I needed a txv power head and AllStyle wanted me to buy the whole valve, local distributors said the 2 year old valve was obsolete etc. I researched the part number and found Partshnc.com. I verified... Ver mais
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Leia as opiniões dos outros
On first order all items were accepted as purchased. Shortly after payment for shopping cart items, a representative reached out and call to inform one of the items is out of stock. Asked when it may... Ver mais
A empresa respondeu
We did finally get full refund for the part. So PartsHNC did right by us. However, it did take too long. Something that should have been reimbursed withing 1-2 weeks took months. I strongly recommen... Ver mais
The website was OK and ordering was easy enough. Although the blower module works the blower motor only has one speed instead of the variable it had before. The new module is a replacement part as the... Ver mais
Informações sobre a empresa
Informações de contacto
700 Nicholas Blvd, 60007, Elk Grove Village, Estados Unidos da América
- +1 866 773 0907
- contact@partshnc.com
- partshnc.com
3,9
Bom
224 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Not really happy
When I needed a part they sent it and charged extra shipping because I needed it fast, it was there. It happened to be the wrong valve though. Contacted help and they were clueless as what to do. I have texted and emailed the company to no avail. I was told returns were easy. But if they will not contact you it is not that easy. Guess I'm stuck with a valve that I can't use.
22 de outubro de 2025
Resposta da Partshnc
Thank you for your feedback. We regret the trouble you encountered with the valve and our response time. Your experience matters to us, and we hope you’ll consider shopping with us again.
I dont think i should be charged for…
I dont think i should be charged for returning the package and never open it. But i like everything eles.
21 de outubro de 2025
Resposta da Partshnc
Thank you for your review,
We can see that the return reason selected was that you no longer needed the part. In cases where the item is not needed anymore, the return shipping costs are the responsibility of the customer.
We kindly request that you please review our return and refund policy for more details. If you have any questions, we’re happy to help.
Great customer service...got me my part…
Great customer service...got me my part very quickly, and were very responsive to my request for an address change.
25 de outubro de 2025
Resposta da Partshnc
Thank you for the kind review! We’re glad our team could assist quickly and handle the address change smoothly. We appreciate your trust and hope you’ll shop with us again soon.
fast ship as ordered
21 de outubro de 2025
Bait n switch
You can't advertise one price - even through the checkout process -- and then insist on charging $100 more, and think you can continue doing business with me.
27 de outubro de 2025
Resposta da Partshnc
We’re sorry to hear about your recent experience and appreciate you taking the time to let us know. The pricing discrepancy you encountered was unintentional, and we’ve already taken corrective action to prevent it from happening again. We value your feedback and would love the chance to earn your trust back in the future.
There was an advertised price and then…
There was an advertised price and then I received an email advising me that there was a computer issue and if I still wanted the item there would be another 78.00 or so charge. I cancelled the order because that is not the way you should be doing business. I will never do business with you again.
23 de outubro de 2025
Resposta da Partshnc
Thank you for your honest review. We apologize for the inconvenience caused by the pricing error it certainly wasn’t intentional, and we understand how frustrating that must have been. We’ve taken steps to ensure more accurate listings going forward. We value your feedback and hope to welcome you back in the future.
Resposta da Partshnc
We truly appreciate your kind words! Delighted you had a quick, positive experience. Thanks for recommending us come shop with us again anytime!
Resposta da Partshnc
Thanks so much for your review! We’re happy to hear your order arrived quickly and met your expectations. Visit us again soon!
quick service and shipping. thanks helpful product info assuring good…
helpful product info assuring good match for heater
16 de outubro de 2025
Resposta da Partshnc
Thank you so much for your kind words! We're glad the product info helped and that shipping was quick. We appreciate your support and hope to serve you again soon!
I received a motor that was locked up
I received a motor that was locked up. I don't understand why it was not checked prior to shipping?
17 de outubro de 2025
Resposta da Partshnc
We regret the issue with your motor and appreciate your patience. We’ll inform our team to reach you right away to find the best solution.
Had a customer cancel last minute and…
Had a customer cancel last minute and was able to call up Partshnc right way and get the parts cancelled without any fees. Great service
11 de outubro de 2025
Resposta da Partshnc
We really appreciate your kind words! Happy we could make the process smooth and hassle-free. Hope to assist you again in the future!
Easy to find the part, ordering, and quick delivery!
Easy to find the part, easy ordering process, and quick delivery.
15 de outubro de 2025
Resposta da Partshnc
Thank you for taking the time to share your experience! We’re thrilled the process was easy and delivery quick. We look forward to helping you again soon!
delivery was quick with OEM parts.
15 de outubro de 2025
Resposta da Partshnc
Thank you for taking the time to share your experience! We’re thrilled your OEM parts arrived quickly. We value your business and hope to assist you again soon!
I haven't received the part yet
I haven't received the part yet. The ordering was easy and finding the part with help of the online tech was great.
13 de outubro de 2025
Resposta da Partshnc
We’re happy our team could help you find the right part! Tracking confirms delivery on Oct 15 if you haven’t received it, please contact us so we can resolve this quickly.
Great shipped immediately and correct…
Great shipped immediately and correct part O.E.M replacement directly highly recommend, Robert D.
14 de outubro de 2025
Resposta da Partshnc
Thanks, Robert! We’re happy the part fit just right and shipped fast. We appreciate your support and look forward to helping with your next project!
Horrible company they lie and won't…
Horrible company they lie and won't return calls or emails and won't return my money even though I returned the part in perfect condition.
I would not recommend anyone to purchase from you guys.
19 de outubro de 2025
Opinião espontânea
Resposta da Partshnc
Thank you for your feedback. We sincerely apologize for the frustration you experienced. We want to let you know that your refund has been initiated on 10/24/2025, and it should reflected to your account. We truly appreciate your patience and hope you’ll give us another chance in the future we’d love to provide a smoother experience next time.
Defective part nightmare
This is our first purchase through your company and it was NOT a good one. We were in need of a wet end for our boiler pump. Ordering went great. The part showed up and it looked great! We installed it and it was defective (leaking water everywhere from the mechanical seal). I then called back and followed the procedures given to me by your company. A day goes by, I get an email with an attachment that we need to fill out. Filled it out, returned it and waited another 2 days. Mind you we needed a wet end now 7 days ago. I arrive this morning to an email telling us where to send the defective part. NO PREPAID POSTAGE for this defective part that we already paid shipping on to get to us. No "I'm shipping you a new part while we sort out this defective one". No, "How can we make this right by you".... Nothing. This was our first and possibly last interaction with your company. I would suggest looking into the "returning of defective parts" side of your company and the customer service to that effect.
14 de outubro de 2025
Resposta da Partshnc
We're sorry your first order didn’t go smoothly. We're reviewing our return process and hope to serve you better in the future please consider ordering again.
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