Placed two bedding orders and had multiple faults – two pillow cases (replaced), a fitted sheet with stitching coming apart, and a duvet cover where the zip failed after just over a year. I'd... Ver mais
A empresa respondeu
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Placed two bedding orders and had multiple faults – two pillow cases (replaced), a fitted sheet with stitching coming apart, and a duvet cover where the zip failed after just over a year. I'd... Ver mais
A empresa respondeu
After one night grey pillow case has permanent dark oily mark from my head. Can't leave it on display and customer services have since ignored my further communication after suggesting I wash them fir... Ver mais
I've been using this bedding for more than 2 years now and absolutely love it. I have two complete sets plus pillows and duvet, it's the most comfortable bedding to sleep on, so silky soft, better th... Ver mais
Easy to order, a lot cheaper than some other companies and wow so lovely to sleep on, I have a wool duvet and mattress topper which are just amazing but were being done an injustice by having a cotton... Ver mais
Paragon Bamboo is a young and innovative company with decades of experience behind it. The company was created and launched in 2018 to design and manufacture innovative, premium quality products from an organic, sustainable and renewable natural resource – products which, at the end of their useful life, can be composted, therefore our products are helping to reduce landfill. An exhaustive testing criterion on fabrics from across the globe resulted in a comprehensive range which currently includes 100% bamboo bed linen, duvets, mattress protectors, bamboo pillows with a 100% bamboo filling and bamboo towels. But our thirst for organic and recyclable innovation has not stopped, we continue to test and explore new concepts which will result in our range of bamboo products continuing to grow. We aim to meet the growing demand for recyclable and compostable fabrics. All of the bamboo we use in our fabrics is organically grown without the need for additional water and without the use of pesticides and fertilizers. All of the bamboo fabric used in making our products meets the OEKO-TEX Standard 100 product class, making our products suitable for infants as well as adults.
The Green Barn, The Cheese Yard, BA5 3EB, Wells, Reino Unido
Respondeu a 11% das suas opiniões negativas
Geralmente responde em 14 horas
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So soft and such lovely colours.
My son was having problems with cotton being itchy, so we thought we would try bamboo and he was delighted by the range of colours. We got samples first and now have a sheet and pair of pillowcases.
Disappointed that something comes in black but I was unable to find out what it is. Very high prices so I hope this stuff will wear well. So far, so soft and comfy. I like the satiny finish too.
Quick delivery. Good quality. Lovely thick elastic. Looks and feels good. Will be buying more.
We had this bamboo throw at a hotel that we recently stayed at. It was lovely, it was a hot night and my husband just had this on him. I looked at the label and found it was from Paragon and so went on line and ordered the same. I just wish it came in different colours as I would certainly purchase more! Lovely product.
I cannot give more than 2 stars because the pillowcases are out of stock, so I only got half of what I want. Sheet has been delivered, but I have put it in the cupboard, waiting for pillowcases to match!
I have guests coming, I will use my cotton bedding.

Resposta da Paragon Bamboo
I never write reviews but oh my god these sheets are on another level!! Every night I get into bed I have to say “these are so silky smooth” I love them so much. Never going back to cotton again!!! Also bought single sized for my daughter who hates blankets and being too hot and she is loving them too! Even keeping the sheets on top of her for once. Thank you :)

Resposta da Paragon Bamboo
Awful customer services ... I've bought 3 bed sets from this company, 2 for myself and 1 for my daughter so have spent well over £300 with them ... the 1st one, 15 months ago. The duvet cover start to show loose threads last week so I sent photos to the sales team ... he was obviously a relative of the 3 directors as they all have the same surname, he emailed me back saying it was past the 6 months guarantee term so he couldn't help. I wrote back pointing out that only this particular item out of 3 bed sets had loose threads so it was obvious that there was a manufacturing flaw. I'd followed the washing instructions rigidly and all the other items in the bedsets were fine. I also pointed out that regardless of the item being outside the guarantee period, the company still have a duty of care to 'supply goods that will last a reasonable length of time', according to trading standards and consumer rights information on a customer's statutary rights. I believe that good quality bed linen should last more than 15 months without showing flaws in the fabric. He wrote back without addressing any of my concerns, and just repeated his first reply about the 6 months guarantee. I found his emails an insult to my intelligence and extremely dismissive ... a company that cares about it's customers and it's reputation does NOT respond to a customer in this way, ignoring the obvious flaw in the product and using a short 6-month guarantee as a get-out clause. I will continue to call out Paragon Bamboo Ltd until my issue is resolved ... in my opinion, this particular person needs retraining ... and he shouldn't be allowed to interact with customers until he learns to treat them respectfully! Below is one of the photos I sent to him ... there are 4 more but it seems as if I can only attach one!
If I had the choice my recent experience would be ZERO stars but had to click on 1 in order to comment!
Despite spending 3 days at home, no delivery was ever received. Was just lied to by the courier.
Can’t review the goods unfortunately as they never arrived, but had to keep chasing the company and the courier.
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