Such a gorgeous brand. It’s really hard to good quality swimwear and even harder to find skirts/trousers to match. I’ve ordered a number of items this year but today’s arrival is SO beautiful! Fits pe... Ver mais
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Such a gorgeous brand. It’s really hard to good quality swimwear and even harder to find skirts/trousers to match. I’ve ordered a number of items this year but today’s arrival is SO beautiful! Fits pe... Ver mais
A empresa respondeu
Absolutely gorgeous summer and resort wear brand. To visit the Notting Hill boutique and have Valentine’s attentive and knowledgeable help is a true shopping treat. Accessories from all over the wo... Ver mais
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It was a rare shopping experience for me as Anthony (I hope I remember his name correctly) was the best sales assistant I have ever met and I’m nearly sixty! I browsed without interruption, tried on... Ver mais
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It was a disappointing purchase. The online photo of the dress showed the pattern matching on either side of the dress. What I received was not that elegantly made. I did complain and they explained t... Ver mais
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Escrito pela empresa
176b Westbourne Grove, W11 2RW, London, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
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Resposta da PAOLITA

Resposta da PAOLITA
Prompt delivery easy to use website and great choice. Thanks

Resposta da PAOLITA
I ordered bikinis and dresses with delivery to the EU, I returned a few pieces and had contact with customer service.
Everything was perfect!
First of all: The products were simply amazing. I had ordered bikinis for thousands of Euros from other brands before and sent everything back because they cut in even though I went one size up. Every single piece I ordered from Paolita fit and I did not size up. After one beach holiday they still look fabulous.
Delivery to EU went absolutely smooth. Everything was sent from Bulgaria. If needed, they will transfer the goods from UK to Bulgaria before sending to the customer so that there will not be issues with customs.
I also had to return a few things. I ordered more than my budget allowed because I did not expect all pieces to fit so well. I was really sad I could not keep everything. Return to Bulgaria and refund went quick and absolutely issue-free.
Lastly, I had contact with Paolita customer service as I was worried about the refund - in hindsight absolutely not needed. They replied same day or next day, a real person, no bot, and were super helpful. For another order they even found me a dress that was sold out online in one of their stores and made it available for me to purchase online.
The customer service experiences was one of the best I have ever had.

Resposta da PAOLITA
Beautiful pieces and the fitting is very nice. The only shortcome is UPS made me pay around £120.

Resposta da PAOLITA
It was a rare shopping experience for me as Anthony (I hope I remember his name correctly) was the best sales assistant I have ever met and I’m nearly sixty! I browsed without interruption, tried on a few pieces and Anthony decided that the buttons on my trousers I had tried on needed adjusting so took them all off and adjusted them for me! That is service!!
I’ll be returning.

Resposta da PAOLITA
High quality, very original prints and super stylish cuts. Very responsive and helpful team when i contacted them by email re sizing. Beautiful beautiful clothes!

Resposta da PAOLITA
Feel great after buying a new bathing suit and cover up!

Resposta da PAOLITA
I get my order today after almost 2 weeks. I pay a lot of shipping and you should send for this price with courier like UPS. But you send with normal post and it comes be greek post Elta. Also the packaging of the bikini should be in a bag for this price range and label. That's why I'm not satisfied and wouldn't order again.

Resposta da PAOLITA
First time I've used this service. It was a very good experience. The product is very high quality and the service was fast.
I'm very happy with my purchase.

Resposta da PAOLITA
First time I have ordered from Paolita. Service was good, delivery prompt. I thought £7 delivery charge within the UK from London to Fleetwood was a bit extreme for a dress.
Item ordered was a summer dress for holiday. Pretty pattern but I felt it was also overpriced (even in the sale) for what it was. The material felt fairly cheap and fairly flimsy, the quality was not what I expected. I would of definitely returned the dress if I didn’t need something for holiday. I doubt I would wear this back home in the Uk due to the quality was not what I had expected. Little bit disappointed probably could of bought something better on the high street. Although on a high note the pattern was lovely.

Resposta da PAOLITA
I love the Notting Hill shop, was looking for a gift for my girlfriend and staff were really helpful to find me the right gift

Resposta da PAOLITA
Friendly and quick customer service, and such a beautiful well crafters product. My wife was thrilled with this gift

Resposta da PAOLITA
Dresses arrived so crushed I couldn’t judge them. Kept 1 out of the 2

Resposta da PAOLITA
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