ourdeal Opiniões 

1832
•
TrustScore: 5 em 5

4,8

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

3 years after buying my MacBook I had a problem logging into it. I emailed support at Ourdeal late on a Saturday evening. I’d received an email before 8 AM when I checked my emails on Monday morning.... Ver mais

Classificada 5 em 5 estrelas

My MacBook pro recently decided it didn't want to power up. I tried everything, to no avail ! Luckily I took out the extended warranty, so decided to contact Our Deal, where I bought it from. They... Ver mais

Classificada 4 em 5 estrelas

Suite de mon avis défavorable précédent, ourdeal a finalement accepté de faire un geste commercial suite à ma situation. je les en remercie. Il faut saluer ces gestes qui restent pourtant non oblig... Ver mais

Classificada 5 em 5 estrelas

Fantastic savings. Fast delivery. Indistinguishable from new. And extra memory added to bundle.. what's not to like? Just be careful to ensure the mains lead is a snug fit...we had endless blackouts... Ver mais

Informações sobre a empresa

  1. Loja de Informática
  2. também em
  3. Loja de computadores usados

Escrito pela empresa

Renewed Apple Products, Like New, at Unbeatable Prices! At Ourdeal, we are proud to be industry leaders in refurbishing Apple products, offering premium, renewed devices in like-new condition at prices that make top-tier tech accessible. Our expert team meticulously restores each MacBook, iMac, and other Apple products to ensure they perform just like new—giving you unbeatable quality at a fraction of the cost. Every purchase supports our dedication to sustainability, as choosing refurbished helps reduce e-waste. Join thousands of satisfied customers who trust Ourdeal for their Apple products. Experience exceptional quality and performance with every device, and be part of a positive change.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(1832)

16 opiniões nos últimos 12 meses

Escreva uma opinião
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Classificada 5 em 5 estrelas

Customer Service

So, the products arrived next day, boom
But, the keyboard would not tether, an email was responded to in 5 mins, all sorted.
They could not do enough to help

14 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Repeat purchase from Ourdeal

Bought a MacBook Air from Ourdeal in 2021 for our granddaughter studies. We needed a bit of technical help initially, the support was excellent and the unit is still going strong. It’s our grandson’s turn now and we wouldn’t go past Ourdeal. We have bought a MacBook Pro this time, it arrived as described and looks great. But importantly, we have the confidence that they are there with help and advice if/when needed. Thank you Ourdeal!

1 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Good service…

Thought the Mac book pro was reasonable prices. Great service and good quick delivery. Small issue of test account on the laptop. But swift emails to resolved the issue in no time.

16 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Very helpful good service

Very helpful good service , all questions answered quickly , had to return first purchase as I brought the wrong one, no issues in returning or refunding. Second purchase now installed and operational
Thankyou

13 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Brilliant

Easy to use website. Speedy delivery and great updates on order. Computer arrived and is perfect.

22 de julho de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Be warned!

After many emails, (and two months later) my iMac was returned today. Selotaped together, with a new mouse and keyboard (which I had not sent back). After my last email, stating I would never drop a £1400 computer, perhaps it was the delivery company, I was told ‘you would look into it’.

My husband had a delivery from the same delivery company last week where the box was damaged and the item didn’t work. The company, Ninja, sent a replacement item the next day.

I am absolutely astonished that I have been blamed for this. As previously mentioned, there were people in my house at that time we heard the ‘crash’, which was the screen falling off and landing on my desk.

If anyone has any problems with Ourdeal in the future, I wish you luck. The emails are written in very poor English, most making absolutely no sense at all. No point in paying for a warranty, as I’m sure they will just blame you for any issues.

Worst company I have ever had the displeasure of dealing with.

30 de julho de 2024
Opinião espontânea
logótipo da ourdeal

Resposta da ourdeal

Dear valued customer, thank you for reaching out and extremely sorry about this. Humble apologies. We have checked the device and the screen did not come out by itself. We do know how the screen will look if it comes out by itself and we will not blame our customers/turn our backs on our customers (unlike some other sellers). The team is checking this for you to see if theres any possibilities of reduction in repair cost. They will get back to you via email ASAP.

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