I placed an order on December 12th and received an email the same day stating that my order would be sent to their printing company, then shipped to me. I've reached out multiple times since then (no... Ver mais
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Leia as opiniões dos outros
My order should have been delivered in 4-5 days, and after 7 days I don't even have a tracking number... There is no customer assistance and after 2 emails still no answer... I started the refund enqu... Ver mais
I got the 3-piece set of Jordan's shot in Utah. Design looks awesome and everyone comments on it. However, the paper felt a little flimsy. I was expecting some thing more significant like a heavier pa... Ver mais
A empresa respondeu
I didn't receive anything! I ordered 5 artworks and 1 Shirt on June 17th. Now, 3 month later, I still haven't received anything. I had email traffic with the team of our icons regularly, but th... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Daan Klein is an Amsterdam-based artist and graphic designer who draws most of his inspiration from sports. During COVID his other brand got out of business which allowed him to re-discover his interests in graphic design. He partnered up with Merijn (who runs the website) and together they founded Our Icons. We recreate iconic sport moments, to transfer your room, with our icons. Because we love sports ❤️
Informações de contacto
Linnaeusstraat 35F-14, 1093EE, Amsterdam, Holanda
- +31627207989
- info@our-icons.com
- our-icons.com
2,1
Mau
102 opiniões
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Resposta da Our Icons
Hi, thank you for your lovely feedback and for being a valued customer. :)
Great pieces and excellent service
Great pieces and excellent service. My boyfriend loves his new art :).
16 de maio de 2022
Resposta da Our Icons
Hi Urthe, thank you for your lovely feedback and for being a valued customer. :)
Very fast and effective solution
I had a problem with a discount that Our Icons offered, but immediately it was solved.
Product quality is very high. This website is totally recommended.
13 de maio de 2022
Resposta da Our Icons
Hi Carlos, thank you for your lovely feedback and for being a valued customer. :)
Sehr zufrieden !!
13 de maio de 2022
Resposta da Our Icons
Hallo Sehr, vielen Dank für Ihr nettes Feedback und dafür, dass Sie ein geschätzter Kunde sind. :)
Corner Taken Quickly = AWESOME
Corner Taken Quickly is such a cool set. So happy to have ordered this for my Liverpool collection.
9 de maio de 2022
Resposta da Our Icons
Hi Corner, thank you so much for your lovely feedback and for being a valued customer. :)
Dear Sirs
Dear Sirs,
I recently bought the "the last shot collection" for a present order nr 5018
Unfortunately the posters came ruined with pleats and once we put them in the frame you can still see the pleats/creases.
This is very annoying especially because it was supposed to be a present for a friend and I would never buy something like that.
Let me know if there is a chance to have it replaced or what.
Thanks and regards
Alberto Romagnoli
7 de abril de 2022
Resposta da Our Icons
Hi Alberto, thank you for your feedback! Sorry to hear that you are not satisfied with our services. Please check your e-mail so that we can help you with new undamaged prints!
Stellar Customer Service
I have purchased many of these and love the look. My last purchase had an issue with damaged prints and the team quickly addressed it and sent me replacements. Great customer service and products.
31 de março de 2022
Resposta da Our Icons
Hi Tom, I am sorry to hear that, please see your mail. We will like to help you with new and quality prints.
Resposta da Our Icons
Thanks!
I was really disappointed to see that…
I was really disappointed to see that the third print (messi 500) , the one for free in an order of 3 prints, was printed on a different paper. On that release it's really cheaper, the colours are not brilliant as the other two prints and it results wrinkled 'cause of the type of paper. If had known about the difference I would have paid it the full price, giving up the gift. The other two (the last shot and the king of clay are marvellous). That's a pity for me and my wall..
28 de março de 2022
Resposta da Our Icons
Hi Paolo, we are sorry to hear that. This is not supposed to be that way, please check your mail and we will find a way to fix this problem.
Resposta da Our Icons
Hi Johnboy, thank you very much for the review!
I got the 3-piece set of Jordan's shot…
I got the 3-piece set of Jordan's shot in Utah. Design looks awesome and everyone comments on it. However, the paper felt a little flimsy. I was expecting some thing more significant like a heavier paper stock. You can't notice it when it's in the frame although sits a little wavy inside, but otherwise looks great. The edge was dinged up on the cardboard envelope upon deliver and unfortunately, it dinged prints as well. Was definitely the mail carrier's fault but customer service responded right away and fixed the problem.
14 de março de 2022
Resposta da Our Icons
Hi Frankie, thank you for this review! We will have a look on which print partner it was because we like to deliver quality paper at every place.
Loved it!
I just love the idea behind Our Icon: simple and effective.
I have bought "The Block" bundle 30x40 without frame.
It was for a friend but I will buy one for me soon :)
Quality of the print 5/5
Shipment 5/5
shopping experience 4/5
14 de março de 2022
Resposta da Our Icons
Hi Simone, thank you very much for the positive review!
never got my order even
never got my order even though they informed me they sent it again in the right address (did not expect to anyway)
hope you can explain in the future what not delivered items go to in the end
14 de março de 2022
Resposta da Our Icons
Hi Dimitrios, I am really sorry to hear this! We have sent the prints again to your place with the correct address. Please see your email.
Bucks fans
Ordered the Valley Oop for my husband and he loves it. As described, well packaged and quick shipping to US.
13 de março de 2022
Resposta da Our Icons
Thank you very much and good to hear that your husband was happy with the gift!
Resposta da Our Icons
Thank you for the review Bruno!
Great product & great fulfillment
13 de março de 2022
Resposta da Our Icons
Hi Julian, thank you very much for the positive review!
Resposta da Our Icons
Meritxell, Thanks for the review. Good too hear that it was a good present!
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