PartsFE Opiniões 

303
•
TrustScore: 4.5 em 5

4,3

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The part I ordered was specific to my ice machine. It was easy to locate on your site, and the price was as good or better than anywhere else I could find it. I received an immediate order confirmat... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I found this parts supplier a little bit ago and I am beyond happy. They have parts other suppliers don't that should. The prices are great and customer service actually exists.

A empresa respondeu

Classificada 3 em 5 estrelas

Part I order was not correct. I contact your team right away to replaced part or refunds, its been 7 days and still they haven't contact back to return product. They said they will update me how t... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Good pricing. Helpful with setting up an account and getting me the right parts.

A empresa respondeu

Informações sobre a empresa

  1. Loja de utensílios de cozinha
  2. também em
  3. Fornecedor de peças para eletrodomésticos

Escrito pela empresa

PartsFe is a leading supplier of commercial restaurant equipment parts, serving businesses, service technicians, and facility operators across the United States. With an inventory of over 1,00,000+ parts, we offer replacement parts for dishwashers, fryers, griddles, grills, ice machines, ovens, plumbing systems, and more. We understand that equipment downtime can disrupt operations and impact profitability. That's why we provide same-day shipping on eligible in-stock items across the United States, helping customers get the parts they need, when they need them the most. Our commitment to customer satisfaction is backed by secure payment processing, easy 30-day returns, and dedicated support available 24/7 via email. Operating Monday through Friday from 8:00 AM to 5:00 PM CST, our team is focused on delivering a reliable purchasing experience built on quality, speed, and service. At PartsFe, keeping commercial kitchens running efficiently is our priority.


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

303 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 78% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,3

Todas as opiniões

(303)

100 opiniões nos últimos 12 meses

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Classificada 2 em 5 estrelas

The timing getting my order was good

The timing getting my order was good. But I called to ask about why I didn't receive the parts expected it was told they would call me back shortly. That was a week ago. The website picture of the part I needed didn't match what I was sent. A return call would have been appreciated.

4 de julho de 2023
Classificada 5 em 5 estrelas

What makes for a good experience?

The parts I'm looking for are in stock and ready to ship the day I order them. Can't ask for faster service than that.
Also important to me is good packing. My parts arrive without damage because they're boxed and packed properly.
Appreciate the low prices & great service from Parts FE!

27 de junho de 2023
Classificada 2 em 5 estrelas

Parts were not shipped NDA

Parts were not shipped NDA, after we paid for the NDA rate, item was purchased prior to 9 a.m. no reason item wasn't shipped out same day.
Did not receive an invoice for purchase only order confirmation.

28 de junho de 2023
Classificada 2 em 5 estrelas

Ordering was easy, but customer service is not

Ordering was incredibly easy, and the product arrived promptly. However, it's unfortunate that the appliance we purchased the part for completely broke down before I received it. I decided to email them regarding the refund process, but received no response. When I called, the line went straight to voicemail.

26 de maio de 2023
Classificada 1 em 5 estrelas

Ordered a fan for my cooler

Ordered a fan for my cooler. Only a fan motor was delivered with no fan blades included. I called and was told without a part number they couldn’t help me. I told them I wanted to return the unusable fan motor for a refund and asked for a return authorization number. I was told a return authorization would be sent to me by email. No email authorization was ever received. Won’t do business with this company ever again.

1 de maio de 2023
Classificada 1 em 5 estrelas

Defective Part

The part we got was defective and I have been trying to reach someone to help me get this exchanged for a good part but I have not had anyone return my calls or emails.

28 de abril de 2023

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