They have clauses that are not necessarily very clear when you make a trial, which allow them to get paid automatically. Very bad practice and a show stopper for me. Something to know before going... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Il sito utilizza un sistema di pagamento fraudolento. A fronte di una iniziale cifra irrisoria per produrre un documento nel formato desiderato, tenta dopo alcuni giorni di effettuare un' operazione... Ver mais
I should have read the reviews before using. As others have written, I paid £0.99 for a three day trial and ended up with a recurring subscription which I foolishly didnt notice on my creditcard state... Ver mais
Me han cobrado la suscripción de 2 meses sin haberla autorizado. Pagué 0,95€ por un documento y me han estafado dos meses cobrándome 49,99€ al mes, un total de casi 100€. Ahora tengo problemas para da... Ver mais
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 46% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
truffa online
Anche io come altri ho subito una truffa online, da servizio gratuito che propongono ti ritrovi dopo una settimana con -49,99 euro da conto. iniziate a denunciare, non fermatevi.
Ho parlato con il vostro servizio, continuava a dirmi che il servizio era a pagamento ed era chiaro da sito, fino a quando ho iniziato ad inviarvi foto del servizio che presentate e di quello che in realtà succede. Il rimborso dopo tante minacce l'ho ricevuto ma di quello che avete scritto in risposta.... non ci credo. State attenti per la prossima volta e per i prossimi servizi che vendete.

Resposta da Pdfguru
Monthly subscription hard to see, issue eventually resolved
I used PDF Guru to edit a single PDF and chose the 1.99 € offer, which looked like a small, one‑time payment. On the payment page, the 1.99 € price was large and in the center, while the real subscription price of 49.99 € per month was only shown in very small, low‑contrast text at the bottom of the page. It was not obvious at all that I was signing up for a recurring monthly plan.
I only needed a one‑time use. After I saw the 49.99 € charge on my card, I cancelled the subscription and contacted support. At first they refused to refund the money, referring to a non‑refundable policy, even though the pricing design makes it very easy to miss the real monthly cost.
After I wrote a detailed review on Trustpilot and contacted them again by email, support finally cancelled my subscription and processed a full refund of the 49.99 €. I appreciate that the issue has now been resolved and that they eventually did the right thing. However, I still think the payment page should present the trial price and the monthly renewal together, with equal visibility, so that users can clearly see the real conditions of the subscription before paying.

Resposta da Pdfguru
Absolute abzocke
Absolute abzocke. Selbst Paypal spielt das Spiel mit.
Ich werde jetzt Rechtsmittel einlegen.
Das ist Betrug und mit Sicherheit nicht 100% rechtens.
VORSICHT FIESE ABOFALLE!!!!

Resposta da Pdfguru
Avoid This Hidden Subscription Trap – Especially in the EU
Do not use PDF Guru if you care about your money and transparency. They advertise a tiny “one‑off” payment (like 0.99 €) but silently enroll you in an expensive recurring subscription (49.90 €) without clear, upfront disclosure. The checkout is intentionally misleading and hides the real cost.
If you are in the EU (especially Germany), you have a 14‑day right of withdrawal (Widerrufsrecht) – this is law, not a courtesy. You are not bound by their fake “7‑day trial” or any “50% refund” offer. Do not accept partial compensation; demand a full refund and cancel the subscription immediately.
Many users report the same scam: small starter fee → big hidden charge → poor support and low‑ball offers. Protect yourself: screenshots at checkout, dispute via PayPal/bank, and file complaints with Verbraucherzentrale and the EU ODR platform.

Resposta da Pdfguru
This is a scam !!
This is a scam !!
They charge you 50 euro for a pdf convert then when u try to cancel the subscription. They apply you for 2 year plan. I dont need that 2 year plan. I need my money back

Resposta da Pdfguru
Aus einem Anklicken der Seite wird ein Monatsabonnement zu 50 €!
Ich habe die Seite angeklickt um zu sehen, wie das Programm aufgebaut ist. Es war mir 1 € wert das zu sehen. Eine Zahlung von 1 € habe ich akzeptiert. Daraus hat pdfguru ein Abonnement gemacht, das 49,99 € kosten soll - monatlich! Das ist Betrug in Reinkultur.
Ich bin jetzt dabei, über paypal das Geld zurück zu bekommen. - Über das Ergebnis werde ich berichten.
Auf jeden Fall: WARNUNG vor dieser Firma!
Bei allem noch positiv: Nach Reklamation wurde meine Stornierung anerkannt und der Betrag wurde rückgebucht.

Resposta da Pdfguru
lo venden como gratis y luego te piden…
lo venden como gratis y luego te piden pago

Resposta da Pdfguru
Same old same old
Same old same old
1 euro for a week, nowhere did it say it was a recuring charge, took 50 euros from me. For anyone reading this from the eu, invoke european customer rights, you have 14 days to void any contract or purchase. After invoking my rights i have finally received an email stating that pdf guru has issued my refund. Now its all just a waiting game to see if i have to take this matter to the authorities, but they know better than to mess with european law. Know your rights guys. Shame on them for these deceiving practices

Resposta da Pdfguru
Sono truffatori
Sono truffatori, mi hanno rubato euro 49,99, domattina farò denuncia alla Postale

Resposta da Pdfguru
Total Scam - AVOID
Paid for a one-day usage and they later deducted £49.99 for a ‘monthly subscription’ which I did not request nor was I made aware of. E-mails contesting the charge went unanswered forcing me to register a complaint with Mastercard. TOTAL SCAM - AVOID AT ALL COST!!

Resposta da Pdfguru
If I could give it 0 stars I would
If I could give it 0 stars I would. Total con. Paid .99p for 7 days. Thought that was it. After 7 days charged £49.99. Only needed the service for 1 day. Asked for a refund as have no intention of using the service and they have refused. DO NOT USE.

Resposta da Pdfguru
Very misleading, this is a scam
I have been misled to pay 50 euros in order to make a modification to a PDF.
I signed up for what was presented as “7-day limited access” for €0.99. This game me unlimited downloads for a week.
At no point did it clearly say that this would turn into a €49 subscription. Apparently it’s mentioned somewhere, but it’s in very faint grey text that’s easy to miss.
There was also no reminder before the renewal and no notification when the charge actually happened, which made it even more frustrating.
As soon as I saw the charge the next day, I contacted support and explained that this wasn’t intentional and that I hadn’t really used the service beyond the initial access. They still refused to refund it.
Overall, it feels designed in a way that people are likely to overlook what they’re signing up for, and then get charged anyway.
I’d strongly recommend being very cautious before entering your payment details.

Resposta da Pdfguru
LA verdad no es lo que quería
LA verdad no es lo que quería
Por favor no me cobren mas

Resposta da Pdfguru

Resposta da Pdfguru
An expensive and misleading service
Beware of this site which purports to offer you a one-off service for 0.99 but then charges you £49.99 a week later. Do not use and certainly don't give it your bank details.

Resposta da Pdfguru
TRUFFATORI PROFFESSIONISTI
Ho acquistato un servizio per 0.99 e dopo una settimana mi hanno addebitato a mia insaputa 49.99. Veri truffatori. Ho scritto al servizio clienti ma non mi hanno risposto. NON USATELO

Resposta da Pdfguru
Scamming.
Scamming.. ask for one time fee and subscribe monthly.. scam..

Resposta da Pdfguru
My wife got scammed over £50
My wife got scammed over £50 . They offered a service where from under a £1 you can extract the text of a PDF file, however with this service you get subscribed for a year at a cost over £50, you do not notice straight away as they just bill you just under a pound and a few weeks later take the extra £50+ for the yearly subscription that you never signed for. Tried to recover my money and it was a total waste of time. Total SCAM so don't use them

Resposta da Pdfguru
ESTAFADORES TOTALES
ESTAFADORES TOTALES. Mucho ojo con PDF Gurú, haces una prueba de 0,99€ y te aparece una suscripción de 49,99€ periódica. No te devuelven el dinero, y la información es confusa y oscura. Son unos sinvergüenzas Y LADRONES

Resposta da Pdfguru
Es wird einem versprochen ein PDF in…
Es wird einem versprochen ein PDF in Größe X zu bekommen. Dann bezahlt man und das Ergebnis ist größer als vorher angegeben

Resposta da Pdfguru
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







