Great service! The communication was clear and the customer service was great from oder to delivery. They even redirected my delivery to another country due to my travel plans. The Montecristi pan... Ver mais
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Leia as opiniões dos outros
Over the years just received my third hat! An excellent provision and a good service. Despite living a few thousand miles away, the hats' arrival through the post have always been timely and never... Ver mais
The real deal in Panama hats. I’ve bought 4 so far. Incredible selection and customization. Fair price. The best customer service I’ve ever gotten. From the moment you order, you get regular progres... Ver mais
The whole ordering experience was perfect, from the website to the continual and timely communication to the final product...everything was perfect. I customized mine with added crown height, and sooo... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Custom design your very own genuine Panama hat, or choose one from our inventory. We have 17+ years of excellent service.
Informações de contacto
Ambato, Estados Unidos da América
- 602-412-3520
- cust101@panamahatsdirect.com
- panamahatsdirect.com
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Very pleased, received many compliments
First hat wasn't the correct size but they were quite excellent in fixing the mistake. Have had the hat now for over a year and love it. I've received many complements on the hat while out and about as well.
They were great to work with!
They were great to work with! I have bought at least 5 hats from them!
Love the hat
Love the hat. Very comfortable and stylish. Very easy to deal with
A great experience
A great experience, will likely buy from them again.
A good use of photos to show your hat being made. Good communication with the customer too.
I like the communication and photos of the manufacture of my hat. It was entertaing to see the hat being made and the emails about shipment were helpful .
I still have not received my …
I still have not received my replacement hat. I ordered it in Oct. last year. They sent it to my former address. It has been forwarded to our new address which we will not see until October
Made selection easy
Made selection easy , size determination was accurate , and made prompt delivery. What more can you ask ?
Love the high quality and great fit
Love the high quality and great fit. I got a slightly wider brim and love it when being in the the sun. Will definitely order another hat from Panama Direct!!!
I would not buy another hat from this company
The first hat was a cuenco; that experience was good enough that I decided to upgrade to a better panama. The first one came though with the box badly smashed. USPS would not allow me to inspect, so I refused shipment. PHD then said I should have accepted delivery. In any case, many weeks later, they shipped me a replacement.
After several years and not excessive use, the crown of the good hat is cracking.

Resposta da Panama Hats Direct
The Customer Service was Without Glitches
The customer service was efficient and uneventful. I have purchased six or seven hats over the last few years from PanamaHatsDirect and I've had no issues with the delivery or the quality of the product. The hats were received as represented in the online photos and descriptions. I think it goes without saying that I must've been satisfied if I returned as many times as I did.
good service and products
I only bought hatbands but they look great, were reasonably priced, and arrived on time. I have no qualms about buying from them again.
The Real Deal! From the initial purchase experience …
From the initial purchase experience through to the delivery, the process couldn't have been smoother.
It exceeded my expectations, in that I was able to customize and understand all the choices and aspects of hat production that would impact my final selection.
Staff were in touch to update on delivery and overall, I'm very pleased with this hat. Very high quality and authentic. I've gotten many compliments!
Great selection of styles and grades
Great selection of styles and grades. Mr Casey, the owner, is very nice to work with and addressed my questions along the way personally. I definitely recommend it for other customers.
Worst value ever
Worst value ever. It started falling apart immediately. It cost me 135. I bought one in Ecuador a couple years later for 18.00. It's still in pretty good shape.

Resposta da Panama Hats Direct
Quality products and great service
Quality products and great service. They offer something you cannot get anywhere else.
A very reliable company
A very reliable company. Great workmanship and products.
Great product and great prices!
Great products at great prices! Probably one of the best deals on a great Montecristi panama hat that you'll find.
so far very good
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