Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Absolutely lovely quality clothings feels like you are wearing your skin, i would have preferred thicker materials on leggings as they are very thin but thats just my preference. Costumer service its... Ver mais

Classificada 5 em 5 estrelas

I bought several T-shirts and they did not disappoint. This is a luxurious-feeling product with refined details so I feel happy to pair them with smarter jackets as well as casual jeans. Because they... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Customer Service is brilliant when I ordered the wrong size & they very kindly asked me to send everything back & they replaced my order with correct size. Love the products they are selling, very com... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Really beautiful clothing. I have made a few orders now and have loved everything (I returned a couple of items were just not quite right for me - body too long for the bodysuits). The r... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de roupa
  2. Loja de moda feminina

Escrito pela empresa

You’ve never seen basics like this before.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

613 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 2 em 5 estrelas

Still waiting for my exchange - it’s been a month

Still waiting for my exchange pair of leggings and not heard a peep from the company. Posted the basic pair of leggings back in March & asked for a pair of the wrap front & I’m still waiting in April . . .

16 de abril de 2026
Opinião espontânea
logótipo da Not Basics

Resposta da Not Basics

Hello,

Thank you for flagging this to us - we are so sorry to hear this has been your experience with us and would love to get this sorted for you as soon as possible.

Please could you send an email to hello@notbasics.co.uk with your order number and we will look into this immediately for you.

Thank you for giving us the opportunity to make this right.

Speak soon,
The Not Basics team x

Classificada 5 em 5 estrelas

Absolutely lovely quality clothings…

Absolutely lovely quality clothings feels like you are wearing your skin, i would have preferred thicker materials on leggings as they are very thin but thats just my preference. Costumer service its simply WOOOOW i got a reply on WhatsApp during weekend at 1am, keep up the amazing work ill be coming back for more. I also got 2 bodysuit, thats the first time that i wear it all day and still feel so comfortable, thank you so much! Extremely happy with NB , the only disappointment is that white bodysuit it is see trough on me for some reasons.

16 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Such great service and products

The online store is so easy to navigate. My purchase came very quickly. I had to exchange an item. Again this was so easy seamless, fast and efficient. The quality of the product is second to none. I am so sold on this brand. Just about to purchase the leggings. Thank you

6 de abril de 2026
Opinião espontânea
logótipo da Not Basics

Resposta da Not Basics

Hi Sarah,

Thank you so much for leaving us a review - it always makes our day to read reviews like this!

We are so thrilled to hear you found our website easy to use and that you were able to get your perfect size with the exchange.

Thank you so much for your support and we hope you love your leggings!

All the best,
The Not Basics team x

Classificada 5 em 5 estrelas

Happy to recommend highly

Arrived very swiftly and securely in eco and minimal packaging - giving me immediate confidence that i wasnt wrong to have chosen their product on the basis of their instagram story- lets face it not all instagram purchases prove as genuine.

And the leggings and t shirts are exactly as described. Really nice quality cotton, really nice neckline finish and nice quality seam finishes everywhere; great fit and very comfortable. Not at all transparent, but not too heavy or thick either. And surprisingly flattering and supportive in all the right places despite not being in the stretchy shape-wear polyester material of other leggings. I was worried the leg length might not be long enough on me - 1'm 5 10 (179cm) as normally a standard length trouser or legging is too short but these are perfect. The crossover waistband is really comfy and nice and they stay in position and dont need endlessly 'hoiking' up as some leggings do. Even during a long workout they did not creep up, bag or slide down and it felt really nice to be in natural breathable material top and bottom! They've washed well too so far. And ive already been back to order several more leggings and t shirts (long and short sleeved) in other colours. Just wish they did a few more colours... perhaps a nice purply aubergine colour could be added to the range?? 🙏

The flared legging is not quite as flattering as i'd hoped. It's more of a cropped flare on my leg length (which is untypically long) and needed a bit of a tug on first wear to stretch from the knee to my preferred longer length for flares that would be more to my heel than just above shin length.

So as a longer than average legged person I probably won't get more of the flared design as they are less flattering on me than id hoped but they are still very comfortable and as i generally prefer things to be loose round my ankles and allow room for thick socks i'm still keeping them as they are practical, comfy and cotton even if not so flattering as their other leggings which were fantastic!

25 de março de 2026
logótipo da Not Basics

Resposta da Not Basics

Hi Miranda,

Thank you so much for leaving such a thorough and thoughtful review - we really appreciate you taking the time to share your experience!

We’re so pleased to hear everything arrived quickly and lived up to expectations. It's so great to hear you are happy with the wrap waist leggings 😊 and we love your suggestion of an aubergine shade - we’ll definitely pass that on to the product team.

Thank you as well for your honest thoughts on the flared leggings - its so useful to hear comments regarding sizing and fit!

We’re so grateful for your continued support - it means a lot that you’ve already come back for more pieces. If you ever have any questions or suggestions, we’re always here💛

All the best,
The Not Basics team x

Classificada 5 em 5 estrelas

Sooo comfortable and look lovely

Sooo comfortable and look lovely. Arrived very quickly. Will be ordering more for sure!

12 de abril de 2026
Opinião espontânea
logótipo da Not Basics

Resposta da Not Basics

Hi Imogen,

Thank you so much for leaving us a review - its so lovely to hear you are finding your Not Basics so comfortable!

We really appreciate your support!

All the best,
The Not Basics team x

Classificada 5 em 5 estrelas

Really beautiful clothing, great service.

Really beautiful clothing.

I have made a few orders now and have loved everything (I returned a couple of items were just not quite right for me - body too long for the bodysuits).

The return process was easy and fast and they offered a discount on future purchases if you take credit, which I dod as I knew I will shop there again and again.

The clothing is exactly as they describe, soft, luxurious, thick, perfectly shaped and washes well.

I ordered a square neck long sleeve top in white (can wear black bra under it and it doesn’t show at all). And the flared leggings. So comfy and flattering.

I am hoping they will branch out in a few more shapes of leggings, vests and more underwear. I can see myself with a full not basics wardrobe soon.

27 de março de 2026
Opinião espontânea
logótipo da Not Basics

Resposta da Not Basics

Hi Caroline,

Thank you so much for taking the time to leave us such a a thorough review - we are so pleased to hear you are happy with the service and the products 😊

Thank you also for the suggestions of more shaped in the leggings/vests/underwear - I have passed all of these over to he product team as we value any and all suggestions from our customers!

Please don't hesitate tot get in touch with hello@notbasics.co.uk with any more 💛

Thank you for your continued support,

All the best,
The Not Basics team x

Classificada 5 em 5 estrelas

Really nice thick and stretchy cotton…

Really nice thick and stretchy cotton tees. Just note they run a little smaller in sizing then high street. First exchange also went so smoothly (Sizing issue). Waiting on a second exchange for sizing.

11 de abril de 2025
Opinião espontânea
logótipo da Not Basics

Resposta da Not Basics

Hi Amber,

Thank you so much for taking the time to write us a review - we so pleased you found it easy to do your exchange and were able to find the perfect size!

Thank you also for your feedback with the sizing - its so useful to us and other customers!

We really appreciate your support 😊

All the best,
The Not Basics team x

Classificada 5 em 5 estrelas

Comfortable leggings with practical use

The fabric is so comfortable and I feel like I can wear it all day. I use the leggings for workouts primarily but I think they'd also be great for everyday and for travel. Also feels true to size and feels like great quality. My favourite is the foldover flared leggings!

27 de março de 2026
Opinião espontânea
logótipo da Not Basics

Resposta da Not Basics

Hi Deborah,

We really appreciate you taking the time to leave us a review 💌 - it makes our day to hear you are finding the leggings so comfortable.

As a small business, feedback like this means so much so thank you for your support!

All the best,
The Not Basics team x

Classificada 5 em 5 estrelas

Best basic t shirts

These are definitely my favourite basic t shirts I’ve bought. You can tell they’re good quality and they fit so nicely. I love the material and feel good wearing them.

11 de abril de 2026
Opinião espontânea
logótipo da Not Basics

Resposta da Not Basics

Hi Cat,

Thank you so much for taking the time to leave a review. We are so thrilled to hear you are loving your t-shirts 😊

We really appreciate your continued support!

All the best,
The Not Basics team x

Classificada 5 em 5 estrelas

T-shirts excellent quality

I bought several T-shirts and they did not disappoint. This is a luxurious-feeling product with refined details so I feel happy to pair them with smarter jackets as well as casual jeans. Because they are thick, there is nothing on show. Colours are terrific.

28 de março de 2026
Opinião espontânea
logótipo da Not Basics

Resposta da Not Basics

Hi Melissa,

Thank you so much for taking the time to leave us a review!

We are so pleased to hear how much you are loving your t-shirts and that you find you can dress them up and down - that is exactly what we aim for 😊.

We really appreciate your continued support.

All the best,
The Not basics team x

Classificada 5 em 5 estrelas

Lovely products

Lovely products, had wanted to try for a while and took advantage of sale. Soft well designed and stylish. Prompt delivery. Impressed!

9 de abril de 2026
Opinião espontânea
logótipo da Not Basics

Resposta da Not Basics

Hi Laura,

Thank you very much for taking the time to leave us a review - we're so happy to hear you were impressed with the delivery and the products!

We really appreciate your continued support 💛

All the best,
The Not Basics team x

Classificada 5 em 5 estrelas

Excellent

I have shopped repeatedly with Not Basics. The first time I ordered the wrong size by accident - they quickly sorted this before my order was dispatched, so I was happy I would receive good customer service in future when shopping again.

So far I have ordered 2 quarter zip fleeces and 3 T-shirts. Everything has been great quality. The T-shirts are double lined and lovely thick cotton so no bra needed. Perfect with everything from leggings to smart trousers. I wore the cornflower blue top to the gym and zero sweat visible as a result of the double lining too!

Sizing is true to size - I’m an 8-10 top and ordered a small which is perfect especially with the slightly stretchy material. Very comfortable and breathable.

26 de março de 2026
Opinião espontânea
logótipo da Not Basics

Resposta da Not Basics

Hi Victoria,

Thank you s much for taking the time to leave us such a thorough review 💌

We love hearing your feedback about the quality of the cotton and how our customer service team were able to get the correct size sent out to you

Your ongoing support means so much to our small business!

All the best,
The Not Basics team x

Classificada 5 em 5 estrelas

I’ve ordered from this company on a…

I’ve ordered from this company on a couple of occasions. Products have arrived promptly and I’ve been very happy with them . They are comfortable to wear and a good fit and I wear them for yoga and Pilates or just to lounge . Will definitely order again . I order a medium and I’m a size 12 .

1 de abril de 2026
Opinião espontânea
logótipo da Not Basics

Resposta da Not Basics

Hi Catherine,

Thank you so much for leaving us such a lovely review - its amazing to hear you are finding your Not Basics so comfortable!

We really appreciate your continued support 💛

All the best,
The Not Basics team x

Classificada 5 em 5 estrelas

Love 👍🏻

Purchased a few items from here on my first order. I have only tried them on, have not yet worn any of them so I can't comment on durability. However I was extremely happy when I opened my parcel & tried these items on. They felt gorgeous quality and looked so lovely on. One item I exchanged for another, no problems there. When I've messaged this brand on Instagram they reply quickly which is fab ☺️ Am excited to purchase from here again. Have recommended to friends already

18 de março de 2026
Opinião espontânea
logótipo da Not Basics

Resposta da Not Basics

Hello,

Thank you so much for leaving such a lovely review - it makes our day to hear you are happy with our service and you have been recommending us to friends - as a small business this really makes al the difference !

We look forward to your next order and really appreciate your continued support ☺️

All the best,
The Not Basics team x

Classificada 5 em 5 estrelas

Love their products and can't wait for…

Love their products and can't wait for more colours! Please restock the ribbed boat neck long sleeve and please also make it in more colours too!

25 de fevereiro de 2026
Opinião espontânea
logótipo da Not Basics

Resposta da Not Basics

Hi Areti,

Thank you very much writing us a review. We really appreciate you support and love hearing you are exited for new colours 😍

Unfortunately we do not have any plans for the ribbed boatneck to restock but we do have our new boat necks in our soft double lined fabric instead!

All the best,
The Not Basics team x

Classificada 5 em 5 estrelas

Lovely products

Customer Service is brilliant when I ordered the wrong size & they very kindly asked me to send everything back & they replaced my order with correct size. Love the products they are selling, very comfortable to wear, just wish the trousers came in different lengths, as have to take them up as being only 5 ft 2ins tall.

18 de março de 2026
Opinião espontânea
logótipo da Not Basics

Resposta da Not Basics

Hello,

Thank you so much for taking the time to leave us a review - we're so happy to heat our customer service helped get the correct size sent out to you and that your finding them so comfortable.

Thank you also for your comments about the trouser length - it is very helpful to our product team to hear any feedback, especially about sizing.

We really appreciate your continued support 💛

All the best,
The Not Basics team x

Classificada 5 em 5 estrelas

Amazing

Amazing. I have loads of the long sleeve square neck tops and they are amazing . Breathable , wash well and I don’t sweat in them

3 de março de 2026
Opinião espontânea
logótipo da Not Basics

Resposta da Not Basics

Hi Laura,

Thank you so much for taking the time to leave us a review - as a small business we really appreciate your support!

It's amazing to hear how much you are loving the square-neck tops - they are one of our favourites as well 😍

All the best,
The Not Basics team x

Classificada 5 em 5 estrelas

Kind to your skin & GORGEOUS!

High quality garments, and just a great brand through & through. LOVE my body suits! I have then in 3 colours. Sizing is great and I feel so comfortable and secy in them!

2 de abril de 2026
Opinião espontânea
logótipo da Not Basics

Resposta da Not Basics

Hi Grace,

Thank you so much for leaving us such a lovely review! It makes us so. happy to hear you are loving your bodysuits and how skin friendly they are 😆.

We really appreciate your continued support!

All the best,
The Not Basics team x

Classificada 5 em 5 estrelas

The item I bought is of fantastic…

The item I bought is of fantastic quality and arrived the next day!

25 de março de 2026
logótipo da Not Basics

Resposta da Not Basics

Hi Tamla,

Thank you so much for leaving us a review! It makes our day to hear you are happy with the quality of your Not Basics 😊.

Have a lovely day,
The Not Basics team x

Classificada 5 em 5 estrelas

The quality of the cotton is wonderful

The quality of the cotton is wonderful.
The process of ordering very straightforward and
swift delivery.

25 de março de 2026
logótipo da Not Basics

Resposta da Not Basics

Hi Sharon,

Thank you so much for taking the time to leave us a review.

We are thrilled to hear you are happy with the delivery and the quality of cotton! It is exactly what we aim to do 😊.

We really appreciate your continued support!

All the best,
The Not Basics team x

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais