The part I ordered was specific to my ice machine. It was easy to locate on your site, and the price was as good or better than anywhere else I could find it. I received an immediate order confirmat... Ver mais
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I found this parts supplier a little bit ago and I am beyond happy. They have parts other suppliers don't that should. The prices are great and customer service actually exists.
A empresa respondeu
Part I order was not correct. I contact your team right away to replaced part or refunds, its been 7 days and still they haven't contact back to return product. They said they will update me how t... Ver mais
A empresa respondeu
Good pricing. Helpful with setting up an account and getting me the right parts.
Informações sobre a empresa
Escrito pela empresa
PartsFe is a leading supplier of commercial restaurant equipment parts, serving businesses, service technicians, and facility operators across the United States. With an inventory of over 1,00,000+ parts, we offer replacement parts for dishwashers, fryers, griddles, grills, ice machines, ovens, plumbing systems, and more. We understand that equipment downtime can disrupt operations and impact profitability. That's why we provide same-day shipping on eligible in-stock items across the United States, helping customers get the parts they need, when they need them the most. Our commitment to customer satisfaction is backed by secure payment processing, easy 30-day returns, and dedicated support available 24/7 via email. Operating Monday through Friday from 8:00 AM to 5:00 PM CST, our team is focused on delivering a reliable purchasing experience built on quality, speed, and service. At PartsFe, keeping commercial kitchens running efficiently is our priority.
Informações de contacto
700 Nicholas BLVD Suite 105, 60007, Elk Grove Village, Estados Unidos da América
- +1 866 863 0907
- contact@partsfe.com
- partsfe.com
4,3
Excelente
303 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 78% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Mostly Satisfied
Easy to order products. Will use again if needed. The one thing that needs to be addressed is I placed an order for 2 motors. Only received one. I received no notification as to why I only received one. I had to call. I was informed it was not a back order and would receive an email regarding status. Didn' receive email and had to make another call. Finally got email stating that the 2nd motor would be deilivered Saturday. I was not happy! I should have been informed the day I placed my order that one motor would be delayed!
4 de dezembro de 2023
Resposta da PartsFE
Hello
We're sorry for late updates, One of the motor was shipped form another warehouse that's made delayed in delivery but we delivered 2 motors within a week for Ground shipments.
next day shipping late
Ordered part, was late even though paid for next day i recieved it 3days late.
They did however refund my extra shipping.
12 de novembro de 2023
Opinião espontânea
Missing parts
PartsFe is so responsive when problems arise !!! Everyone is "good" with nothing goes wrong. The true gems shine when extra work is required.... Thank you for fixing my order!!
31 de outubro de 2023
Resposta da PartsFE
Great, Thank you
The next day delivery is false I got it…
The next day delivery is false I got it like 4 days later and I lost that job another company fixed it up
25 de setembro de 2023
Resposta da PartsFE
Apologies for the delay. We received your order on Friday(sept 21st) after shipping hours. So, this order was shipped on 22nd from our warehouse.
The next two days are Saturday and Sunday. As per UPS Next business day was Monday and you received your order on Monday as per Next Day air
We are very satisfied with your…
We are very satisfied with your service. thanks for all your help, highly appreciated
25 de setembro de 2023
Resposta da PartsFE
Thank you for your feedback
In stock and quick delivery!
We had a local company come in and diagnose our oven and were told that it needed an ignition module. We were told that it would be 2-6 weeks before they could get one and the part itself would be close to $400. I found the ignition module on a Thursday evening and had it overnighted at half the price. My husband put it in, saving us another $300. Thanks!
29 de setembro de 2023
Resposta da PartsFE
Wow, We are happy to hear this.
Sent me the wrong peices in a part then…
Sent me the wrong peices in a part then took almost 2 weeks to tell me they wanted the whole part back, I just sourced the correct pilot tubing for a valve from my local supply store. End result no credit issued and told me they couldn't help. Update: I ordered a ts style safety from you guys with 3/16 tubing and it was supposed to be 1/4 but it's ok fixed now thanks to Blodgett support and my local parts vendor.
29 de agosto de 2023
Resposta da PartsFE
Hello
Firstly, Thank you for placing an order with PartsFe. Unfortunately the part you order from us don't have any pilot tubing for a valve.
Here is the Part that you placed order from PartsFe was Upgrade, Danfoss Contrl open Tops For Hoshizaki.
If you need any assistance on this order please contact us @866-963-0907 Mon - Fri (8am -5PM)
https://partsfe.com/sp-5242-hoshizaki-upgrade-danfoss-contrl-open-tops
The right part arrived in a pretty…
The right part arrived in a pretty timely manner so thank you for that.
31 de agosto de 2023
Resposta da PartsFE
You are welcome and Thank you!
I cannot get them to call me so I can…
I cannot get them to call me so I can return a part.
2 de agosto de 2023
Resposta da PartsFE
Sorry to hear about that, If you placed order for the wrong part you need to raise a return request from the below link.
https://partsfe.com/rmasystem/guest/login
You guys doing great
You guys doing great, the right part, good price and delivered at the right time. Thanks!
1 de agosto de 2023
Resposta da PartsFE
Thank you and looking forward for more business!
I have yet to receive my refund after…
I have yet to receive my refund after shipping the items back.
They make you pay for return shipping
1 de agosto de 2023
Resposta da PartsFE
Sorry for the delay, We raised return request on Jul 25, 2023. once we received the part back to us it will be inspected by our Quality team and then we issue refund. It takes like 8-10 business days once we received the product back.
We initiated refund on Aug 11, 2023.
Fast shipping
30 de julho de 2023
Resposta da PartsFE
Thank you and looking forward for more business!
Good part, excessive ship charge
Received correct part and in good condition. It is a very small part weighing an ounce or less. The shipping charge for such a small part was way too high.
25 de julho de 2023
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