Patch Opiniões 15 675

TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Having seen Zac resplendent in his wabi -sabi fractured green pot in a branch of Loaf I was enamoured. A week later he was mine. He arrived travelling in first class carefully ensconced in his long ha... Ver mais

Classificada 5 em 5 estrelas

Plants and pots are of great quality. There’s an excellent selection available on the site with helpful prompts to know what plants will thrive in which places. There’s plants having names is a quirk... Ver mais

Classificada 5 em 5 estrelas

The plants are always top quality and the information given so the right plant is chosen in the first place is top notch. The aftercare support and instructions are excellent too. Even when the deliv... Ver mais

Classificada 5 em 5 estrelas

What an amazing company. The plants I received were truly amazing. Also the service from ordering, delivery times, plant information and packaging was outstanding. Will only be using Patch from now o... Ver mais

Informações sobre a empresa

  1. Centro de jardinagem
  2. Entrega de flores
  3. Mercado de flores
  4. Designer de interiores
  5. Loja de mobília para sala de estar
  6. Viveiro de plantas

Informação fornecida por diversas fontes externas

Patch helps you discover the best plants for your space, delivers them to your door and helps you looks after them.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

16 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Rachel

Not had my Hydroponic Anthurium 'Lilli plant for long, otherwise know as Rachel, but she looks good 😊

4 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Fastest delivery options....

I couldn’t be happier with my experience ordering from Patch Plants.
I bought the 29cm Earth pot and 'Tristan' the Triostar! Everything from start to finish felt incredibly professional and thoughtful.
The delivery options alone are brilliant and my main reason for being so confident ordering from Patch. Being able to choose next day delivery before 1pm or select a specific day makes such a difference, especially when you don’t want delicate plants sitting in cold or hot boxes for long. I ordered Sunday afternoon and it was here by 10am Monday morning!!
The plant itself is in fantastic condition. Healthy, vibrant, no yellowing, no damage, and clearly well cared for before shipping. You can tell they don’t just shove plants in boxes and hope for the best.
What really stood out though was the customer service. Even on a Sunday, Klem from Patch was emailing me back and forth answering my questions and offering helpful advice. That level of support is rare and genuinely appreciated.
Packaging was secure and protective. The only small suggestion I’d make is possibly taping over the box handle holes in colder weather to prevent cold air rushing in.
The Earth pot is beautiful quality too! Sturdy, stylish and high end luxury, considering the price! Incredibly good value.
Plus, their loyalty points programme is a lovely bonus. On my very first order I already earned £4.20 back, which makes future plant shopping even more tempting.
Fantastic plants, great service, thoughtful delivery options, and rewards on top. I’ll absolutely be buying from Patch again.
5 stars without hesitation.

8 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great plants

Great range of good quality plants and fast delivery. The pots and accessories are lovely too!

9 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Brilliant service!

Brilliant service. Super speedy delivery. Ordered on a Thursday evening on standard delivery, plants arrived on Saturday morning, really well packaged and in great condition. After a bad experience with another online plant retailer (B&D), I'd highly recommend Patch to anyone.

7 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic plants

Really great quality plants , very quick delivery to door service and detailed plant info & care instructions, will definitely be buying more and would very much recommend

3 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

First time buying from Patch

First time buying from Patch. Bought a zammi plant. Arrived in great condition. Unfortunately, the pot that was recommended to go with it was far too big. For various reasons Patch were unable to sort a return so they refunded me the value of the pot and told me I could keep it! I was dealing with Larsen who was just great. Would definitely buy from them again.

3 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Plants are exactly as they appear on the website

I bought 2X Rachel in Glass plants.
They arrived extremely well packaged and were in excellent condition!!
They came with a QR code which once scanned provided care tips as well as an information leaflet.
My husband and I are extremely impressed by the quality of the products and the quality of the service.
We will definitely be shopping here in the future!!

3 de fevereiro de 2026
Opinião espontânea
Classificada 3 em 5 estrelas

Great customer service but the plants don’t last!

I’ve ordered a few plants from Patch Plants, one being the String of Nickels - The plant didn’t even last one week!

It was really well watered when it arrived so I left the plant alone and followed guidance on care. It started to shrivel and looked mouldy so I contacted customer service. They were very friendly and helpful - they suggested sending another String of Nickels as they believed the first plant didn’t travel well.

The second plant arrived and unfortunately, the same issue happened again.

Customer service sent me a refund but am now unsure if it’s worth getting another plant from them if they are all not going to last.

I also found that the plant pot I was given for one of my plants was way too big - so I had to use a different pot… such a shame.

21 de janeiro de 2026
Opinião espontânea
logótipo da Patch

Resposta da Patch

Dear Kelly,

Thank you so much for sharing your feedback. We’re really sorry to hear about your experience, especially with the String of Nickels. We completely understand how disappointing and frustrating this must have been, particularly after the same issue happened twice despite you following the care guidance.

I’ve requested your details within the review so we can look into this further and properly check what may have gone wrong. While we’re glad our customer service team was friendly and able to arrange a refund, we know that doesn’t fully make up for the frustration you’ve been left with.

Again, we sincerely apologise for causing you disappointment and frustration. We really do hope we can make it up to you in the future and restore your confidence in ordering from us.

Regards,
Vera - Patch Customer Support

Classificada 3 em 5 estrelas

Mostly good

Have had multiple deliveries and mostly great, but last delivery had an overwatered string of nickels among my order that died shortly after receiving it despite not watering it to try and dry it out. I think root rot has already set in. No refund or replacement issued so money down the drain on that one unfortunately.

5 de dezembro de 2025
Opinião espontânea
logótipo da Patch

Resposta da Patch

Dear Alex,

Thank you for sharing your feedback with us. I’m genuinely sorry to hear about the string of nickels arriving overwatered and deteriorating so quickly. I completely understand how frustrating and disappointing that must have been, especially when no refund or replacement was issued at the time.

I’ve now requested your details directly within the review so we can look into this further and properly check what happened. Once we have those details, we’ll be able to review the order and see how we can help.

Again, we sincerely apologise for the disappointment and frustration this has caused. We truly value your feedback and hope we can make it up to you in the future.

Kind regards,
Vera - Patch Customer Support

Classificada 5 em 5 estrelas

Good quality Plants!!

I ordered 3 plants- Monstera, Chinese Money plant and a Boston Fern. They all arrived in good shape and are lovely!

The fern was very small more like a plug in plant, costly for its size.
Plus the amount of packaging seems to be such a waste.

Looking forward to them growing and flourishing!!

31 de janeiro de 2026
Opinião espontânea

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