The part I ordered was specific to my ice machine. It was easy to locate on your site, and the price was as good or better than anywhere else I could find it. I received an immediate order confirmat... Ver mais
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Leia as opiniões dos outros
I found this parts supplier a little bit ago and I am beyond happy. They have parts other suppliers don't that should. The prices are great and customer service actually exists.
A empresa respondeu
Part I order was not correct. I contact your team right away to replaced part or refunds, its been 7 days and still they haven't contact back to return product. They said they will update me how t... Ver mais
A empresa respondeu
Good pricing. Helpful with setting up an account and getting me the right parts.
Informações sobre a empresa
Escrito pela empresa
PartsFe is a leading supplier of commercial restaurant equipment parts, serving businesses, service technicians, and facility operators across the United States. With an inventory of over 1,00,000+ parts, we offer replacement parts for dishwashers, fryers, griddles, grills, ice machines, ovens, plumbing systems, and more. We understand that equipment downtime can disrupt operations and impact profitability. That's why we provide same-day shipping on eligible in-stock items across the United States, helping customers get the parts they need, when they need them the most. Our commitment to customer satisfaction is backed by secure payment processing, easy 30-day returns, and dedicated support available 24/7 via email. Operating Monday through Friday from 8:00 AM to 5:00 PM CST, our team is focused on delivering a reliable purchasing experience built on quality, speed, and service. At PartsFe, keeping commercial kitchens running efficiently is our priority.
Informações de contacto
700 Nicholas BLVD Suite 105, 60007, Elk Grove Village, Estados Unidos da América
- +1 866 863 0907
- contact@partsfe.com
- partsfe.com
4,3
Excelente
303 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 78% das suas opiniões negativas
Geralmente responde dentro de uma semana
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Exact product as stated
Exact product as stated, reasonable pricing and shipping cost. Packed well and arrived in great condition.
22 de outubro de 2025
They took money on online order…never shipped
They took money on online order…never sent out part ordered…when I called them two weeks later.. they said that part was no longer available… And that they had a replacement that was five times more amount of money. I asked him why I had not heard that… I believe this is a scam… I did get my refund… But I had to call them.
21 de outubro de 2025
Opinião espontânea
Resposta da PartsFE
Thank you for your review, and we sincerely apologize for the inconvenience. We value your patience and have made improvements based on your feedback. We’d love the opportunity to serve you better next time.
The part I ordered came quickly and it…
The part I ordered came quickly and it was an exact fit.
22 de outubro de 2025
I was informed a part would fit a…
I was informed a part would fit a product so I ordered it. It, however, does not fit. I emailed about returning it on 10/23 and haven't received any information back.
13 de outubro de 2025
Resposta da PartsFE
We’ve reviewed your order and emails and wanted to clarify a few things. It looks like your inquiries were regarding part numbers AS-75000063 and AS-S3009X, but we didn’t receive the model or serial number for your equipment. Without that info, it’s difficult for us to suggest the correct part.
Regarding your email sent on 10/23/2025, it seems it went to the Junk folder. We did receive your follow-up on 10/30/2025 requesting the return thank you for sending it again. Once we received it, our team reviewed the eligibility and provided the RMA number along with instructions to return the part.
We appreciate your patience and are happy to assist further if you need any help with finding the correct part.
Struggled to find the correct part on…
Struggled to find the correct part on other websites. SO EASY to get the correct part and fast shipping
17 de outubro de 2025
Resposta da PartsFE
So happy to know our site made finding the right part easy! We appreciate your feedback and can’t wait to help with your next order.
Decent support but parts took four…
Decent support but parts took four times as long as they said to arrive
Parts town is a few dollars more expensive but parts arrive on time
Do not recommend partsfe
24 de outubro de 2025
Opinião espontânea
Resposta da PartsFE
We appreciate you sharing your experience! Sorry for the delay we’re working hard to speed things up. We’d love another chance to serve you better next time.
Paid for overnight freight and order…
Paid for overnight freight and order didn’t process or ship for 3 days. Shipping on a Friday which resulted in not having part til Monday. Will not be ordering from you again
3 de outubro de 2025
Resposta da PartsFE
Could you please let us know if you’ve reached out to us or reported this issue through any channel?If not, kindly contact us at contact@partsfe.com and our team will be happy to assist you.
You guys are full of info
You guys are full of info, I didn't know what was the right part and looking on your resources I found it. Thank you.
24 de setembro de 2025
Resposta da PartsFE
We're so glad our resources helped you find the right part! Thanks for the kind words feel free to order with us again anytime you need help!
Good Service
27 de agosto de 2025
Resposta da PartsFE
Thank you for the great review! We’re glad you received excellent service. We look forward to your next order with us!
Took 3 tries
Received an oven element in a too-flimsy box with a missing bolt tab at the end. A second element was received, bent beyond use, in same too-flimsy box model. A third element received, again bent, this time installable. Same un-protective flimsy box. Customer is a busy restaurant, I think my first order with PartsFE. My company values and enjoys deeply-invested relationships with our clients; PartsFE so far has not enhanced this. Restaurants ought not wait a month to have a simple element received and PFE is well aware of this.
15 de julho de 2025
Opinião espontânea
Resposta da PartsFE
Can you please help us with you order number so we can look into this and get this resolved for you.
Very quick shipping thanks would buy…
Very quick shipping thanks would buy again from this company
4 de agosto de 2025
Resposta da PartsFE
Thanks so much! We're happy you’re satisfied with the quick delivery. Don’t hesitate to order again we’re here when you need us!
Resposta da PartsFE
Glad to hear the part arrived on time and was just right! We appreciate your trust hope to serve you again soon. Don’t hesitate to order with us again!
Part delivered on time and priced right.
Part delivered on time and priced right.
10 de junho de 2025
Resposta da PartsFE
Thank you for your kind words! We're glad the part arrived on time and at a great price. We’d love to serve you again order with us anytime!
Terrible company don’t buy anything…
Terrible company don’t buy anything form them
Customer service is a joke
2nd day air won’t come until a week later
5 de maio de 2025
Resposta da PartsFE
Hi,
We sincerely apologies for the delay in delivery, we have shipped your order on time without any delay and you can see that in your tracking.
But somehow this was lost while in transit this was a carrier mistake
later this was delivered even we are surprised how was that happened.
We understand your urgency in the part, we are extremely sorry for that we tried to do a free replacement but somehow there is no stock left in the warehouse.
You are aware of all this issue happened with carrier and it's not fair that you are blaming us
Even we did not expect something will happen with carrier in this manner.
Resolution: Your credit is ready with us and will be initiated within two business day you can see a email confirmation after the initiation.
The shipment was shipped to my billing…
The shipment was shipped to my billing address rather than to ship address.
1 de abril de 2025
Resposta da PartsFE
Thank you for your feedback. We would like to confirm that the order was shipped to the address provided at the time of purchase:
Marron Hak
United Technologies Services
11201 Carrington Green Dr
Glen Allen, Virginia, 23060
United States
If there has been any issue with the delivery or if the information above does not match your expectations, please let us know, and we will work to resolve it promptly.
It was the right parts for my grinder.
It was the right parts for my grinder.
27 de fevereiro de 2025
Resposta da PartsFE
Thanks for the great review! We’re thrilled the parts worked for your grinder. We’d love to help you again with your next order!
Resposta da PartsFE
Thank you for the great review! We’re glad you received excellent service. We look forward to your next order with us!
Parts worked great.
28 de janeiro de 2025
Resposta da PartsFE
We appreciate your feedback! Happy to hear the parts worked perfectly. We look forward to helping you again on your next order!
Order next day air
Order next day air, but take six working days received, called again and again, I receive $8 for my lose of shipping different, the company blame UPS
20 de janeiro de 2025
Opinião espontânea
The part I ordered was exactly as it…
The part I ordered was exactly as it was advertised, and it arrived quickly.
7 de janeiro de 2025
Resposta da PartsFE
Thank you for your kind feedback! We're thrilled to hear the part met your expectations and arrived quickly. We’d love to assist with your next order—please don’t hesitate to reach out!
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