Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Ordering was easy, pricing was great. Delivery did take a while, but that was only because it had to go through Aramex and Aramex Regional. The cats absolutely love their treats!!

Classificada 5 em 5 estrelas

First time using petroom and I’ll be back. easy ordering , prompt delivery . Product was exactly as described .

Classificada 5 em 5 estrelas

Purchased a Michu litter tray which was at the cheapest price I could find and it arrived in under a week. Very happy with the service and communication and great product. Will definitely shop with Pa... Ver mais

Classificada 1 em 5 estrelas

I’m giving a 1 star review because with my first purchase, after submitting my email address, I went to use the WELCOME10 discount code to my order, however an automated message came up saying it wa... Ver mais

Informações sobre a empresa

  1. Loja de artigos para animais de estimação
  2. Loja de animais de estimação

Escrito pela empresa

We are a Melbourne-based pet supply retailer, offering online shopping and Melbourne southeast local pickup services. Our main product range includes various cat supplies, such as cat litter, litter boxes, treats, cat trees, cat furniture, dog supplies and more. We carry well-known brands like Michu, Petshy, Pawpuff, Makesure, with plans to introduce even more brands to our website in the future. Our mission is to provide pet owners with high-quality yet affordable products for their pets. You are welcome to enjoy $10 off on your first order at www.petroom.com.au!


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

22 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Ordering was easy

Ordering was easy, pricing was great. Delivery did take a while, but that was only because it had to go through Aramex and Aramex Regional.
The cats absolutely love their treats!!

21 de janeiro de 2026
Classificada 3 em 5 estrelas

Freeze-Dried Cat Grass

I thought that they were pieces to give to my cat but once it arrivered alot of it was like powder crushed up not what I was looking forward to be getting don't think I would bother to buy again

14 de dezembro de 2025
Classificada 4 em 5 estrelas

First time customer

First time customer. I bought a range of yak milk chews for my dogs. Good prices so I bought a few, especially to offset the postage cost. My dogs absolutely love these and the ones I bought were a good size for smaller dogs. Others I have bought from other pet product companies have been very large, impossible to cut in half (I have even resorted to trying to saw one in half!!), so finding smaller options was a good find for me.

As an aside, some stores offer a discount for signing up for ongoing marketing, although there was a brief pop up window or message flash across the screen, and I entered my email address, no code was sent through for me to use with this first order. It would have been a nice touch to have received this, particularly as there are now almost a flood of pet product companies online now, and many do offer this. I know because I have bought from more than 20 different online pet product companies! If I had of been able to find the same products at comparable prices elsewhere, and with a discount coupon, they were cheaper, I would have gone with that option rather than PetRoom.

In these tough times, every cent counts for me as a customer.

7 de outubro de 2025
Classificada 1 em 5 estrelas

I’m giving a 1 star review because with…

I’m giving a 1 star review because with my first purchase, after submitting my email address, I went to use the WELCOME10 discount code to my order, however an automated message came up saying it wasn’t valid for my order. So I called PetRoom to enquire why I couldn’t use it, and was told that the discount of 10% only applied to the first order over $100. However, this is not stated anywhere on their website that I can find and certainly should be made clear to potential customers.

For this reason, I give a 1 star. Don’t give false promises to customers in your advertising! I’m very annoyed by this duplicity.

7 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great product and service

Purchased a Michu litter tray which was at the cheapest price I could find and it arrived in under a week. Very happy with the service and communication and great product. Will definitely shop with Packmores again

13 de setembro de 2024

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais