Ordered a Hirostar racket and realised afterwards I’d picked the wrong model. Emailed them, got a helpful reply quickly, and they sent a return label straight away — no hassle, no argument. The replac... Ver mais
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Ordered a Hirostar racket and realised afterwards I’d picked the wrong model. Emailed them, got a helpful reply quickly, and they sent a return label straight away — no hassle, no argument. The replac... Ver mais
A empresa respondeu
I would absolutely recommend Padel Racket. I was looking for a new racket and found out about this shop. All the information in the website (racket tree and stuff) made my choice easier and allowed m... Ver mais
A empresa respondeu
Had some issues with delivery which were no fault of padel racket Australia - their service team helped with this and went above and beyond to ensure my order was received. Great customer service... Ver mais
A empresa respondeu
Absolutely amazing service from Padel Racket, especially Rafa and Borja. Everything was perfect from start to finish. The safety strap on my racket arrived damaged, and they only needed 3 days t... Ver mais
A empresa respondeu
Padel Racket is an Australian padel specialist store offering padel rackets, shoes, bags, balls and accessories from leading brands including Adidas, Bullpadel, Babolat, Nox, Wilson, Hirostar and more. Founded in 2022, our goal is to make it easier for players in Australia and New Zealand to find the right padel gear with honest product advice, local stock, fast shipping and real support from people who understand the sport. We are not a generic marketplace. We focus only on padel, which means we can help players choose equipment based on their level, playing style, needs and budget. Whether you are buying your first racket, upgrading to a more advanced model or looking for shoes, bags, balls or accessories, we aim to make the process clear and reliable. Padel Racket is also the official Hirostar distributor in Australia and New Zealand, helping bring one of Europe’s specialist padel brands closer to local players, clubs and coaches. Our Trustpilot reviews help new customers buy with more confidence and help us keep improving the service we offer to the Australian padel community.
h1/46 - 62 Maddox St, 2015, Alexandria, Austrália
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great rackets, great service and great people. Helped me out massively with a problem that was in no way their fault (issue with the grip!) such nice people and great prices too. Far better than the pro shops!!
Easy way to order, good price, perfect racket for my needs. Shipping within a week to Singapore.
Mel and Andrea were really helpful and that is greatly appreciated! Thank you team!
Had some issues with delivery which were no fault of padel racket Australia - their service team helped with this and went above and beyond to ensure my order was received.
Great customer service and speed.

Resposta da Padel Racket Australia
Loved my padel racket purchase! Speedy delivery and customer service team responds to queries fast! Would purchase again :)

Resposta da Padel Racket Australia
I would absolutely recommend Padel Racket.
I was looking for a new racket and found out about this shop. All the information in the website (racket tree and stuff) made my choice easier and allowed me to get the exact padel racket i was looking for. I chose the Bullpadel Vertex 05 by Juan Tello and the quality is stunning aswell as the shipping, which only took 2 days. 10/10 experience and I will buy all my rackets from Padel Racket from now on!

Resposta da Padel Racket Australia
Very happy with the service from Padel Racket. Bought my 2nd racket after using the first for more than a year. Excellent communication and fast shipping. Racket was really well packed too and arrived in pristine condition.

Resposta da Padel Racket Australia
Ordered a Hirostar racket and realised afterwards I’d picked the wrong model. Emailed them, got a helpful reply quickly, and they sent a return label straight away — no hassle, no argument. The replacement was shipped as soon as my return was on its way and arrived before my trip, which is exactly what I needed. Communication was clear at every step and they were completely fair about it. Would happily buy from them again

Resposta da Padel Racket Australia
Great customer service from the team. I had a few questions about the racket that I want to buy. They came back to me within an hour, and I bought the racket the same day. It then arrived the following day. I've used it a number of times since, very much enjoying the racket and having a great experience. I'll definitely buy from here again.

Resposta da Padel Racket Australia
⭐️⭐️⭐️⭐️⭐️ Second Babolat purchase and it’s perfect. Fast shipping and top quality!

Resposta da Padel Racket Australia
This is my third purchase with Padel Racket and it did not disappoint! After visiting many different websites researching what padel racquet to get, comparing price, delivery and products I once again chose Padel Racket. They have great customer service and I’m very happy with my choice.
Thank you guys!

Resposta da Padel Racket Australia
Excellent service from Padel Racket! The delivery was very fast, and the communication was outstanding from start to finish. The team helped me choose the right racket and answered all my questions promptly. Great customer service and a smooth buying experience.
Highly recommended

Resposta da Padel Racket Australia
I had a really positive experience with Padel Racket. The website made it easy to compare different rackets and understand which option would suit my playing style.
I ordered the NOX AT10 12K by Agustín Tapia, and the whole process was straightforward. My order arrived on time, well packaged and in perfect condition.

Resposta da Padel Racket Australia
Have bought from them a couple of times, no issues at all and fast delivery. Product was as advertised and price was great. Highly recommend them!

Resposta da Padel Racket Australia
I recently was looking for a new racket and found Padel Racket, they had exactly what I was looking for in one of the hirostars the customer service was brilliant and would definitely recommend for anyone looking to buy a new racket!

Resposta da Padel Racket Australia
This is the second time I've bought from them for my boyfriend, and the experience has been fantastic. I got a racket the first time and a bag for the second. Shipping is super fast, arriving in just a few days, and everything comes perfectly wrapped and protected. Zero issues at all. I would definitely buy from them again!

Resposta da Padel Racket Australia
I recently purchased the Hirostar Alien Core off Padel Racket.
Amazing racket, quick postage and great customer service highly recommend.

Resposta da Padel Racket Australia
Absolutely amazing service from Padel Racket, especially Rafa and Borja. Everything was perfect from start to finish.
The safety strap on my racket arrived damaged, and they only needed 3 days to send me a brand new replacement. I honestly couldn’t be happier with the customer service and how quickly they solved the issue.
Thank you so much guys, really appreciated!

Resposta da Padel Racket Australia
They were on time and gave me a very smooth experience very happy. Thank you

Resposta da Padel Racket Australia
Honestly I'd avoid, and I regret not reading the reviews before ordering. I placed my order over a month ago and paid express delivery. I have not heard anything back from them regarding my order, even after emailing and messaging through the chat system on their website. Even still I get generic emails from the site. Really disappointing as I was excited to gift this padel racket and would rather receive the item instead of having to go through a whole other process. That being said, I have had to file a dispute with my bank and will hopefully have a result regardless.
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