Unfortunately my parents’ home burnt down last year. But with Branch Insurance’s help, they’ve been able to navigate through these trying times, and will be moving into their rebuilt home over the nex... Ver mais
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Leia as opiniões dos outros
Suzzie was the best insurance agent I've ever dealt with ever. She was very informative, extremely patient and kind. She made sure all the information needed was transparent. I became ill during the... Ver mais
This company’s handling of premium refunds is a absolute disgrace. After I canceled my policy, they flat-out refused to automatically return my prorated premium, forcing me to manually chase down my o... Ver mais
A empresa respondeu
Branch auto claim processing is very fast, prompt and transparent. Both the adjustor and the Total loss team has been very reachable both via calls and text and closed the whole thing in 2 weeks (majo... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Easy-to-buy home and auto coverage, returning insurance to its original intent: being a force for communal good.
Informações de contacto
20 E. Broad St., Ste. 1200, 43215, Columbus, Estados Unidos da América
- 8334272624
- info@ourbranch.com
- ourbranch.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
This was and extra ordinary agent who Devon Bronk…
This was and extra ordinary agent who was very polite and informed who went the max to help us setting us up with our new home insurance. Thank you for for an agent who was very patient and very helpful.
Amber Taylor from Total Protection made…
Amber Taylor from Total Protection made this easy! So thankful for her introduction to Branch Insurance!!
Did exactly what I needed
Did exactly what I needed. Thanks.
Suzie Gilham
Suzie Gilham has made the initial part of the claim very calming. Structure firea are not fun. She was very professionaland personal at the same time. She needs a raise. Dont find many
people like this anymore. Thank Suz!
Tiffany is a true professional.
Tiffany was able to calm me down. I was super stressed about our basement flooding. She helped me understand what I needed to do to process my claim. She answered all of my questions and got back to me quickly.
Tiffany is a true professional.
Fantastic experience I am super happy!
She was perfect at such a tough time time in…
She was perfect at such a tough time in our lives and gave us a lot of information. My Sean and works the best play It. I think she could have done even for her own family.
I called Rocket Mortgage this morning…
I called Rocket Mortgage this morning and they suggested that Branch might be a better option for me insurance wise. I got Kelly Hickman on the line and she was an absolute rock star to work with!! She got way better rates for me and it was SO easy!! I will definitely recommend Branch to other in Montana.
Heard my concerns and provided a good…
Heard my concerns and provided a good solution.
very knowledgeable and easy to work with
HORRIBLE EXPERIENCE!!!!
HORRIBLE EXPERIENCE!!!!! Nothing but issues since I’ve had this insurance. Third time I’ve had a “lapse” in coverage due to them back dating documents even when I have documented proof of coverage. They definitely lost a customer for life. I’ve switched to Progressive and it’s been a blessing since. It’s cheaper, more professional, and just over all easier to navigate. Branch deserves a 0 star rating in my books!

Resposta da Branch Insurance
VERY FAST SERVICE!!!!!!
Customer service was excellent
Customer service was excellent. The process was quick, easy and convenient. No worries or frustration. All my questions were answered clearly and concise. It truly was a No hassle process. I am very happy and pleased. Thank you, sincerely.
Great service
Great service, friendly customer service and discounts from previous insurance

Resposta da Branch Insurance
Devon was so helpful and made our decision to switch so easy
Devon was so helpful and made our transition so easy. Great company service representative.
I actually talked to a real person with…
I actually talked to a real person with a wonderful demeanor who was here in the US and who I could understand. Great experience and follow-through. Super asset to your company.
Saving money is important first and…
Saving money is important first and foremost, I only hope that the coverage is as good as the company I left for ,,(Branch) my agent from Matic , Mo assures me it is
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