Called to inquire about ordering a paper copy of the owners manual for my Yamaha motor. Customer service rep explained the process to have Yamaha print one and send it would take a couple weeks. Pro... Ver mais
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PartsVu always has the correct match! They follow through on prompt delivery However! When I requested two day delivery (FedEx) the service from FedEx was slower than (2) days! Received the par... Ver mais
Great experience purchasing from Parts Vu. OEM spec products and extremely fast shipping. Packaging was professionally made to assure damage free delivery and precisely as ordered. They are my go to o... Ver mais
A empresa respondeu
Part wasn’t what I needed. Shipped back for refund. Trying calling multiple times to see where my refund is. Their phone queue always says ten minutes and I’m on hold for over an hour and then up gett... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
PartsVu is super convenient on line parts megawarehouse built on the principles of knowledge selection and value.
Informações de contacto
Airport Pulling Road North 829, 34104, Naples, Estados Unidos da América
- partsvu.com
4,4
Excelente
110 opiniões
Respondeu a 33% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Ordering is fast and easy
Ordering is fast and easy. Order gets to my house in just a few days.
3 de maio de 2026
Opinião espontânea
Resposta da PartsVu
Thank you for your feedback!
We’re glad to hear the ordering process has been fast and easy for you and that your orders arrive quickly—that’s exactly what we aim for.
We truly appreciate your support and look forward to serving you again at PartsVu!
Great experience purchasing from Parts…
Great experience purchasing from Parts Vu. OEM spec products and extremely fast shipping. Packaging was professionally made to assure damage free delivery and precisely as ordered. They are my go to on line company for all my marine products needs.
20 de abril de 2026
Opinião espontânea
Resposta da PartsVu
Thank you for your feedback!
We’re thrilled to hear you had a great experience with PartsVu and that you were satisfied with our OEM-spec products, fast shipping, and careful packaging. It’s great to know we’ve become your go-to source for your marine product needs.
We truly appreciate your continued support and look forward to serving you again!
Easy website to navigate and I can get…
Easy website to navigate and I can get the parts I need for my Yamaha at a great price and quick delivery.
4 de maio de 2026
Opinião espontânea
Resposta da PartsVu
Thank you for your feedback!
We’re glad to hear you found the website easy to navigate and were able to get the Yamaha parts you needed at a great price with quick delivery—that’s exactly the experience we aim to provide.
We truly appreciate your support and look forward to serving you again at PartsVu!
PartsVU shipped the exact parts I…
PartsVU shipped the exact parts I needed and on the schedule provided at the time of the order.
9 de abril de 2026
Opinião espontânea
Resposta da PartsVu
Thank you for your feedback!
We’re glad to hear PartsVu shipped the exact parts you needed and that your order arrived on the schedule provided—that’s exactly the experience we strive to deliver.
We truly appreciate your support and look forward to serving you again at PartsVu!
Good selection of items friendly people…
Good selection of items friendly people but my 20% coupon never gets added that like a big discount when I spend a lot of money with this Company never gets added free items nothing I shop a lot of places on here spend a lot of money some insensitive would be appreciated
4 de maio de 2026
Opinião espontânea
Resposta da PartsVu
Thank you for your feedback—we really appreciate you taking the time to share it.
We’re glad to hear you’ve had a positive experience with our selection and team. That said, I do want to clarify regarding the coupon mentioned. We do not currently offer a 20% off coupon program, and there isn’t an active discount of that type available through our system. Because of that, it would not be something that can be applied at checkout.
We also appreciate your note about incentives for repeat customers. Feedback like this is helpful and will be shared with our team as we continue to evaluate ways to improve value for our loyal customers.
We truly appreciate your continued support and the amount of business you’ve done with us, and we hope to continue earning it moving forward.
Resposta da PartsVu
Thank you for your feedback!
We’re glad to hear that year after year you’ve had good availability and pricing with us. We truly appreciate your continued loyalty and support.
We look forward to serving you again at PartsVu!
My box was not packed carefully
My box was not packed carefully. The gear oil leaked through the box and it left my snow melt mats on my front porch soaked with oil. I contacted the company and even sent pictures, but they have not taken any steps to make it right.
I received an email from PartsVu after I left this review. They offered a refund or replacement but asked me to confirm exactly what leaked. I did this and will update this review if they replace the gear oil.
25 de abril de 2026
Opinião espontânea
I love purchasing boat parts from Parts…
I love purchasing boat parts from Parts Vu. What an awesome experience. Easy ordering, parts delivered very quickly. I have been purchasing from Parts Vu for many years. Highly recommended.
4 de maio de 2026
Opinião espontânea
Resposta da PartsVu
Thank you for your feedback!
We’re thrilled to hear you’ve had such a great experience with PartsVu and that ordering has been easy with fast delivery. It means a lot to know you’ve been shopping with us for many years and continue to recommend us.
We truly appreciate your loyalty and look forward to continuing to serve you!
Resposta da PartsVu
Thank you for your feedback!
We’re glad to hear you found the service easy, fast, and that shipping was very quick—that’s exactly what we aim to deliver.
We truly appreciate your support and look forward to serving you again at PartsVu!
Resposta da PartsVu
Thank you for your feedback!
We’re glad to hear you were happy with our pricing and fast shipping—that’s exactly the experience we strive to provide.
We truly appreciate your support and look forward to serving you again at PartsVu!
Always have what I need and they have…
Always have what I need and they have all the oem parts I need
4 de maio de 2026
Opinião espontânea
Resposta da PartsVu
Thank you for your feedback!
We’re glad to hear we consistently have what you need and that our OEM parts selection meets your expectations. That’s exactly what we aim for.
We truly appreciate your support and look forward to serving you again at PartsVu!
Return policy sucks
After giving serial# from the engine they rusted me my parts happy about that, opened the box and it was the rite prop wrong hub kit, my engine is a mercury figured serial# would said that but the hub kit box clearly says yamaha sho so I called mercury and got the part# and ordered the rite part, so trying to return something at partsvu is like pulling teeth and no one wants to help in that department, they where supposed to send an email with instructions and I was supposed to take pictures of what they sent wrong so they can make sure its still good for them to resale but still waiting on that email not sure long thats takes, so an awesome place to buy stuff but you need to have the part# of what you want or it will probably be wrong and im not sure you can return what they sent wrong
23 de abril de 2026
Opinião espontânea
One stop shop for all your needs
One stop shop for all your needs. Great business to deal with. The support provided on the web site is great and easy to use and also a good reference source. Always quick delivery.
10 de abril de 2026
Opinião espontânea
Resposta da PartsVu
Thank you for your feedback!
We’re glad to hear you consider PartsVu a one-stop shop and that you’ve had a great experience with our website support, resources, and quick delivery. That’s exactly what we aim to provide.
We truly appreciate your support and look forward to serving you again at PartsVu!
Part wasn’t what I needed
Part wasn’t what I needed. Shipped back for refund. Trying calling multiple times to see where my refund is. Their phone queue always says ten minutes and I’m on hold for over an hour and then up getting disconnected. I will be disputing this charge with my bank. Unless rectified I will not be ordering from them again and I do not recommend consumers order from this company.
2 de abril de 2026
Opinião espontânea
Resposta da PartsVu
Hello,
Thank you for your feedback, and I’m sorry for the frustration you’ve experienced. I understand how concerning it is to be waiting on a refund and having difficulty reaching someone by phone—especially when you’re trying to get this resolved quickly.
I also want to clarify that we do offer several ways to reach us in addition to holding in the phone queue. You are always welcome to email us directly at partsvu@partsvu.com, which is often the fastest way to get an update on refunds and returns. Additionally, when calling in, you can press 0 to request a callback from an agent rather than waiting on hold, and you’re always able to leave a voicemail as well. During peak boating season, these options help us manage higher-than-normal call volume while still ensuring customers are assisted.
To properly look into your refund and provide an accurate update, I will need a bit more information such as your order number or the name and email used on the order. Once I have that, I can locate your return and give you a clear status update right away.
We appreciate your patience and the opportunity to get this resolved.
I needed a dealer only part and that's…
I needed a dealer only part and that's exactly what I got. Quick and easy ordering process and fast delivery.
4 de abril de 2026
Opinião espontânea
Resposta da PartsVu
Thank you for your feedback!
We’re glad to hear you were able to get the dealer-only part you needed and that the ordering process and delivery were quick and easy. That’s exactly the experience we strive to provide.
We truly appreciate your support and look forward to serving you again at PartsVu!
Great prices
Great prices, quick shipping and great expansive inventory. Can't beat them.
2 de abril de 2026
Opinião espontânea
Resposta da PartsVu
Thank you for your feedback!
We’re glad to hear you were able to get the dealer-only part you needed and that the ordering process and delivery were quick and easy. That’s exactly the experience we strive to provide.
We truly appreciate your support and look forward to serving you again at PartsVu!
Gret place to get a deal on what you need
Quick, easy to order, and fair priced.
Great that they run sales often on quantity deals servicing multiple engine set ups.
The points system is a bit odd. Aim a member, but keep getting e mails to join up to get my points after Inplace an order. Odd.
20 de abril de 2026
Opinião espontânea
Resposta da PartsVu
Thank you for your feedback!
We’re glad to hear you find ordering quick and easy, with fair pricing and good value—especially on multi-engine service deals. We also appreciate your note regarding the points system. If there’s any confusion or if you’re not seeing points applied as expected, we’d be happy to go over it with you and make sure everything is set up correctly on your account.
Please feel free to email us at partsvu@partsvu.com
, and include your order number and a phone number if you’d prefer a call back. Our team can walk you through how the points system works and verify your account details so you’re getting full credit moving forward.
We appreciate your support and look forward to helping you again at PartsVu!
Everytime I order i get the right stuff…
Everytime I order i get the right stuff in a fair time and its hard to beat yalls price anywhere else.
12 de abril de 2026
Opinião espontânea
Resposta da PartsVu
Thank you for your feedback!
We’re glad to hear you consistently receive the right parts in a fair timeframe and that our pricing is hard to beat—that’s exactly what we strive for.
We truly appreciate your continued support and look forward to serving you again at PartsVu!
The right part at the right price.
The right part at the right price.
Fast delivery and they are there to help when you have a question.
5 stars, job well done.
4 de maio de 2026
Opinião espontânea
Resposta da PartsVu
Thank you for your feedback!
We’re glad to hear you consistently get the right part at the right price, with fast delivery and helpful support when needed—that’s exactly the experience we aim to provide.
We truly appreciate your 5-star review and your support, and we look forward to serving you again at PartsVu!
The all around experience from website…
The all around experience from website to customer service help to being delivered.. I will truly be a long term customer.. nice job .. thanx..
1 de março de 2026
Opinião espontânea
Resposta da PartsVu
Thank you for your feedback!
We’re glad to hear you had a great all-around experience—from the website to customer service and delivery. It means a lot to know we’ve earned your long-term trust.
We truly appreciate your support and look forward to serving you again at PartsVu!
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