Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I placed an order on December 12th and received an email the same day stating that my order would be sent to their printing company, then shipped to me. I've reached out multiple times since then (no... Ver mais

Classificada 1 em 5 estrelas

My order should have been delivered in 4-5 days, and after 7 days I don't even have a tracking number... There is no customer assistance and after 2 emails still no answer... I started the refund enqu... Ver mais

Classificada 4 em 5 estrelas

I got the 3-piece set of Jordan's shot in Utah. Design looks awesome and everyone comments on it. However, the paper felt a little flimsy. I was expecting some thing more significant like a heavier pa... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

I didn't receive anything! I ordered 5 artworks and 1 Shirt on June 17th. Now, 3 month later, I still haven't received anything. I had email traffic with the team of our icons regularly, but th... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de posters
  2. Loja de roupa
  3. Médico
  4. Médico desportivo
  5. Estatuária

Escrito pela empresa

Daan Klein is an Amsterdam-based artist and graphic designer who draws most of his inspiration from sports. During COVID his other brand got out of business which allowed him to re-discover his interests in graphic design. He partnered up with Merijn (who runs the website) and together they founded Our Icons. We recreate iconic sport moments, to transfer your room, with our icons. Because we love sports ❤️


Informações de contacto

2,1

Mau

TrustScore: 2 em 5

102 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

A nice web shop

They have very good products.
It always arrives in time and in a good condition. They always inform me about what’s happening with my order and they are friendly with me.

13 de janeiro de 2023
Classificada 4 em 5 estrelas

Prints arrived folded and damaged

Prints arrived folded and damaged. A scandal for the price. Sent an email to customer service and fortunately they sent me new prints in proper package.

4 de janeiro de 2023
logótipo da Our Icons

Resposta da Our Icons

Hi Maxime,

Thank you for your feedback. As we have discussed vai e-mail, a replacement order has been delivered to you. I hope the replacement is according to your liking :).

Have a nice day,

Team Our Icons

Classificada 1 em 5 estrelas

Pas de nouvelles de ma commande

Commande passée le 7 Décembre et toujours pas de nouvelles au 2 Janvier !
Le montant de la commande a été débité mais 0 nouvelles.. J’ai envoyé 4 mails et 2 messages sur Instagram et personne ne répond !

2 de janeiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Quick delivery, great product

Quick delivery, and the order was perfect. Can't wait to put the prints up on the walls! I'm in Ireland and the print quality was great. I got the 3x Maradona Live is Life prints. Now I only need to negotiate with my wife about where I can put them!!

19 de dezembro de 2022
Classificada 5 em 5 estrelas

Great customer service

Great customer service. High quality products. Fast shipping. Rectified an error that was entirely my fault in a timely and responsive manner.

15 de dezembro de 2022
Classificada 1 em 5 estrelas

Damaged,Oliy Fingers, Hugh Printlines

I ordered the second time and I had a really great first picture. But this time it was completely the opposite. 2 pictures both had huge print lines, both are damaged and one of them had oily fingers on it. 90€ for 2 light wight paper which directly for the bin.

Support contact, answer: "we will inform the design department"?! I still wait for an answer, and I still wait for an exchange or payback.

1 de dezembro de 2022
Classificada 5 em 5 estrelas

A++++

Buy 2, get the 3rd deal was unbeatable. Well worth it. Shipping was incredibly fast! Communication throughout was wonderful. Absolute pleasure to buy from.

26 de novembro de 2022
Classificada 4 em 5 estrelas

A little abstract art, a little sport, a lot of beauty…

Prints are great like the title states. Order of 6 arrived in two different shipments, one with 1 print and one with the remaining 5. Email with tracking numbers did not clearly show or state that there were two tracking numbers/shipments so the initial delivery of only one print was a bit of a surprise, although quickly explained by customer service after sending an email to inquire. I will purchase again.

1 de outubro de 2022
Classificada 1 em 5 estrelas

Package never arrived

Package never arrived. Zero response from customer service.

13 de setembro de 2022
logótipo da Our Icons

Resposta da Our Icons

Hi Jerry,

Thank you for your feedback! According to the track and trace provided by UPS, your order has been delivered at 09-24. Please let us know if that is not the case.

Have a lovely day,

Kind regards,

Daan

Classificada 1 em 5 estrelas

I didn't receive anything!

I didn't receive anything!

I ordered 5 artworks and 1 Shirt on June 17th. Now, 3 month later, I still haven't received anything.
I had email traffic with the team of our icons regularly, but the answers weren't satisfying. They say there's an issue with the shipping carrier all the time.
I've even cancelled my order several times, but I'm still waiting to get my money.

Would give 0 stars, if I could. :(

12 de setembro de 2022
Opinião espontânea
logótipo da Our Icons

Resposta da Our Icons

Hi Daniel,

Thank you for your feedback! Sorry to hear that you are unsatisfied with our customer service. Could you please provide us with your order number then we can refund you the full amount straight away. Thanks!

Kind regards,

Daan

Classificada 1 em 5 estrelas

The frames provided are of the absolute…

The frames provided are of the absolute cheapest materials, covered with plastic (not glass) and are not worth the price. I’m very disappointed with the purchase for what I received.

30 de agosto de 2022
logótipo da Our Icons

Resposta da Our Icons

Hi Peter,

Thank you for your review. We indeed chose plexiglass instead of normal glass as it is 30-times more impact resistant. Therefore it does not get damaged in transit. Sorry to hear that you are unsatisfied with our products. Please provide us with your order number then we can refund the amount for the frames.

Have a lovely day,

Daan

Classificada 1 em 5 estrelas

Your ordering process was confusing and…

Your ordering process was confusing and I still don’t know if my prefer went through although my AMEX was charged.

5 de setembro de 2022
logótipo da Our Icons

Resposta da Our Icons

Hi Janice,

Thank you for your feedback. Could you please give us your order number? Then we can see what happened there. If your AMEX was indeed charged and the order did not go through we will of course refund the full amount. Please let us know here, or e-mail us at our-icons.com. Have a lovely day!

Kind regards,

Daan

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais