ourdeal Opiniões 

1832
•
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

3 years after buying my MacBook I had a problem logging into it. I emailed support at Ourdeal late on a Saturday evening. I’d received an email before 8 AM when I checked my emails on Monday morning.... Ver mais

Classificada 5 em 5 estrelas

My MacBook pro recently decided it didn't want to power up. I tried everything, to no avail ! Luckily I took out the extended warranty, so decided to contact Our Deal, where I bought it from. They... Ver mais

Classificada 4 em 5 estrelas

Suite de mon avis défavorable précédent, ourdeal a finalement accepté de faire un geste commercial suite à ma situation. je les en remercie. Il faut saluer ces gestes qui restent pourtant non oblig... Ver mais

Classificada 5 em 5 estrelas

Fantastic savings. Fast delivery. Indistinguishable from new. And extra memory added to bundle.. what's not to like? Just be careful to ensure the mains lead is a snug fit...we had endless blackouts... Ver mais

Informações sobre a empresa

  1. Loja de Informática
  2. também em
  3. Loja de computadores usados

Escrito pela empresa

Renewed Apple Products, Like New, at Unbeatable Prices! At Ourdeal, we are proud to be industry leaders in refurbishing Apple products, offering premium, renewed devices in like-new condition at prices that make top-tier tech accessible. Our expert team meticulously restores each MacBook, iMac, and other Apple products to ensure they perform just like new—giving you unbeatable quality at a fraction of the cost. Every purchase supports our dedication to sustainability, as choosing refurbished helps reduce e-waste. Join thousands of satisfied customers who trust Ourdeal for their Apple products. Experience exceptional quality and performance with every device, and be part of a positive change.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(1832)

16 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Excellent customer service

Excellent customer service! Andrew was incredibly helpful, professional and attentive throughout the entire process. Everything was handled smoothly, and I truly appreciate his patience and support. Highly recommended! 5 stars!

15 de outubro de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Excellent MacBook overall, but check the keyboard layout

I purchased the 15-inch MacBook Air M3 with 16GB RAM and 512GB storage, and, overall, I'm very pleased with it.
The MacBook arrived in excellent cosmetic condition and performs exactly as expected. The battery health was also very good for a refurbished machine, and after carrying out a number of checks and Apple diagnostics, everything appears to be working properly. For the specification and price, I'm very happy with the laptop itself.
The only disappointment was that the listing stated UK QWERTY, and I specifically confirmed with the sales team before ordering that it would have a UK English keyboard. The MacBook supplied actually has a US physical keyboard. Customer service responded quickly and acknowledged that a US-layout device had inadvertently been supplied. I've been able to set macOS to British input, so it is perfectly usable, although of course this doesn't change the physical key layout.
I decided to keep the MacBook because the condition and overall quality of the particular machine I received are excellent.
Based on the laptop itself, I'm very happy with my purchase. I would just recommend that anyone for whom a UK physical keyboard is important confirm the actual keyboard layout of the individual machine before it is dispatched.

22 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

My MacBook pro powered down

My MacBook pro recently decided it didn't want to power up. I tried everything, to no avail !
Luckily I took out the extended warranty, so decided to contact Our Deal, where I bought it from.
They were superb.
I followed their suggestions....and hay presto, it powered up.
Massive Thank you, especially Andrew. Job well done 👍

4 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

3 years after buying my MacBook I had a…

3 years after buying my MacBook I had a problem logging into it. I emailed support at Ourdeal late on a Saturday evening. I’d received an email before 8 AM when I checked my emails on Monday morning. Andrew at Ourdeal gave me some suggestions and I was logged back in no time - amazing service thanks Andrew !

29 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I bought an iMac from OurDeal back in…

I bought an iMac from OurDeal back in 2023. My daughter and granddaughter have used it relentlessly ever since. However, they never did any admin and needed to set up a new account. They couldn’t find the original instructions for the admin account. I sent an email and within 30 minutes or so I had a response with all of information needed. Superb service.

17 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

On line tech support

First time I’ve used this company. I must say after speaking with tech guru Jordan on line about my recent MacBook Pro I was blown away. I’m not very tech savvy but this guy was amazing. Can’t wait to get my new laptop top. Thanks again Jordan. Their trade mark is “ We are a friendly team always happy to help”

25 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

The staff couldn't have been more helpful.

Andrew and Luke handled the sale, and couldn't have been more helpful. When there was a hiccup over my postcode (not their fault, I get this sometimes), they were brilliant about what to do. Kept me informed along the way. The laptop arrived super fast. Well packed and secure. The condition of it is excellent. Just plug-in and go!

29 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great Deal.

The deal is exceptional. This is the second one I have
purchased this year. Both came quickly and were in first class condition. Delighted.

1 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Returning customer - MacBook Pro purchase

I am a retuning customer after previously buying a MacBook AIR for my daughter for college and University. This purchase was for a MacBook Pro. I received fantastic advice from Andrew and Jordan who did not simply direct me to the most expensive model but have genuine advice based on my needs for my son also attending college but with more technical needs and reminding me that if it simply wasn’t what he needed it could be returned within 30 days as well as the 12 month guarantee. The MacBook arrived quickly and in amazing condition and looked like it was new. It is a fantastic laptop. I Would highly recommend purchasing from Our deal.

16 de setembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

“Ordeal” is the worst company I have ever…

This is the worst company I have ever dealt with. Are they actually a scam company!!?? Do not buy, I am absolutely disgusted with the equipment, service and communication from this company. I was desperate for a computer so I could teach disabled people online for my not for profit. This entire “ordeal”has had a profound impact on myself and my students. I am still without a working Mac after sending it to Holland, then the uk. It must be a scam. I paid for a 2 year guarantee as I could not afford the risk and this was the biggest waste of my money, time and energy.

17 de setembro de 2025
Opinião espontânea
logótipo da ourdeal

Resposta da ourdeal

Dear Ms Santana, thank you for reaching out and sorry to hear about this. Our records and courier tracking show that the item was successfully delivered on 22nd August 2025, and we have also continued to assist with your subsequent repair requests. While we're disappointed that you remain unhappy with the outcome, we appreciate the opportunity to have supported you throughout.

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