pamo. design Opiniões 402

TrustScore: 3.5 em 5

3,7

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Leia as opiniões dos outros

Classificada 3 em 5 estrelas

Still waiting for the remainder of my shipment. It’s been over a month now. I’ve see the item come ‘back in stock’ multiple times, but every time I ask about my order they tell me they are wa... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

While the buying and shipping experience wasn't the best, the product is great! It was easy to install with clear directions, all parts received, and no damages. Not sure what happened to our orde... Ver mais

Classificada 5 em 5 estrelas

I ordered a number of different systems for work. Shipping was quick and the end results are amazing. We get compliments daily on how the room has transformed. I did have one issue with a bent piece (... Ver mais

Classificada 5 em 5 estrelas

Pamo makes closet systems that are simple, strong, and beautifully designed. The quality feels solid and the proportions are thoughtful. Everything looks intentional and streamlined, not bulky or over... Ver mais

Informações sobre a empresa

  1. Decoração e Design de Interiores
  2. Fabricante de móveis
  3. Loja de móveis

Escrito pela empresa

Industrial Design I urban Interior I unique& individual Our Industrial clothes rail for your home ✔️ clothes rails & industrial furniture in various sizes ✔️ Check it out -> www.pamo-design.com


Informações de contacto

3,7

Aceitável

TrustScore: 3.5 em 5

402 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 98% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas
logótipo da pamo. design

Resposta da pamo. design

Hello Chanté,

thank you for your feedback. The tracking information indicates that the items have been delivered a few hours ago. The email address connected to the order is different from the email address you used to contact us. Maybe there has been a mistake with the email address when you placed the order?! This might be the reason why you didn't receive any confirmation for your order.

We have send an email to you to solve this issue with you and we are looking forward to your response.

Best regards from the pamo. Team

Classificada 1 em 5 estrelas

Do not buy from Pamo! They have nothing to sell anyway!

I purchased a las 2 and when i opened the package realized it was a used and returned unit that had damage, missing parts and no instructions

18 de abril de 2025
logótipo da pamo. design

Resposta da pamo. design

Hello Anthony,

thank you very much for your feedback. We have already send an email to you to find a solution for this.

We would like to point out that this is not our standard and we are sincerely sorry that you received damaged items. This should not happen and we will do our best to find a good solution together with you.

We are looking forward to your response.

Best regards
Your pamo. Team

Classificada 1 em 5 estrelas

My order arrived with a damaged box and…

My order arrived with a damaged box and all the hardware and connectors are missing. There is no way for me to install.

14 de maio de 2025
logótipo da pamo. design

Resposta da pamo. design

Hello Bridget,

thank you for your feedback. We are really sorry that your order arrived incomplete. You already contacted us via email and we are happy to solve this with you.

Best regards
your pamo. Team

Classificada 1 em 5 estrelas

i’ve sent four emails for a refund

i’ve sent four emails for a refund. product didn’t even come with all the pieces that were shown in the product overview. anyway, i have sent four emails requesting a refund because it has a two week policy. I am yet to hear back from pamo.design.

6 de maio de 2025
logótipo da pamo. design

Resposta da pamo. design

Hi Billy,

thank you for your review. We have already replied to your mails and will be happy to help you receive the refund and return the items.

Best regards
your pamo. Team

Classificada 2 em 5 estrelas

Unfortunately the unit was not big…

Unfortunately the unit was not big enough for the space, I have been trying to get in contact with customer service but I still haven’t gotten a response

30 de abril de 2025
logótipo da pamo. design

Resposta da pamo. design

Hello Dy'shay,

thank you for your review. We have already send a response and also a return shipping label via Mail to you.

Please let us know if you need any further assistance.

Best regards
your pamo. Team

Classificada 2 em 5 estrelas

I want to love this company

I want to love this company. I bought a ceiling rack and my electrician told me it won’t work. Trying to get a quick response from Pamo is extremely difficult. Returns are not free. I think I should have ordered on Amazon just for peace of mind knowing I can make a change if needed without paying and waiting for communication. Asked for a return label a week ago, still waiting for it. :/

28 de abril de 2025
logótipo da pamo. design

Resposta da pamo. design

Hi Tiffany,

thank you very much for your review. We do our best to answer every inquiry as fast as possible. Due to a high volume of inquiries at the moment it might take a little longer than usually. We are really sorry for that.

Our return policies clearly state that the return shipping costs are paid by the customers. You find them at our online shop. Please let us know if you have any questions here.

Best regards
your pamo. Team

Classificada 1 em 5 estrelas

Sent wrong item and slow customer service

I was sent the wrong product and emailed customer service 10 days ago about trying to get the right product. The model I was sent is not only different than what I ordered, it does not include all the pieces so I can't even use it. I was excited to use this product but the customer service responsiveness is disappointing.

22 de abril de 2025
logótipo da pamo. design

Resposta da pamo. design

Hi Bianca,
thank you for your message. We try our best to answer every inquiry as soon as possible. We are really sorry that you received the wrong item. This should never happen and we will do our best to solve this issue with you.
Best regards
your pamo. Team

Classificada 4 em 5 estrelas

OVERALL GREAT RACK

OVERALL GREAT RACK, THE CROSS ROD COULD BE HIGHER UP TO ALLOW FOR JACKETS ON BOTTOM RACK, ALSO ANOTHER INCH OR SO OF SPACING BETWEEN RACKS WOULD ACCOMODATE SHIRTS BETTER.

24 de abril de 2025
Classificada 5 em 5 estrelas

Incredible product

Incredible product. So much better than other options on the market. The rack allows for stronger/ more storage than so many other “apartment friendly” storage racks. Being actually a useful product while allowing our home space to look inviting and comfortable makes this one of those purchases that I’ll be talking about for a long time

23 de abril de 2025
Classificada 1 em 5 estrelas

Always out of stock

Always out of stock. I reached out to support to inquire about stock times. Slow to respond. Incorrect information. Stuff is still out of stock weeks after expected restock. I was advertised this brand on insta and the ad worked. Too bad they don’t have what I want in stock to buy. That’s a waste of your ad money Pamo.

22 de abril de 2025
logótipo da pamo. design

Resposta da pamo. design

Hi Alex,

thank you for your review. We are sorry that you have to wait for the item you wish to buy and that there is a delay with the availability.

We do our nbest to have these items back in stock as soon as possible. Feel free to sign up for the notification to receive an email as soon as the items are back in stock again.

If you have any questions just let us know.

Best regards
the pamo. Team

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