Era muy fan de Patta, pero ahora lo soy más aún, tuve una incidencia con un pedido y el equipo de Patta me lo soluciono todo vía email, por el resto todo fantástico y todos sus productos son muy tops
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Era muy fan de Patta, pero ahora lo soy más aún, tuve una incidencia con un pedido y el equipo de Patta me lo soluciono todo vía email, por el resto todo fantástico y todos sus productos son muy tops
A empresa respondeu
I was shipped the wrong size. I emailed customer service and they were very quick to respond and never made me wait anymore than 12 hours for a response. A shipping label was sent to return the shoes... Ver mais
A empresa respondeu
Everything was good my products came a little bit delayed because of the because of the huge amount of orders from the patta x Nike collaboration. But when I tried to contact with the customer servic... Ver mais
A empresa respondeu
Premium brand, legendary part of the Air Max 1 history. Great shop and customer service is incredible. Nadim solved my problem smoothly, just an email, without long explanations. Great service. Vielen... Ver mais
A empresa respondeu
Patta was founded by Edson Sabajo and Guillaume ‘Gee’ Schmidt. Both were instrumental in the Dutch hip-hop and nightlife community in the 90’s and early 2000’s - Edson as a DJ and Gee as an MC and event host. The music minded pair also had a shared obsession with hunting internationally for sneakers and records. They soon found themselves funneling a steady supply of gear from their travels, back home to their community in Amsterdam, which grew naturally into a business partnership. Before they knew it, the demand started growing, and a cult favorite brand was born. Today, Patta is one of few internationally revered, black-owned streetwear brands and consists of a clothing line, Patta Soundsystem, Patta Running Team and, most recently, the Patta Foundation focusing on youth cultural education. The brand is named after a slang term for “shoe” - a nod to the founders’ Surinamese heritage. A creative family to the core, Patta encourages inspiring collaborations, cultural crossover, and unconventional forms.
Zeedijk 68, 1012 BA, Amsterdam, Holanda
Respondeu a 88% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great customer service! Solved my problem really quick!

Resposta da Patta
Snelle en vriendelijke reactie van Dahirah! Duidelijk antwoord terug :)

Resposta da Patta
Great customer service. Yamila reached to explain an issue with my order and kindly helped me resolve that. She was very informative and helpful!

Resposta da Patta
Horrible website that bounces you from the UK version to the Holland version on big releases. Charge you stupid money for delivery fees and when you order from Holland version of their website their system doesn’t pick it up and put it across to a UK order so you’re hit with ridiculous import fees along with ridiculous delivery charges. I emailed them directly about this and got a cheeky rude reply from whoever was emailing back speaking to me like I was dumb because their website was working the way it should. I should’ve left ordering from patta when they try to get you to 50 odd captcha’s just to place an order on an exclusive release!! First and last time I ever order from patta. Avoid.

Resposta da Patta
Pattas customer service has improved massively, I have been a customer for years - Farzand did a brillant job of dealing with my query- thank you

Resposta da Patta
Au top pour le drop patta fcb
Le sav est hyper réactif Dahirah a répondu à toute mes question rapidement et m’a aidez pour ma commande merci encore !!

Resposta da Patta
Rapid customer service reply which was helpful and pleasant

Resposta da Patta
My first experience purchasing from Patta, and wow their online support is clearly above the rest. I have never had a refund issue resolved as quickly as this. A response to my email was sent in not even 10 minutes!! I will definitely be be purchasing more from here.

Resposta da Patta
Salut , franchement très bonne jai achète une doudoune et très rapide pour l’avoir et emballage Nikel et la j’attend mes Sneakers !!! Très bonne expérience je recommande !!! Merci encore Yamila .

Resposta da Patta
Als groot Patta-fan, herken ik mij niet in de minder goede reviews. Tuurlijk gebeurt het in de praktijk dat er wel eens iets misgaat, maar vaak dan worden er alleen reviews geplaatst. De goede reviews worden wel eens vergeten. Bij de laatste drop heb ik veelvuldig contact gehad met Dahirah. Zij heeft mij vanaf het eerste contactmoment netjes te woord gestaan en mij op de hoogte gehouden omtrent mijn gestelde vraag aan de customer service. Om een lang verhaal kort te maken: ik ben nu eigenaar van een mooi FCB x Patta sneakerpaartje in mijn eigen maat, mede door Dahirah haar service. Wat tevens gezegd mag worden is dat ik ook altijd goed ben geholpen door Tomas van de customer service. Ga zo door zou ik zeggen !

Resposta da Patta
Eerst paar keer gebeld, daarna alles netjes via mail afgehandeld, super vriendelijke en snelle response by Dahirah!
Many thanks! Patta love.

Resposta da Patta
Yamilia and all the other staff were quick to reply and were super helpful and understanding.

Resposta da Patta
Ik ben zeer tevreden met mijn online aankoop. De website was gebruiksvriendelijk, het bestelproces verliep vlot en mijn product werd snel geleverd. De kwaliteit is top en ik ben erg blij met mijn aankoop. Een aanrader! 👌🛒😃
Recently been added to the patta gold access list!
Cannot be happier, already getting some fire kicks.
It feels so good to have one of your favorite brand that you consider so special making you feel special also.
Thanks to Yamila Starke for contacting me and for taking care so professionally and kindly of all my needs.
IS ALL LOVE

Resposta da Patta
Ik ken patta al heel lang, kom er graag en wordt altijd goed behandeld.
fijne mensen , vibes en mooie spullen die ik graag koop.
Ook Yamila Starke
manny thanks

Resposta da Patta
Ik werd telefonisch te woord gestaan door een medewerkster die me heel duidelijk en goed heeft geholpen, Yamila Starke!
Mijn vraag werd goed beantwoord
Ook is de service top!

Resposta da Patta
Ordino una Jordan 2 Chateau rouge.. ordine confermato e soldi scalati.. passano i giorni e non arriva mail di spedizione, scrivo, mi chiedono di riscrivere venerdì se non ricevo notizie. Oggi che è venerdì riscrivo e mi rispondono che il mio ordine è annullato x mancanza stock. Chiedo naturalmente rimborso immediato. Sono passate diverse ore ma il mio ordine risulta ancora consegnato, rimborso non ricevuto, la scarpa risulta ancora acquistabile sul sito
Aggiornamento.
Rimborso arrivato e size tolta dalla disponibilità. Mi è stato offerto 10% di sconto valido un mese. Peccato che x aspettare ordine ho perso prezzo simile x stessa scarpa ed ora ho dovuto comprarla in altro negozio pagando 35 euro in più. Non soddisfatto

Resposta da Patta
Great items. Good quality! Very nice customer service. I had an issue with the shipping. That was handled very well. Thanks!

Resposta da Patta
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.