My experience with Oyster VPN has been positive. Connecting to servers is fast and smooth, and I haven't encountered any significant issues while using it. The speeds are impressive—a particularly imp... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
My experience with Oyster VPN has been positive. Connecting to servers is fast and smooth, and I haven't encountered any significant issues while using it. The speeds are impressive—a particularly imp... Ver mais
A empresa respondeu
I cannot connect to Optus Sport using their VPN despite them advertising this. They also have only one Australian server available when I connect despite alluding to there being more than one in the... Ver mais
Occasionally, it works but servers that will connect are very temperamental and what works one day won't connect the next. The built in update feature never works and neither does the android client... Ver mais
A empresa respondeu
Decent VPN service for the price but it needs to cover more locations internationally and add servers in the LATAM region. I'm running it via openvpn on my PC and on my brother's rooted Android for a... Ver mais
A empresa respondeu
Explore and digitize with OysterVPN to acquire ultimate internet privacy! We dominate the industry with providing advanced AES 256-bit military-grade encryption. In addition, there is strict no logs policy, 24/7 customer support, unlimited data, and a humanized privacy protection toolkit to link you via a secure tunnel. Connect your devices with OysterVPN to unlock digital security that you have never had before.
Dublin, Irlanda
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 28% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
My experience with Oyster VPN has been positive. Connecting to servers is fast and smooth, and I haven't encountered any significant issues while using it. The speeds are impressive—a particularly important factor for streaming shows and downloading files. The service's overall reliability and security have made it a valuable tool for my online activities. I have peace of mind knowing my data is protected, and I really appreciate the convenience it offers. I highly recommend it to everyone; plus, they provide kind, friendly customer support—and, most importantly, immediate resolutions whenever needed.

Resposta da OysterVPN
When I bought this VPN, they had an Italian server working. Fast forward, it's been months since the Italian server is down; every now and then it comes back up online for a day or two and then down again for months on end.
When the server works, it works well and I can stream on Prime Video, Raiplay, etc. but that's a very rare occurrence in the last year. So for me reliability is a big issue with this company.

Resposta da OysterVPN
Occasionally, it works but servers that will connect are very temperamental and what works one day won't connect the next. The built in update feature never works and neither does the android client
Cheap VPN sure but not very cheerful

Resposta da OysterVPN
Beyond rubbish, bought.from wowcher, worked for a few days and now never works.AVOID.
I've been scammed. I bought a lifetime subscription but it only lasted a month or so and I am still alive. Support ignores emails so it's reasonable to assume this is a scam.
I have taken out lifetime contact with Oyster.
It has to be the worst vpn on the market.
I have had nothing but trouble on my phone, pc and tv.
It drops out refuses to load and stops many of my apps working, unable to connect to many sites on PC.
Dispite contacting support the bbc iPlayer will not work with this VPN, there is still only one UK server available, and support said that the problem would be fixed in 24 hours,that was over a week ago. I don't know why oyster are seeking verification for this review all they have to do is try to use BBC iPlayer from there only one server. Originally I contacted oyster on 22nd December about problem with the UK servers, today after a long delay they have fixed the issue. I shall be monitoring the situation going forward and because it is now working I am changing from a one star to a three star rating. Have not used the vpn for a while but it's once again not working properly, if this persists I will have to downgrade my review to one star.

Resposta da OysterVPN
Bought the VPN, within a week it stopped working for days
Cancelled my subscription and requested a refund as per the 30 days bur they refused
After a period of time I experienced a problem connecting to the VPN. I found the chat box service frustrating and decided to email technical support. The written reply was comprehensive and resolved the problem.

Resposta da OysterVPN
Had some problems with connection to their servers after upgrading to macos26 (Tahoe). (Before that, everything worked fine). I mailed to their support and first I received an answering-mail back with some help. That did not solve my problem. Then Jason, a technician with Oyster, helped me (AnyDesk) and now everything works fine again.
This is a great service!
Good job, OysterVPN! Thanks!

Resposta da OysterVPN
Bought a subscription and have had issues nearly every week since.
Their site was timing out on logins for a few days. Now all of their servers are down.
Very unreliable. Headache and unreliability is not worth the few bucks saved.
Seemingly no customer support as well. Have not received a response from their support chat, support email, or from Instagram.
Support client parfait et très réactif, à l'ecoute des clients

Resposta da OysterVPN
Voy a contar mi experiencia real con esta VPN. Me atrajo su publicidad con una suscripción de por vida por menos de 60$. Vi que tenía una opción de 1 mes por 5,99$ y decidí probarla con intención de, si me convencía, contratar después la opción de por vida. La contratacion a través de PayPal fue sencilla, e inmediatamente pude usar el producto durante, aproximadamente, 2 horas. Era sábado por la mañana. Cuando dejó de funcionar probé de todo, reiniciar móvil, desinstalar App... En su web publicitan asistencia 24/7 así que, a las 13:21 horas del 13 de septiembre, escribo un correo a su servicio de asistencia, pero no tengo respuesta; mando otros 5 correos más reclamando su ayuda, el último el lunes día 15 a las 16:22 horas. No hay respuesta... Y la VPN sigue sin funcionar... Así que busco ahora el contacto de atención al cliente, no el de asistencia, y les escribo a las 16:32 horas explicando lo sucedido. Me contestan a las 18:22, me dicen que mi suscripción mensual les aparecía como cancelada, pero que no me preocupe porque la han reactivado y todo estaba arreglado. Así que voy tan alegre a la App e intento conectar la Vpn, nada, se queda pensando indefinidamente y no conecta, lo mismo que ocurría antes. Esto ya me da muy mala espina... Si voy a tener que estar así con ellos esto va a ser una locura. A las 21 horas les escribo para decirles que todo sigue igual y que deseo desistir de la compra con devolución del dinero pagado. Su publicidad en la web, en inglés, dice textualmente esto:
60 day money-back guarantee. Try it out for 2 months to make sure it's right for you!
Ellos me contestan con evasivas, me piden autorización para entrar en mi tráfico para estudiar más a fondo mi caso. Lo pienso y no veo que gano con que entren en mi tráfico, es un ataque frontal a mi privacidad, el motivo por el que contrato una VPN. Así que les digo que no autorizo y les vuelvo a insistir en que desisto de la compra, de modo que quiero mi dinero de vuelta tal como prometen en su publicidad. Pero no hay manera, me dicen que antes les tengo que autorizar a examinar mi cuenta y que, solo en el caso de que sea un problema técnico de ellos, podrían ver la devolución del dinero... No me lo puedo creer, lo que anuncian es un engaño, se lo recuerdo de nuevo y me vuelven a insistir en que autorice a sus desarrolladores a examinar mi cuenta con propósito de diagnóstico. Que pesados y que impertinente!!! Que no, que mis datos son míos, y sus problemas técnicos me importan un pimiento. Les reitero mi decisión y les reclamo la devolución... A día de hoy todo sigue igual... No recomiendo a nadie que contraté este producto, es malo con ganas y no cumplen con sus propios compromisos, ni tienen soporte 24/7 ni devuelven tu dinero si no estás satisfecho. Yo a esto lo llamo estafa. He perdido 5,99$, lo doy por hecho, pero espero que no roben a ninguna persona más que pretenda contratar su VPN de buena fé o atraído por sus promesas publicitarias, sencillamente son mentira y, lo más importante, el producto es basura.
Gracias por leerme!!!
I recently learned a difficult and frustrating lesson about choosing online services. Like many people, I was drawn in by the low price of a particular provider, purchasing their service for what seemed like a great deal. The old saying "you get what you pay for" has never felt more true.
From the start, the service was absolutely unusable. It simply didn’t work on any of my devices, regardless of the settings I tried to change by following their unhelpful and generic FAQ. The most frustrating part was the customer support. I contacted them twice, and their responses were not only useless but also failed to solve the core problem. What’s worse, when I tried to exercise my right to a refund, they outright refused. This is a business that not only provides a non-functional product but also has zero accountability or integrity.
Completely fed up, I decided to switch to a more reputable provider. The difference in service was night and day. It was fast, reliable, and just worked. I haven’t had a single issue with connectivity or performance. The support was also a breath of fresh air—true professional service, a far cry from the unhelpful, generic responses I had received before.
If you’re in the market for a service like this, save yourself the headache and money. Don’t fall for the low-price trap of unreliable providers. Invest in a reputable and trustworthy one instead.
As a VPN novice I initially hit connectivity issues when trying to connect my Iphone 16e. I was continually getting 'cannot connect' messages on the phone app that required me to have discussions with support team. As a non technical person this was frustrating but the team obviously understood the issues as to my surprise when I tried the app a few hours later everything was working as I expected. Well done OysterVPN.
Now a happy customer keen to use the streaming capability on holiday in France.

Resposta da OysterVPN
claims 24/7 support but there is no single way to contact support in the website, not even an email to contact. how am I suppose to get support? their support page only has FAQ and no way to contact for technical issues!
I used a lot of other VPN providers, but OysterVPN is the best of the best by price/quality. Really powerful service!

Resposta da OysterVPN
As a frequent traveler, Oyster VPN is my go-to tool for staying connected. It allows me to bypass geo-blocks on hotel Wi-Fi and stay updated with content from home. I love how many server locations they offer — it’s incredibly easy to switch and find the fastest one.

Resposta da OysterVPN
I bought a Lifetime package of Oyster VPN I found this app so smooth, and connecting to the desired location was very easy. They have all types of apps, and the most amazing thing is the cooperative support that will help you in every aspect of VPN. I recommend Oyster VPN, it is worth buying.

Resposta da OysterVPN
I was able to try the VPN service for few weeks. Customer service is good

Resposta da OysterVPN
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