Sales rep reached out to ask if I had any questions about what I had put in my cart. I did! They take PayPal, which means I don’t need to risk entering my card numbers on an unfamiliar website. I wo... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Sales rep reached out to ask if I had any questions about what I had put in my cart. I did! They take PayPal, which means I don’t need to risk entering my card numbers on an unfamiliar website. I wo... Ver mais
A empresa respondeu
While I have not received our order yet the experience has been great thus far. After placing my order online I was contacted by Holly. She just wanted to be sure that I ordered the correct cus... Ver mais
After several days looking for help to replace 2 sling back patio chairs, we were not able to find help replacing the fabric for new slings. Outdoor Furniture Plus came to the rescue! Not only will... Ver mais
Your company emailed and called to be sure I was aware that the sling I ordered would only fit Woodard Brand furniture and I wasn’t sure it was Woodard. I asked for refund and it was issued within an... Ver mais
Knoxville, TN, Estados Unidos da América
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Your company emailed and called to be sure I was aware that the sling I ordered would only fit Woodard Brand furniture and I wasn’t sure it was Woodard. I asked for refund and it was issued within an hour. They could have sent sling and let it be my loss but they didn’t do that! I’m very impressed with their honesty!
Very professional and know their product. Courteous and explained the purchase in detail. Very fortunate to have as a employee.
Thankful for the personal help Holly provided, checking materials, and measurements.
I had already picked out the swing and wanted to ask some questions before ordering. All my questions were answered. The next steps were explained and I was delighted to find that one was shipped today.
Website was easy to use and pictures detailed everything nicely! Product descriptions and sizing was easy to follow. Check out the videos detailing how the products are built; it really helps you appreciate that it’s built in the USA!
It been a month since I received an email that my order had been approved. Since I have gotten no notice about my order.

Resposta da Outdoor Furniture Plus
While I have not received our order yet the experience has been great thus far.
After placing my order online I was contacted by Holly. She just wanted to be sure that I ordered the correct cushions for our Berlin Gardens pieces.
Her inquiry helped find a mistake in my order helping to avoid self inflicted frustration later.
I very much appreciated Holly’s proactive approach.
John was a great customer service representative
An exceptional experience all around. Ordering, payment and today, delivery.
Very pleased and will definitely check Outdoor Furniture Plus for ANY future purchases!
My call with John was wonderful. John was very accommodating with excellent customer service. Wish everyone was as attentive and professional. Thank you, John!
We just received the white cedar glider just before noon today. The 2 boxes had everything we need to put it together and all was in perfect condition. We’ve decided to stain/waterproof everything before we put it together since it’ll be easier on our backs to do a thorough job. We look forward to getting a lot of use out of this for years to come. We’ll add a picture once all is completed.
Came back to our interview and there is no link to add a picture. Toobad because it is so beautiful!
So far, so good. Haven’t received our riviera slings yet but look forward to that. Have watched the YouTube video which I think will help alot.
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.