ourdeal Opiniões 

1833
•
TrustScore: 5 em 5

4,8

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

3 years after buying my MacBook I had a problem logging into it. I emailed support at Ourdeal late on a Saturday evening. I’d received an email before 8 AM when I checked my emails on Monday morning.... Ver mais

Classificada 5 em 5 estrelas

My MacBook pro recently decided it didn't want to power up. I tried everything, to no avail ! Luckily I took out the extended warranty, so decided to contact Our Deal, where I bought it from. They... Ver mais

Classificada 4 em 5 estrelas

Suite de mon avis défavorable précédent, ourdeal a finalement accepté de faire un geste commercial suite à ma situation. je les en remercie. Il faut saluer ces gestes qui restent pourtant non oblig... Ver mais

Classificada 5 em 5 estrelas

Fantastic savings. Fast delivery. Indistinguishable from new. And extra memory added to bundle.. what's not to like? Just be careful to ensure the mains lead is a snug fit...we had endless blackouts... Ver mais

Informações sobre a empresa

  1. Loja de Informática
  2. também em
  3. Loja de computadores usados

Escrito pela empresa

Renewed Apple Products, Like New, at Unbeatable Prices! At Ourdeal, we are proud to be industry leaders in refurbishing Apple products, offering premium, renewed devices in like-new condition at prices that make top-tier tech accessible. Our expert team meticulously restores each MacBook, iMac, and other Apple products to ensure they perform just like new—giving you unbeatable quality at a fraction of the cost. Every purchase supports our dedication to sustainability, as choosing refurbished helps reduce e-waste. Join thousands of satisfied customers who trust Ourdeal for their Apple products. Experience exceptional quality and performance with every device, and be part of a positive change.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(1833)

17 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

A great admin team, good products.

Easy to buy from and a great admin team. Emails and calls are answered quickly and efficiently. I had to return an item (my fault) and they made the process really easy. I will definitely buy from this business again and will thoroughly recommend them.

31 de janeiro de 2024
Opinião espontânea
Classificada 3 em 5 estrelas

Not such a good experience

At the beginning, everything was very good, from the guidance to what imac to purchase to the customer service after installation, although not able to discuss issues over the phone, which was disappointing. Also, after just 4 weeks I had to return the mac as it completely crashed 😕. I have received a refund and although I may have been unlucky, I would probably not choose a refurbished mac in future.

4 de fevereiro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Shocking after Sales Service.

On researching organisations for the purchase of a MacBook I found the reviews on OurDeal very positive and encouraging.Subsequently I purchased a MacBook with a one year warranty.

Six months into this purchase my MacBook developed a problem with the pixels on the screen. Having read the reviews on OurDeals after care service I confidently returned my MacBook fully expecting a repair under their warranty service. How wrong could I be!!!! OurDeal accursed me of causing accidental damage by dropping my Laptop which caused the issue with the screen fault. When challenging OurDeal on this issue I was categorically informed that I had caused the damage by dropping the Laptop, and as this was considered accidental damage on my part by OurDeal repair of the machine would not covered under the warranty.
Total fabrication on the part of OurDeal this Laptop had not been dropped which was evidenced by no damage shown on the case of the Laptop. This clearly is a case of a Company trying to get out of their obligations under warranty. Yes very good purchase arrangements may be made with OurDeal.You anticipate there may be issues in purchasing second hand equipment. However under their terms and conditions one may be confident that OurDeal will handle with respect claims under warranty. However my experience is anything but. Please be wary of OurDeals after sales service. Unfortunately I have experienced a totally inconsiderate and unsympathetic stance. From my experience please be very wary of this Organisation. They may offer very good purchase deals but their after sales service is bluntly disgusting.

25 de janeiro de 2024
Opinião espontânea
logótipo da ourdeal

Resposta da ourdeal

Dear valued customer, thank you for reaching out and extremely sorry about this. Humble apologies. The warehouse has found that its an accidental damage. We've explained the issues in the mac and the reason for the issues via email. The warehouse has tried their very best to repair it even though its an accidental damage but they cant repair it as the screen is black from one side and you've informed that as well.

Classificada 5 em 5 estrelas

Another satisfied customer!

Another satisfied customer!
A great company to deal with. All the staff were extremely helpful and gave a lot of necessary post-delivery support for a Mac eejit like myself. The machine arrived promptly. Online assistance helping me to set it up was first class. I recommend OurDeal for quality, price, service and values. I will definitely use them again for future Apple purchases.

21 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great company

Great company, very genuine. I needed an imac for more detailed design work, but not being a super computer buff was puzzled about a few things and couldn't have had better advice and help when I got puzzled again - I think the team needed plentiful cups of coffee after all my questions! As new mac, having to get a 'proper' keyboard and mouse for it was a bit unexpected, but understandable in retrospect. All good, recommended.

10 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic savings

Fantastic savings. Fast delivery. Indistinguishable from new. And extra memory added to bundle.. what's not to like? Just be careful to ensure the mains lead is a snug fit...we had endless blackouts every time headphones or usb were inserted, which put a wobble on an insecure mains connector.

12 de dezembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

I was blown away by the incredible…

I was blown away by the incredible deals available, and it was easy to find the perfect product, my son is delighted with the iMac that I purchased, we were really pleased with the great service, easy checkout and super fast delivery, I would definitely buy from ourdeal.co.uk again!

4 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

A great take for money purchase

Having used my Apple 21.5"since 2013 I have been looking to purchase a more updated desktop but, being retired, the cost of a new model was outside my budget.
I researched the possibility of purchasing a re-conditioned computer and came across the OurDeal web site.
My research concluded that a 27" Ventura iMac, for less that £1k, was the right purchase for me. OutDeal recommended the specific model and arranged delivery within three days of my order.
OurDeal willingly offered comprehensive advice on any issues that I had in installing my new purchase.
I am really satisfied and thank Ourdeal for the help given todate.
I really do love working on the 27" model with the benefit of current software, speed of response and the superb display.
I am a very satisfied customer.

18 de dezembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic Service

Product arrived in excellent condition. Very fast delivery over the New Year period. Pre-purchase communications were dealt with immediately by Romman and Andrew. Safe and secure purchase. Will definately use OurDeal again.

3 de janeiro de 2024
Opinião espontânea

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