Pedro, the owner of Ozroofracks was a fantastic help when there was a software error with bunnings marketplace. He was on top of organising a return delivery and refund and I can't praise his responsi... Ver mais
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Leia as opiniões dos outros
I couldn't be happier with the service from Ozroofracks. The roof rack fitted to my high-roof Toyota Hiace is excellent quality, looks great, and is exactly what I needed. The installation was profe... Ver mais
A empresa respondeu
Pedro is simply fantastic. Ordering from the United States is challenging, but Pedro stood ready to help me figure out how to get the parts I needed shipped. I have a whole roof of his brackets lini... Ver mais
A empresa respondeu
Second time dealing with Pedro and both times he has been pretty much instantly available to provide advice re his products. Quick delivery and excellent products for my Japanese imported Toyota hiac... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
High roof rack legs and complete gutter-mount accessories designed specifically for vans and buses with factory rain gutters. Perfect for JDM high-roof vans like Toyota Hi-Ace and Coaster, Mitsubishi Rosa, Hino Liesse and european models like Mercedes-Benz Sprinter and Ford Transit. Our roof rack legs provide a strong, versatile mounting solution specially when it comes to solar panels, but also making it easy to fit most racks, trays, baskets, and platform systems available on the market - giving you maximum flexibility for adventure, travel and work. A one-time solution adapted to your high roof. 📦🌏🤯 We ship daily, we ship worldwide. Order now at www.ozroofracks.com.au Also available on Etsy, Bunnings and eBay.
Informações de contacto
73 Cadonia Rd, 2259, Tuggerawong , Austrália
- 0290029092
- info@ozroofracks.com.au
- ozroofracks.com.au
4,8
Excelente
201 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 66% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great service still exists
Great customer service and prompt reply to all questions and queries. Great quality product. No complaints!
9 de outubro de 2024
Opinião espontânea
Resposta da Ozroofracks
Truely appreciate your time to write a review. As a start-up really makes the difference helping potential customers on their purchase decision when they find us.
Very easy to deal with and exceptional…
Very easy to deal with and exceptional customer service.
22 de setembro de 2024
Resposta da Ozroofracks
Truely appreciate your time to write a review. As a start-up really makes the difference helping potential customers on their purchase decision when they find us.
Great shipping times
Great shipping times, and very easy experience with ordering the right parts.
25 de setembro de 2024
Resposta da Ozroofracks
Truely appreciate your time to write a review. As a start-up really makes the difference helping potential customers on their purchase decision when they find us.
A Great Customer Experience.
Pedro the owner & designer of Ozroofracks gives fantastic customer service & is justifiably proud of his product. The product is excellent quality & we were assisted with friendly, prompt advice during fitting when we had questions.
29 de agosto de 2024
Resposta da Ozroofracks
Truely appreciate your time to write a review. As a start-up really makes the difference helping potential customers on their purchase decision when they find us.
Best roofracks in the market
Best roofracks in the market. The owner took his time to explain me everything that I needed to know and the different types that were available.
The material of the racks are solid with good looking, easy to install and with many other features that can be added to them.
Thanks again ozroofracks!
9 de setembro de 2024
Opinião espontânea
Resposta da Ozroofracks
Truely appreciate your time to write a review. As a start-up really makes the difference helping potential customers on their purchase decision when they find us.
Resposta da Ozroofracks
Truely appreciate your time to write a review. As a start-up really makes the difference helping potential customers on their purchase decision when they find us.
Fast service and fantastic product
Fast service and fantastic product. Fits the van perfectly.
6 de setembro de 2024
Resposta da Ozroofracks
Truely appreciate your time to write a review Kyle!
This company is doing everything well
This company is doing everything well. Pedro is tops! Extremely knowledgable,curtious and prompt. Always returns phone calls. Highly recommend this company.
12 de setembro de 2024
Resposta da Ozroofracks
Truely appreciate your time to write a review Helen. As a start-up really makes the difference helping potential customers on their purchase decision when they find us.
Resposta da Ozroofracks
Truely appreciate your time to write a review. As a start-up really makes the difference helping potential customers on their purchase decision when they find us.
Service very good arrived in very good…
Service very good arrived in very good time. Had problems with lock nuts not fitting cap screws supplied. Also had to modify mounting brackets by cutting of top of brackets to fit my awning and make the top hole in brackets into a slot to match the mounting bolts on awning. Probably best if bracket was left blank and drilled own holes to suit awning. and just a straight mounting bracket without the angle section on the top which I had to remove because of wide of awning metal mounting backing
11 de setembro de 2024
Resposta da Ozroofracks
So sorry to hear you didn't know how to fit your awning with the brackets. All the information about the product is available on the website, including a PDF diagram to check if the bracket and awning you're installing will be compatible. By modifying the bracket you incur not just in warranty problems, but you can affect the design and potentially create a structural problem. The design satisfied a variety of purposes, my suggestion instead of leaving a unfair review would be contact with me cause I could probably help with the installation.
Amazing brackets for my Toyota Coaster
I purchased 10 roof rack brackets for my Toyota Coaster, and so happy, brackets are perfect. A brilliant company to purchase from, prompt, professional, very helpful, great products, with super fast postage. Highest recommendation
24 de julho de 2024
Resposta da Ozroofracks
Truely appreciate your time to write a review Liz. As a start-up really makes the difference helping potential customers on their purchase decision when they find us.
Really Great
Found Pedro great to deal with passionate about his products. Very knowledgeable and a pleasure to deal with. Will be fitting them tommorow. Roof Racks look great, sturdy and great quality. And just what I needed
Very happy
20 de junho de 2024
Opinião espontânea
Resposta da Ozroofracks
Thanks Glen, I really appreciate you're taking the time to share your experience, by rating the Company you're helping me to introduce myself to potential customers!
Good product and fast delivery
Very fast delivery and easy to put on our van. Very happy with the racks
1 de junho de 2024
Resposta da Ozroofracks
Thanks Marnie, I really appreciate you're taking the time to share your experience with potential customers ;)
Quality product, fantastic service.
Really happy with our brackets and roof bars for our Hiace Van. As soon as I opened the box I could see that the brackets were exceptional quality. Pedro was very helpful. If you want good quality products I would highly recommend Ozroofracks.
14 de maio de 2024
Resposta da Ozroofracks
Thanks Helen. Appreciate you took time to write a review, really makes a difference as startup.
Great quality product and very speedy…
Great quality product and very speedy communication A+
4 de abril de 2024
Resposta da Ozroofracks
Always my pleasure Will! Great to come along people like you on this adventure and such a coincidence after knowing I felt in love with the Grand Cabin G because it's yours the model I use to see around the area!
Resposta da Ozroofracks
Appreciate you took the time to write a review :) thanks!
Resposta da Ozroofracks
Truly appreciate you taking the time to write a review and support my idea with your purchase, regards
Great service + great product!
4 de março de 2024
Resposta da Ozroofracks
Truly appreciate you taking the time to write a review and support my idea with your purchase, I'm awaiting your reply to check if I can provide a custom solution to your case. Thanks so much.
Very happy with the service
Very happy with the service, looking forward to receiving my racks & installing them..
21 de fevereiro de 2024
Resposta da Ozroofracks
Truly appreciate you taking the time to write a review and support my idea with your purchase, regards
The website is designed to assist you…
The website is designed to assist you in what you need and the ordering was also simple and I was amazed how fast their product was delivered to me.
Thanks
11 de fevereiro de 2024
Resposta da Ozroofracks
Truly appreciate you taking the time to write a review and support my idea with your purchase Dave, cheers
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