Easy to use. I have not had any problems since purchasing PC Matic. The updates are consistent and informative. I have been a customer since 2020, with no complaints!
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Easy to use. I have not had any problems since purchasing PC Matic. The updates are consistent and informative. I have been a customer since 2020, with no complaints!
A empresa respondeu
PC Matic works with all of our devices for our household. Computers, phones and tablets have protection from viruses with up to date technology.
A empresa respondeu
I used 415-275-2076 number to get my computer cleaned up. They fixed my issues and made my pc matic running again/ It's been a year. Ever since i started using them i never had a bad day with my compu... Ver mais
A empresa respondeu
I have been asking via the email support for about 2 months now trying to get my product to work. Will not preform any scans, supershield refuses to even start, have removed and reinstalled the produc... Ver mais
A empresa respondeu
PC Matic provides superior security protection over all security products, free or otherwise, on the market. Additionally, PC Matic keeps your Windows computers running at peak performance even after years of use.
Estados Unidos da América
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 90% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I never had virus since I hired them. They also got me out of a scam, no extra charge. 10 stars if that was available!
I am very good with tech even though I'm over 70. I researched this company more than once over the years. They are a scam and will take your $ and give you nothing in return except headaches. Please, do yourself a favor, stay away!!!

Resposta da PC Matic
Think twice, PLEASE. I'm a boomer who fell for the make pretty ALL AMERICAN commercials and signed up. I cancelled my previous provider after years because I couldn't understand the tech's versions of English if or when I had a question. After years of only minor issues with the old provider, I got hacked after the switch to PCMatic and when I called to find out how to contact someone for support I was told they couldn't help me and I needed to take my computer to a shop for repair. When I contacted another department hoping for a partial refund of the contract I'm cancelling, I was told via email by a non human(?) they don't offer refunds after 30 days. I'm going to TotalAV...

Resposta da PC Matic
The tech support is terrible. I tried to reset the password and I get nothing. It claims it sends a reset option but it never comes to the inbox or spam.
I paid for extra support for all devices. I call them and they support every thing but PC Matic.
They submit a ticket and you have to wait for them to contact you. They have no contact number.
If you want any kind of tech support stay away from PC Matic .

Resposta da PC Matic
Complete crapware! It blocks legitimate programs, it does not allow you, the owner of the computer, to add programs to their "white list" all you have to un-quarantine those programs after every scan. Support is less than helpful, I can't prove it, but I swear they reactivated my auto renewal. Yes I got emails about it, but they weren't to my junk/spam folder, where anything from this ridiculous company belongs. And I can't delete my card information from their website. So informing my card company to refuse any future charges from these turds.

Resposta da PC Matic
If they're so good, why do they need to advertise so much? I'm am only offering my opinion here, please know that. They target the elderly and non-technical due to their assumed gullibility. They do something called "Whitelisting" that means you have to "allow" sites and apps to be used yourself. It's like deny everything and allow each item approach. That puts the responsibility of knowing a site/app is clean, which most people don't know. Most people are not experts in cyber-threat analysis. They also have a USA based VPN which means you have no privacy from the government. Go search for "5 eyes" and your chin will hit the floor. I myself use Eset antivirus and ExpressVPN. Yes, they have a cost associated, but it's quite justified. Most of all DO YOUR OWN RESEARCH. I am a prior DOD IT contractor with emphasis on cybersecurity and have the certificates to prove it. They will probably go after this post and want to "contact" me or the post will be removed like another company did when I made light of them. Good luck and happy hunting folks, do that research please, there's lots of articles on the internet about them that will better illustrate my opinion.
I would give PC Matic -15 stars if I could. I've had them for 7 years (shame on me), and have had the absolute worse customer/tech support ever. Ya can't talk to them on the phone or even chat. Ya have to email them your issue and then wait til they decide to get off their a$$ and do something to help. I've had it with them.
Beware of companies that promise virus protection only of you pay $$$. As a techie, I recommend using Windows 10 and 11 built-in security. It works very well, because Microsoft wants to protect its products. You also can get and use Malwarebytes for free as additional protection. If you visit porn sites, you risk getting PC infections, even if you pay.
Not as good as what the company advertises. Their subscriptions aren't bad but just their software is not trustworthy. I do alot of research and I tried their software before and it messed up my PC. I've scanned their software with several websites including Virustotal and they all say stay away from their software. Even NextDNS Threat Intelligence Feed blocks there website.
If you are smart you will stay away from this website. Be safe out there and do your research on these Antivirus Programs before purchasing a subscription.
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