ORDERED A TREE FERN ON THE 2ND MAY, WE KNEW IT'S JUST A FEW DAYS DELIVERLY, SO I DID CONTACT THE COMPANY, AS THERE SEEMED TO BE A DELAY. IT WAS AN ISSUE WITH MY POSTCODE, SO MY ORDER COULDN'T BE DE... Ver mais
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Leia as opiniões dos outros
Over 5 weeks for rely. Responded wants threat to pull money back, then it arrived damaged. Promised a 10% refund and 12 days later still wait.
I am delighted with my Olive Tree which was personally delivered in this awful heat. I believe I was the 31st customer of the day and he still had another delivery to do. He must be exhausted! Ver... Ver mais
Delivered to our rural location within week of ordering which was pleasantly unexpected considering some previous reviews. Great contact with delivery driver on day ( but could have done with some pri... Ver mais
Informações sobre a empresa
Escrito pela empresa
Palm & Olive is a UK-based specialist in premium garden trees, planters, and outdoor furniture. We offer a curated selection of Mediterranean and exotic plants—such as olive trees, palm trees, and Dicksonia ferns—sourced directly from trusted growers in Spain, Italy, and beyond. Our products are chosen not only for their beauty but for their ability to thrive in British gardens. We also supply handcrafted teak garden furniture and high-quality terracotta pots, bringing timeless elegance and natural charm to outdoor spaces. With expert customer service, nationwide delivery, and a passion for design, we help you create gardens that inspire. From city patios to country estates, there’s a right tree for every space.
Informações de contacto
40a Scorton Avenue, Ub6 8la, Greenford, Reino Unido
- 07481102135
- Info@palmandolive.co.uk
- palmandolive.co.uk
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 80% das suas opiniões negativas
Geralmente leva mais de um mês para responder
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Over 5 weeks for rely
Over 5 weeks for rely. Responded wants threat to pull money back, then it arrived damaged.
Promised a 10% refund and 12 days later still wait.
Lovely mature olive tree arrived well…
Lovely mature olive tree arrived well wrapped and delivery man was very helpful
Great tree and helpful delivery…
Great tree and helpful delivery driver.could help if informed of delivery time.
The fern tree is amazing
The fern tree is amazing, so lovely and healthy .. it has made a great impact to my garden
Lovely tree in great condition.
Lovely tree in great condition.
Delivery driver really helpful.
Would have been nice to have know when he was coming though.
Would certainly buy from you again .
Thanks.
Very fast delivery
Very fast delivery, very helpful staff and a great tree. Thank you again.
Tree we received a 45 litre olive tree…
Tree we received a 45 litre olive tree is amazing delivery was great and when I messaged for advise about care for the tree the response was immediate in fact iam so happy I have ordered another one 😀
Very good firm to deal with the trees…
Very good firm to deal with the trees are wonderful and I will buy some more later on in the year
This is the only place to buy trees…
This is the only place to buy trees from , excellent service from start to finish and the trees are amazing value , thankyou everyone at palm and olive you are top of the tree 🌳 😁😎
Really pleased we used this company for…
Really pleased we used this company for Olive tree !!! From ordering to delivery exceptional service
Great product and corrected issue with…
Great product and corrected issue with cusions. Great seller!
Absolutely recommend
I am delighted with my Olive Tree which was personally delivered in this awful heat. I believe I was the 31st customer of the day and he still had another delivery to do.
He must be exhausted!
Very very happy with the quality, value for money and the service.
ORDERED A TREE FERN ON THE 2ND MAY
ORDERED A TREE FERN ON THE 2ND MAY, WE KNEW IT'S JUST A FEW DAYS DELIVERLY, SO I DID CONTACT THE COMPANY, AS THERE SEEMED TO BE A DELAY. IT WAS AN ISSUE WITH MY POSTCODE, SO MY ORDER COULDN'T BE DELIVERED, SO AFTER SORTING THAT OUT, AHMAD SAID HE WOULD SEND ANOTHER TREE FERN OUT AFTER THE BANK HOLIDAY, WHICH WAS FINE WITH US.
THEN LAST EVENING (SAT 23RD MAY), DOOR BELL RANG, IT WAS AHMAD WITH OUR TREE FERN, AT 8PM, WE WERE MOST SURPRISED & PLEASE. NOW HOW GOOD IS THAT, COMING FROM LONDON TO US IN THE EVENING, WITH A GOOD SIZED TREE FERN, THE FOND'S ARE USUALLY CUT OFF FOR DELIVERIES, THIS ONE STILL HAD IT'S FONDS, WHICH MADE IT A GOOD SIZE INDEED.
SO FOR GOOD CUSTOMER SERVICE 10 OUT OF 10 BRILLIANT.
Delivery updates
Some delays with delivery, communication could be improved however, when raised addressed promptly. No issues what so ever with actual product, just delivery.
Wonderful Yucca Rosata delivered within…
Wonderful Yucca Rosata delivered within two days, larger than expected, in good health, hopefully it will flourish. Recommend Palm and Olive for their service and speed.
A gift for my son’s birthday couldn’t…
A gift for my son’s birthday couldn’t have been better. The delivery, the product and the info was exactly as stated.
Everyone was more than delighted.
I bought a teak banana bench on April…
I bought a teak banana bench on April 5th. No contact at all other than a receipt. I have not received the item. I emailed the company on April 18, no reply. I used their contact form on April 28. No response! I told them if I do not hear from them by May 5, I am entitled to a refund but would still like the bench to be delivered! They are nearly out of time, they must give a refund if not delivered in 30 days. As I have not had any contact so far, I suspect I will have to contact my bank to claw the money back. Nothing but hassle! Check the company out on Companies House, then use Google maps to find the address of the person running this outfit.

Resposta da Palm and Olive
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