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OverBoard Opiniões 

185
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I bought a small backpack for general use while on holiday. I admit I wasn't sure if the backpack I bought would work for me but am delighted to say I really love it. Never had a bucket type before bu... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The waterproof bum bag is just what I needed, for a short coastal holiday, on my own. I can swim without worrying, in a touristy village. I'll also use it to wear under loose shirts on dry land at m... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Website easy to navigate. Plenty of useful information about the product. The two waterproof backpacks arrived promptly and the design and quality are excellent. I returned one as in the end, one was... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Emailed Overboard to get a spare bungee strap replacement for rucksack as unable to find on website. Return email within a couple of hours, offered a free new bungee strap and only had to pay postage,... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de malas e malas de viagem
  2. Desportos de aventura
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Sobre OverBoard

Escrito pela empresa


Serious waterproof protection. Proven performance.

OverBoard creates rugged waterproof backpacks, dry bags, bags and tech cases built for watersports, travelling, commuting and the toughest outdoor adventures. Fully waterproof. Built to last. Trusted for 20+ years. #keepitdry

Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

185 opiniões

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4,6

Todas as opiniões

(185)

159 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Bag held together only by glue that came apart after second use.

Bought the pro-light backpack, used it once in boating in the UK and then put it in storage. Second time came to use it a few years later, while walking with it on my back, the back completely opened up, dropping all my gear including my expensive camera. Lucky I was not in the water when this happened. The glue/adhesive had completely come apart. The backapck is still in great condition other than the seam failure. Strangely nothing else was holding the bag together other than the glue, which seems like a very poor design. Would 100% avoid if you value your gear.

25 de maio de 2024
Opinião espontânea
logótipo da OverBoard

Resposta da OverBoard

Good afternoon - our backpacks are not glued together, but have high frequency welded seams. If you haven't already, please contact our support team to see if we can help further with this issue - support@overboard.com. Thanks

Classificada 1 em 5 estrelas

A 17 litre pannier bag..

A 17 litre pannier bag..
The design of the clasps are not great, meaning one worked itself loose and fell off somewhere.
I contacted overboard hoping to buy a replacement clasp.
I received a reply telling me they do not have spares but would give me a 35% discount on a new bag ! That is around £36 for a 50p piece of plastic and a screw. Are you serious?
I will find another pannier bag company ( Altura probably) who have spare parts and therefore care for the environment. An Outrageous waste of the earths resources Overboard!

12 de novembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

2 litre waist pack - rubbish

I used my 2 litre waist pack, that I bought a few months ago, in really heavy rain today. Put my phone, car key fob, small led head light and electronic weigh scales in (fishing trip). When I was finished, I had to pour the water out. So not keeping my valuables dry but actually submerging them in a "water proof" bag.

7 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Recently bought a deck bag and a soft…

Recently bought a deck bag and a soft cooler bag. Really good value. The bottle opener on the cooler bag was missing so I messaged them and within 2 days it was delivered. Exceptional customer service ! Great kit. Will use again.

23 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great backpack

I was quite shocked to see the bad rating overboard has on trustpilot, I have the 20L classic overboard backpack and it is great. I have had it for a few years now and I use it for practically everything.

It is great for travelling. I have taken it all over. We did a sandbank walk with it in which we ended up with water up until our chest. Our very expensive camera was inside and not a drop of water touched it. We have taken it on safaris where everything has ended up covered in dust except whatever was inside the backpack. It is also really useful when you go to a beach or a lake or something like this. I used to always worry about leaving my belongings out of the water in case someone stole them, which stressed me out quite a bit. With the overboard we just bring the backpack with us to the water and let it float next to us knowing that our stuff is not going to get ruined. So far I have taken it to hot springs, the sea, lakes... and it has been perfect.
It's also a good size to take on a short European trip with Ryanair or Easyjet. Not standard size but you can really make it fit in their size requirements.

It is also great for commuting. If you carry a laptop with you it is really convenient not having to worry about putting a cover on the backpack when it starts raining. It fits everything I need for the day (lunch, laptop, notebook, jumper, etch) but without being a bulky backpack.

Basically a really good backpack for a very reasonable price. I would also say it is pretty durable since I have abused it quite a lot for the last few years and it is still as new. I would totally recommend.

The only negative is that it does not have compartments inside so it does make finding stuff on it a bit annoying sometimes. Other than that it's perfect.

1 de agosto de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

I Bought a bag from them

I Bought a bag from them, was waiting a number of days before I chased to see where it was, once I contacted them they told me it was to heavy to send (aye right!) As I lived on the Isle of Lewis.

Poor company.

11 de julho de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Very poor quality product despite the…

Very poor quality product despite the compelling claims
I have had a bag for 4.5 years but have only used it as a back pack when travelling on an aircraft, I have used it a handful of times and the seams are coming undone. The bag has had very light use with nothing more than a book and sunglasses as its contents, its been nowhere near water. Warranty is not worth having, even though I purchased this direct as I did not fill out a form there is nothing that can be done. Honestly a £10 bag from Sports direct would still be going. Please do not waste any money on this product. I have given them an opportunity to offer support but it's not forthcoming.

10 de julho de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Quality has dropped massively, so stay away!!

I've used Overboard Waterproof bags since 2016 and my 40l Original bag is still going strong.

Decided to get the 20l pro bag which has only lasted 8 month. Contacted Overboard regards warrenty and they say it is not due to the quality but my fault. I can tell you that this is rubbish. I can only imagine they have changed production somehow and quality has dropped massively. So that's the end of me getting Over boards bags. Good luck to you! You gonna need it. Compromise quality and it doesn't take long before you're history.

1 de julho de 2024
Opinião espontânea
Classificada 2 em 5 estrelas

OK bags but not long-lasting and the…

OK bags but not long-lasting and the warranty is pretty hopeless.
An outdoor, waterproof bag that has a five year warranty which excludes exposure to seawater and UV light.
After less than two years mine was badly faded and a zip had fallen apart.
It wasn't my first overboard bag but it will be my last.

1 de abril de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Not worth the money

Not worth the money, 2years and its worn out so your 5 yrs warrenty is 1/5, better of with ortlieb drybags will never buy overboard again and cant say verry little good abouth the brand/warrenty/afthersale service

14 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Purchased a 20 litre waterproof…

Purchased a 20 litre waterproof backpack in 2021 and recently noticed some degrading near the top of the bag. Contacted Overboard and received a swift response and resolution. Luke from their customer service team was outstanding.

31 de julho de 2023
Opinião espontânea
Classificada 3 em 5 estrelas

Good bag except for shoulder straps

60l Pro sport overboard bag. The bag is great except if you want to use it as a ruck sack in which case the straps are way too long. I bought the medium size bag and apparently they only have one size across the three sizes of duffle bags. With the 60l dag fully shortened the bag hangs very low on your back making it uncomfortable to use. I've tired a knot in it to shorten but it looks terrible. Having messaged customer support I guess I'll have to sort this myself. My advice would be buy the cheaper bag without the useless shoulderstraps

9 de novembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Overboard phone case

My boyfriend purchased an OverBoard phone pouch a few months back for when he goes paddleboarding - unfortunately a few weeks back his case un-clipped from the paddleboard (completely his fault as he fell off the board and scrambled back on!)
We thought seeing as we were quite far out at sea we would never see the phone again. However, today it was found buried in the sand a few miles from where it was lost and still in the case! Phone was completely intact and still works! Fully recommend this phone case and cannot believe we got it back weeks after it had been lost at sea and is fully working!

16 de setembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing!

Amazing!! I ordered the 35 litre bag which is absolutely brilliant. I wanted one with backpack straps as I suffer with back pain from cross body holdalls.
So hard wearing and perfect for work and trips away. Cannot recommend enough! I’ve had so many compliments on it, I’m even going to buy a friend one for their birthday.

8 de fevereiro de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Ordered a medium case

Ordered a medium case, but they sent me a small. It is listed as 5.7" x 3.7", so I tried to use it instead of returning it.

The case that arrived was nominally that size if you measured it flat, but I could not fit my passport nor my phone past the mouth of the case. My passport is 5.2" x 3.2", my phone is 5.6" x 2.8" so the case could not close. Basically, 3.7" x 5.7" is not correct for all practical purposes.

I sent them several emails with no response. Their website states that they must provide you a returns number, but if they never reply to you, that can't happen.

Terrible customer service. I will never make the mistake of buying from them again.

14 de outubro de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Absolutly unreliable

Absolutly unreliable, I order a pannier from them (overboardcanada, order #470419), however it wasn't what I've expected it to be, tried to contact them through email and phone, after sending them 7 emails and 2 voice mails about returning, absolute zero reply after almost 1 month. If you want to get ignored by a company regarding your problems, then this is it! Absolutly rediculous.

18 de abril de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Discount codes and free delivery tricks

Beware that Over-board entice customers with free delivery over £50 and discount codes. but if your discount code takes your payment one penny below £50 you will be stung with a delivery charge that is not obvious until the very final payment page.

Very odd behaviour and not easy to detect. If some products are very slightly reduced in price then the discount will not apply nor will that lack of discount be apparent in your basket or checkout. All you see is your total discount with no illustration of which product has or hasn't received the discount. Very complex but very beneficial to Over-Board. Thankfully i spotted this before i hit 'pay'

The dry bags are not waterproof either, they are only capable of temporary submersion so you are as well with any similar drybag on Amazon.

3 de agosto de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Very professional service...excellent product

Just wanted to say how professional this company were with dealing with a faulty product. I purchased 2 waterproof phone covers, and unfortunately one was had a manufacturing fault. I emailed Overboard and recieved an email reply within 2 hours, and a brand new product within 48 hrs, without question exceptional service. Thank you. The product itself is also excellent...check them out for all waterproof products!

19 de julho de 2019
Opinião espontânea

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