First time purchase and I have only used the eyeliner once but so far very impressed with both the service and the product, Thank you kindly everyone
A empresa respondeu
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A empresa respondeu
I still haven’t received my item, and it’s been so long.
I happened to find this company online as my eye shadow which I had used for over 30 years is now discontinued..I am so pleased the eye shadow I purchased is the exact colour I wear and comes as a si... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Founded in Istanbul in 1938, Pinkar has accumulated a wealth of experience over 80 years initially providing a vast range of products, from cologne to baby powder, hair dye to skin care products and shampoos. Our growth has been built on taking carefully considered and measured steps which has led us to transition seamlessly into the beauty and makeup sector with the introduction of our Pastel brand over 34 years ago. Our unwavering determination and hard work have ensured our success and enabled us to stay at the forefront as a unique and pioneering brand at all times since our establishment. Pastel continues to grow by addressing the needs of beauty enthusiasts worldwide by adding innovations to its product range which is helped by our vision keeping pace with the rapidly changing fashion trends. The spirit of Pinkar, helped to shine through by the Pastel brand, responds perfectly to the emotions, needs and excitements of our consumers which change with time. Having already proven our strength on the international stage, we promise to be even better for future generations by analysing the needs of our consumers and the sector at the optimum level, raising the bar higher every passing day. More colours, quality, sincerity and innovation… Pastel is proud to present its exciting brand spirit to the UK.
Informações de contacto
P.O. Box 1436, EN1 9LY, Enfield, Reino Unido
- info@pastelcosmeticsuk.com
- pastelcosmeticsuk.com
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111 opiniões
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Good quality
Good quality, excellent service and fast delivery.
Good prices. I would definitely recommend Thank you
2 de julho de 2022
Resposta da Pastel Cosmetics UK
Thank you so much for your lovely review and 5-star rating! We are so glad you are happy with your experience. We hope to see you again soon :)
The Pastel Cosmetics UK Team
Very efficient customer service!
27 de junho de 2022
Resposta da Pastel Cosmetics UK
Thank you very much for taking the time to leave a review and 5-star rating :) We hope to see you again soon!
The Pastel Cosmetics UK Team
Perfect colour and fast delivery
26 de junho de 2022
Resposta da Pastel Cosmetics UK
Thank you very much for your review and 5-star rating! So good to hear the colour is what you expected :) Hope to see you again soon!
The Pastel Cosmetics UK Team
Excellent eyeliner
Excellent eyeliner. Lovely colour (Teal) stays on well, arrived promptly, great price. Would recommend. well
20 de junho de 2022
Resposta da Pastel Cosmetics UK
Thank you very much for your great review and 5-star rating! We are glad to hear you are happy with the eyeliner you purchased and hope to see you again soon :)
The Pastel Cosmetics UK Team
Brilliant website and Very fast delivery
I happened to find this company online as my eye shadow which I had used for over 30 years is now discontinued..I am so pleased the eye shadow I purchased is the exact colour I wear and comes as a single not part of a pallet. The price is also at a very reasonable. All in all the transaction was very smooth and delivery was very very quick.
Thank you much Pastel, I will definitely be a regular customer..
15 de junho de 2022
Opinião espontânea
Resposta da Pastel Cosmetics UK
Maxine, thank you very much for your lovely review and 5-star rating! It makes us happy that you have found exactly what you were looking for amongst our products. We look forward to serving you again soon :)
The Pastel Cosmetics UK Team
Not received it
6 de junho de 2022
Resposta da Pastel Cosmetics UK
Dear Jayne, as discussed and clarified on the phone with yourself earlier, your order has not been delayed. The two Bank Holidays and weekend immediately followed the despatch of your order which is why it seems it is taking longer than usual for delivery :) You will receive your order by Wednesday 8th June at the latest. we hope to see you again soon :)
The Pastel Cosmetics UK Team
Excellent service with no delays
Excellent service with no delays. This is a new product for me so haven't actually used it yet but definitely seems the part and the packaging etc. is perfect..
6 de junho de 2022
Resposta da Pastel Cosmetics UK
Thank you for your kind review and 5-star rating! We hope our product will also meet your expectations and look forward to seeing you again soon :)
The Pastel Cosmetics UK Team
Products were good but I had to pay for…
Products were good but I had to pay for the postage
5 de junho de 2022
Resposta da Pastel Cosmetics UK
Dear Andrea, there has definitely been some sort of mistake made where you have ended up having to pay for postage. We do not charge postage unless it is an option chosen for by the customer. Your service was the Free Standard Delivery option and so we would be more than happy to reimburse you the amount you paid.
Please could you provide details as to why and how much you paid and we will be happy to investigate and resolve the issue quickly. We have tried contacting you via your email address but have not received a response. You can contact us via info@pastelcosmeticsuk.com and we will look into it.
The Pastel Cosmetics UK Team
Resposta da Pastel Cosmetics UK
Thank you for leaving a kind review and 4-star rating. We hope to see you again soon :)
The Pastel Cosmetics UK Team
Good quality singe eyeshadows
As an older woman, I avoid shimmery or glittery or satin finish eyeshadows as they are very unflattering, and I am often frustrated by the limited availability of matte single eyeshadows, as opposed to buying a whole palette of colours that I am not going to use.
I have now bought several of the Pastel eyeshadows, and was particularly pleased with the lighter shades. Quality is good, prices low, and delivery by post very rapid
16 de maio de 2022
Resposta da Pastel Cosmetics UK
Thank you very much for your great review and 5-star rating! We are so happy to know our eyeshadows have had the desired effect. We look forward to seeing you again soon!
The Pastel Cosmetics UK Team
Great products in a wide variety of…
Great products in a wide variety of colours. Very good prices for the quality and excellent customer service. My new “go to” make up range. Thanks Pastel 😊
8 de maio de 2022
Resposta da Pastel Cosmetics UK
Thank you for your kind review and 5-star rating! So good to hear our products have met your expectations :) Looking forward to seeing you again soon!
The Pastel Cosmetics UK Team
Delivery was longer than I expected
Delivery was longer than I expected, colour different to wat I expected, but luv the packaging.
7 de maio de 2022
Resposta da Pastel Cosmetics UK
Thank you for the review and 5-star rating :) We are sad to hear your delivery was a little delayed but we do try and despatch every order as soon as possible. The colours of the products are depicted as accurately as possible in the images used but they may look different depending on the screen(s) they are viewed on. We hope you will be 100% satisfied next time!
The Pastel Cosmetics UK Team
Colour not what I expected
Colour not what I expected. Ordered pale lilac but you sent me a peach colour!
3 de maio de 2022
Resposta da Pastel Cosmetics UK
Hello Margaret, we're sorry to hear that the product you bought was not the colour you expected. We always try and ensure our customers have a positive experience with us. Please email info@pastelcosmeticsuk.com and a member of our team will be able to assist you.
The Pastel Cosmetics UK Team
service i found to be exellent
1 de maio de 2022
Resposta da Pastel Cosmetics UK
Thank you for leaving a review and the 5-star rating, we really appreciate it. Makes us proud to hear our service has been excellent - we strive for this every day! We hope to see you again soon!
The Pastel Cosmetics UK Team
Resposta da Pastel Cosmetics UK
Thank you for your kind review and 5-star rating! We are pleased that you have had a great experience with our service and products. Looking forward to seeing you again soon!
The Pastel Cosmetics UK Team
Excellent lipsticks
29 de abril de 2022
Resposta da Pastel Cosmetics UK
Thank you for writing a review and the 4-star rating! We are so happy to hear you are enjoying the lispticks! We look forward to seeing you again soon :)
The Pastel Cosmetics UK Team
Resposta da Pastel Cosmetics UK
Thank you for the review and 5-star rating. We hope to see you again soon!
The Pastel Cosmetics UK Team
Resposta da Pastel Cosmetics UK
Totally agree! The Daylong Liquid Lipstick certainly delivers :) Thank you for the review and 5-star rating. We hope to see you again soon!
The Pastel Cosmetics UK Team
This is my second order and once again…
This is my second order and once again extremely happy with my goods. They arrived on time as expected and packaged beautifully.
Thanks again I will re-order and recommend to my family and friends.
9 de abril de 2022
Resposta da Pastel Cosmetics UK
So great to know you have returned to purchase from us again and we are so happy to have given you another positive experience! Thanks so much for the review and 5-star rating! See you again soon.
The Pastel Cosmetics UK Team
Pastel Cosmetics UK
I was searching online for a replacement eyeshadow when my favourite was discontinued, when I came across this site. I found an eyeshadow that I liked the look of. But I wanted to know whether it was matte or shiny so I messaged them and they replied very quickly. I placed my order and it was despatched right away and delivered to me very quickly with no extra cost. The eyeshadow is great, it's not exactly the the same as my old one, but it's a good replacement so I'm very happy.
8 de abril de 2022
Resposta da Pastel Cosmetics UK
We are so happy that you managed to find a replacement eyeshadow amongst our products. Extremely grateful for the lovely review and 5-star rating. We hope to see you again soon!
The Pastel Cosmetics UK Team
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