The part I ordered was specific to my ice machine. It was easy to locate on your site, and the price was as good or better than anywhere else I could find it. I received an immediate order confirmat... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
I found this parts supplier a little bit ago and I am beyond happy. They have parts other suppliers don't that should. The prices are great and customer service actually exists.
A empresa respondeu
Part I order was not correct. I contact your team right away to replaced part or refunds, its been 7 days and still they haven't contact back to return product. They said they will update me how t... Ver mais
A empresa respondeu
Good pricing. Helpful with setting up an account and getting me the right parts.
Informações sobre a empresa
Escrito pela empresa
PartsFe is a leading supplier of commercial restaurant equipment parts, serving businesses, service technicians, and facility operators across the United States. With an inventory of over 1,00,000+ parts, we offer replacement parts for dishwashers, fryers, griddles, grills, ice machines, ovens, plumbing systems, and more. We understand that equipment downtime can disrupt operations and impact profitability. That's why we provide same-day shipping on eligible in-stock items across the United States, helping customers get the parts they need, when they need them the most. Our commitment to customer satisfaction is backed by secure payment processing, easy 30-day returns, and dedicated support available 24/7 via email. Operating Monday through Friday from 8:00 AM to 5:00 PM CST, our team is focused on delivering a reliable purchasing experience built on quality, speed, and service. At PartsFe, keeping commercial kitchens running efficiently is our priority.
Informações de contacto
700 Nicholas BLVD Suite 105, 60007, Elk Grove Village, Estados Unidos da América
- +1 866 863 0907
- contact@partsfe.com
- partsfe.com
4,3
Excelente
303 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 78% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Called early a.m
Called early a.m. and was assured same day shipping. Took three days to appear as track able. Then got week later.
31 de dezembro de 2024
Just getting emails is a plus
31 de dezembro de 2024
Resposta da PartsFE
Thank you for your feedback! We’re happy to hear the emails have been useful. We’d love to help with your next order—looking forward to serving you again soon!
Speed of order processing and delivery…
Speed of order processing and delivery have been
excellent.
30 de dezembro de 2024
Resposta da PartsFE
Thank you for the great feedback! We're so happy to hear that our processing and delivery met your expectations. We look forward to serving you again soon!
Resposta da PartsFE
Thank you for your feedback! We're so glad you're satisfied with the product. We look forward to helping you again on your next visit!
Excellent customer service.
I liked a lower shipping cost and excellent customer service.
3 de dezembro de 2024
Resposta da PartsFE
Thank you for your wonderful feedback! We're thrilled you loved the lower shipping cost and our customer service. We can’t wait to welcome you back for your next purchase!
Puntualidad y asistencia y sobre todo buenos precios
Exelente compañía puntualidad buenos precios sobre todo y muy responsables en los envios yo recomiendo altamente calificado
27 de novembro de 2024
Resposta da PartsFE
Thank you very much for your kind words! We are glad to know that you are satisfied with our products and service. We will be happy to serve you again. See you soon!
Amazing
Amazing! The sizing fit everything was perfect. I’m so happy with my order and arrived super quick too!
25 de novembro de 2024
Resposta da PartsFE
Thank you so much for your kind feedback! We're thrilled the fit was perfect and your order arrived quickly. We’d love to serve you again for your next purchase!
Super fast service
Super fast service. Called in at 4pm and they shipped it out that day. Thank you
25 de outubro de 2024
Resposta da PartsFE
Thank you for your valuable feedback and time! We're so happy
and thanks for being such a great customer!
Easy to order and fast shipping
Seamless process, easy ordering, easy shipping and delivery
25 de setembro de 2024
Resposta da PartsFE
Thank you for your valuable feedback and time! Glad to hear that you had a smooth experience! We're thrilled the ordering, shipping, and delivery went so well for you.
Always top of their game,fast shipment…
Always top of their game,fast shipment and item is what i was expecting to get
25 de junho de 2024
Resposta da PartsFE
Thank you!
Resposta da PartsFE
Thank you, Look forward for more orders
worst company
24 de junho de 2024
Opinião espontânea
Resposta da PartsFE
Hello, We did not find any information regarding your business with us. Can you please provide your order number with us to investigate this further?
Resposta da PartsFE
Thank you for your valuable feedback
App was easy to use and had all the…
App was easy to use and had all the parts I was looking for.
Parts delivery for super fast.
29 de maio de 2024
Resposta da PartsFE
Great to hear from you, look forward to see again visiting our website.
Partsfe did not send all the parts in…
Partsfe did not send all the parts in the kit I ordered. I tried to return it but they would not take it back.
29 de maio de 2024
Resposta da PartsFE
We are sorry for your bad experience with us, usually it does not happen like that. Will try our best to give you better experience.
You are one of the few companies that…
You are one of the few companies that carry what I was looking for.
I submitted 2 separate E-mails requesting a receipt.
No response.
I clicked on a bar that read "Check Order Status or Print Invoice" which moved me to a log in page with no option for an invoice.
Order #64845
30 de abril de 2024
We ordered the wrong part by mistake…
We ordered the wrong part by mistake and needed to return the item. We sent an email and called and spoke to the customer service who had promised that he would send us an email with return instructions but never did. When we called again, there is no answer and no reply to our several emails regarding the return. We were simply ignored. We would not use this company again for any future orders.
27 de março de 2024
Good price & fast shipping.
26 de março de 2024
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