first picture. But this time it was completely the opposite. 2 pictures both had huge print lines, both are damaged and one of them had oily fingers on it. 90€ for 2 light wight paper which directly for the bin.
Support contact, answer: "we will inform the design department"?! I still wait for an answer, and I still wait for an exchange or payback.
A++++
Buy 2, get the 3rd deal was unbeatable. Well worth it. Shipping was incredibly fast! Communication throughout was wonderful. Absolute pleasure to buy from.
Product arrived damaged
Product arrived damaged. It was a gift. It has a big crease down the middle and now can't be displayed.
A little abstract art, a little sport, a lot of beauty…
Prints are great like the title states. Order of 6 arrived in two different shipments, one with 1 print and one with the remaining 5. Email with tracking numbers did not clearly show or state that there were two tracking numbers/shipments so the initial delivery of only one print was a bit of a surprise, although quickly explained by customer service after sending an email to inquire. I will purchase again.
Package never arrived
Package never arrived. Zero response from customer service.

Resposta da Our Icons
I didn't receive anything!
I didn't receive anything!
I ordered 5 artworks and 1 Shirt on June 17th. Now, 3 month later, I still haven't received anything.
I had email traffic with the team of our icons regularly, but the answers weren't satisfying. They say there's an issue with the shipping carrier all the time.
I've even cancelled my order several times, but I'm still waiting to get my money.
Would give 0 stars, if I could. :(

Resposta da Our Icons
The frames provided are of the absolute…
The frames provided are of the absolute cheapest materials, covered with plastic (not glass) and are not worth the price. I’m very disappointed with the purchase for what I received.

Resposta da Our Icons
Your ordering process was confusing and…
Your ordering process was confusing and I still don’t know if my prefer went through although my AMEX was charged.

Resposta da Our Icons
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