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Peaksta Opiniões 

804
TrustScore: 4 em 5

4,0

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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Looove this crossbody sling. The RIFID is a really nice feature. Its great for walking in crowds & everyday use! I would recommend this bag! Shipping time needs improvement. My biggest critique is... Ver mais

Classificada 5 em 5 estrelas

Awesome experience since I swap to Peaksta. Quality product that fits my hectic schedule. Pockets are within reach whichever way I choose to use it. Not to mention the stylishness it exudes. Highly r... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Ordered 2 bags July 1. On July 7th received tracking link that said label created awaiting item. Reached out July 20 about no updates or delivery. Received a message 3 days later with a different link... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Loving my Peaksta body bag! Lightweight, water-resistant, and feels super secure with the hidden zippers and RFID pocket. The orange interior makes it easy to find things, and it fits way more than i... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de malas
  2. Loja de malas e malas de viagem
  3. Loja de malas e bolsas
  4. Loja de malas de viagem

Escrito pela empresa

Peaksta’s mission is to bring functionality and performance to active people. Whether you’re traveling, in sport mode or on the go, Peaksta brings performance, reliability and functionality to reach your own peak.


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4,0

Bom

TrustScore: 4 em 5

804 opiniões

5 estrelas
4 estrelas
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1 estrela

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4,0

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(804)

326 opiniões nos últimos 12 meses

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Classificada 3 em 5 estrelas

I really like the bag overall.

I really like the bag overall but when the description says “thin” it really is and is just not quite big enough for me to carry every day. The pockets are also very deep and a little bit difficult to get things out of. I love that the pockets are lined with orange so you can see inside well. The outside is sleek and nice looking and I like the two tone one I got. If you only carry a few small things, this is a great bag. It’s just not big enough for me for every day.

23 de junho de 2026
Opinião espontânea
logótipo da Peaksta

Resposta da Peaksta

Hi, thank you for the thoughtful and balanced review. Genuinely useful feedback.

You are absolutely right that the slim profile is the trade-off, and it does not suit every daily carry. We lean into it being a minimal everyday and travel bag rather than a do-it-all, but I hear you that the pocket depth can make small items tricky to fish out. Both points are noted for future iterations.

Glad the orange lining and the two-tone look are landing well, and thank you for being honest about the fit for your needs. If a larger bag is ever on your radar, keep an eye on our range, we are always working on what comes next.

Toby

Co-founder of Peaksta

Classificada 1 em 5 estrelas

Not happy at all

6-30-26 Update: Except I already DID email you on 6-28-26. I have resent the email and photos along with the Order number again.

19 de junho de 2026
Opinião espontânea
logótipo da Peaksta

Resposta da Peaksta

Hi, I am genuinely sorry. Getting the wrong product is frustrating enough, and going five days without a reply on top of that is not acceptable. That is on us.I want to get this fixed today.

Please email me directly at hello@peaksta.com with your order number (starts with #PEAKSTA) and I will personally make sure the correct Slim Carry 3 is on its way to you, along with clear instructions on the wrong item.Thank you for your patience and again, my apologies for the experience so far.

Toby

Co-founder of Peaksta

Classificada 4 em 5 estrelas

It could be 2” bigger and would be…

It could be 2” bigger and would be perfect

30 de junho de 2026
Opinião espontânea
logótipo da Peaksta

Resposta da Peaksta

Thank you for the feedback! Noted on the size, that is genuinely useful input as we think about future iterations. Glad it is close to perfect for you, and hopefully it still earns its place in your everyday carry.
Toby

Co-founder of Peaksta

Classificada 5 em 5 estrelas

Slim Carry 2 & Travel Sling are quality products

Slim Carry 2 & Travel Slings met my expectations and performed as advertised. The buy one free one offer is a great incentive for a bag of such quality so I bought more of different colours. I will use one for exercising while the rest are for other occasions and as spares.

1 de junho de 2026
Opinião espontânea
logótipo da Peaksta

Resposta da Peaksta

Thank you so much! Great to hear both the Slim Carry 2 and the Travel Sling are performing as advertised, and that the buy one get one offer earned you a few colours. Enjoy them across all the different occasions!

Toby
Co-founder of Peaksta

Classificada 3 em 5 estrelas

Happy with my Slim Carry bags, but not happy with your customer service.

I received my slim carry bags for myself and my wife today. They are exactly as advertised, and I am very pleased. I received them 9 days after shipping confirmation. The only issue I have is I was unable to track my order. The tracking number you provided came back as not found, or invalid. I emailed you for help, and it took days for you to respond. Your response was not helpful. You only told me how to track my package, which I had done already. You failed to address the issue of the feedback I received when I tried to track my package, stating that the tracking number was NOT FOUND OR INVALID. I don’t know if this is a routine issue, or it was only an issue with my order. I would like to know why I wasn’t able to track my order before I make any purchases from your company in the future. My inability to track my order had me thinking I had fallen victim to a scam. Thank you.

29 de junho de 2026
Opinião espontânea
logótipo da Peaksta

Resposta da Peaksta

Hi, thank you for the honest review and I am really glad the bags themselves landed well for you and your wife. The customer service experience, though, is on us and you are right to call it out.

A tracking number coming back as "not found or invalid" is exactly the kind of thing that should trigger a real investigation on our side, not a generic "here is how to track" reply. That is a failure of our support process, not a question that was beneath asking. Apologies for the frustration and for the days you spent wondering whether you had been scammed.

To answer your question directly: this can happen when the carrier has not yet scanned the package into their system after a label is created, but it should resolve within a day or two. If it persists for longer, like in your case, that is a real issue and we should be tracing it on our end, not asking you to retry the link.

I am taking this feedback to the support team so the next person who emails about an invalid tracking number gets an actual answer. Thank you for the patience.

Toby
Co-founder of Peaksta

Classificada 4 em 5 estrelas

Well-made, quality construction. Nice zippers

Items arrived quickly and packaged safely. The Peaksta purse does not work for me. Customer Service was prompt to reply to my concerns. I would have preferred to do a complete return; but paying for return shipping was just "too much" on top of what I had already spent. Peaksta offered - and I accepted - a 10% refund. Not huge, but better than nothing -- and, again, communication was speedy and polite.
The bags are well-made. The key leash is a HUGE plus. The RFID "wallet" is ridiculous -- I'd never use that, ever! But if you want a well-constructed "purse" and can stand to have it slung over your right shoulder, this could be the great find you've been looking for.

26 de junho de 2026
Opinião espontânea
logótipo da Peaksta

Resposta da Peaksta

Thank you for the balanced and detailed review, Carey! Really glad the communication was speedy and that the build quality, key leash and zippers all landed well. On the return shipping cost, we understand that is a frustration and it is something we are working to improve as we grow. We appreciate you giving us a fair hearing and we hope the bag finds its place with someone who loves wearing it over the right shoulder!

Walter, Co-Founder of Peaksta

Classificada 1 em 5 estrelas

Some tricky about the return policy!

They promised 24 hour response after request for return/refund. Obviously they did not honor it or I would’ve given him a better review. It’s been about two weeks now and they still have not given me an address. Plus what I’ve come to recognize as another sign of unreliability is without giving an address, they say they will give a 10% refund and you can keep the product or mail the product to a foreign country. The refusal to abide by the terms they advertised is even worse than the problems with the bag.

19 de junho de 2026
Opinião espontânea
logótipo da Peaksta

Resposta da Peaksta

Hi, we are sorry you feel this way and we understand your frustration. We do want to be straightforward: our return policy requires the customer to cover return shipping to the Netherlands, which we acknowledge is not ideal for international customers and something we are actively working to improve. The 10% partial refund is offered as an alternative for customers who prefer to keep the bag. We are sorry if that was not communicated clearly enough upfront. Please email hello@peaksta.com and ask for Walter by name and I will personally look into your case to see what more we can do.

Walter, Co-Founder of Peaksta

Classificada 5 em 5 estrelas

Small and compact but they hold all I need

The purses are VERY small and compact, but I was able to get everything of importance to fit. My only complaint is that the edge of the strap is rough and irritates my neck when I wear it. I’m going to have to make a little cover to take care of that. It’s very lightweight and comfortable otherwise.

28 de junho de 2026
Opinião espontânea
logótipo da Peaksta

Resposta da Peaksta

Thank you, Terry! Really glad everything you needed fit in and that the lightweight feel is working for you. On the strap edge irritating your neck, that is useful feedback and we are sorry it has been uncomfortable. A soft strap cover is a smart workaround in the meantime. Please feel free to reach out to us at hello@peaksta.com as we would love to help find a better solution for you.

Walter, Co-Founder of Peaksta

Classificada 5 em 5 estrelas

Great cross body bag

Great cross body bag! Stylish, cute, comfortable, fits more than I thought it would. Very happy with my purchase.

19 de junho de 2026
Opinião espontânea
logótipo da Peaksta

Resposta da Peaksta

Thank you, Edie! Stylish, cute, comfortable and more room than expected. That combination never gets old to read. Really glad you are happy with your purchase!

Walter, Co-Founder of Peaksta

Classificada 5 em 5 estrelas

I was worried that it wouldn't get here…

I was worried that it wouldn't get here in time for my trip. As there were reviews that said shipping was terrible but It arrived in plenty of time. And I love the bag it's not huge like some of the others I looked at.

24 de junho de 2026
Opinião espontânea
logótipo da Peaksta

Resposta da Peaksta

So glad it arrived in plenty of time, Claudia! We know the shipping reviews can be worrying to read and we appreciate you taking the chance on us. Really glad the bag itself won you over too. Enjoy every trip ahead with it!

Walter, Co-Founder of Peaksta

Classificada 5 em 5 estrelas

Good quality

I have yet to use. The quality is good. I like the RFID card wallet. Very easy to use and slim.

28 de junho de 2026
Opinião espontânea
logótipo da Peaksta

Resposta da Peaksta

Thank you! Great quality, easy to use and the RFID wallet already impressing before the first trip out. We think you are going to love it once you start using it. Enjoy!

Walter, Co-Founder of Peaksta

Classificada 5 em 5 estrelas

Great bag- I feel very secure with it…

Great bag- I feel very secure either way it.

27 de junho de 2026
Opinião espontânea
logótipo da Peaksta

Resposta da Peaksta

Thank you, Jonelle! A great bag that makes you feel very secure is exactly what we set out to build. Short, simple and perfect. Really glad it is delivering on that!

Walter, Co-Founder of Peaksta

Classificada 5 em 5 estrelas

Great customer service

Great customer service when I emailed for an update on the delivery they wrote back the next day

10 de junho de 2026
Opinião espontânea
logótipo da Peaksta

Resposta da Peaksta

Thank you, Elizabeth! A next day response is exactly what we aim for and we are really glad our team came through for you. We appreciate you taking the time to share that. Enjoy your bag!

Walter, Co-Founder of Peaksta

Classificada 1 em 5 estrelas

After I made my order one evening

After I made my order one evening, the next morning I decided to cancel my order. It took hours to respond. They said it was to late to cancel that I had to keep it. I explained in several emails that I didn’t want the product, when it arrives I will not open it and all I want is a postage paid return label. I also stated that maybe in the future I could possibly consider again but not at this time. This is the worst company that is unwilling to work with a customer and force them to keep a product they don’t want. This company was sent a photo that that package arrived and unopened and all I’m asking is for a simple label. Please make it right. How long before I hear from WALTER?

14 de junho de 2026
Opinião espontânea
logótipo da Peaksta

Resposta da Peaksta

Hi Bonnie, we are sorry for the frustration and we completely understand how upsetting it is to feel forced to keep a product you did not want.

We do want to be clear: we absolutely do accept returns. What we are not able to offer is prepaid return labels, as we are an international brand and the return shipping cost falls on the customer, which we know is not ideal and something we are working to improve.

If you would like to proceed with a return, please send an email to hello@peaksta.com, mention your TrustPilot review in the subject line, and ask for Walter by name. I will personally make sure your return is handled properly and without any more back and forth.

Walter, Co-Founder of Peaksta

Classificada 5 em 5 estrelas

Great quality and will buy again

I bought the travel cross body bag and the backpack, I loved them both. The items shipped in a timely manner. Both are well manufactured and great quality.

21 de maio de 2026
Opinião espontânea
logótipo da Peaksta

Resposta da Peaksta

Thank you so much! Great to hear both the crossbody and the backpack are landing well, and that shipping was smooth too. Enjoy them both!
Toby

Co-founder of Peaksta

Classificada 5 em 5 estrelas

Absolutely love my peaksta travel bag

Absolutely love my peaksta travel bag, my belongings feels safe, its very comfortable and the RFID blocking is awesome. I have actually bought them as gifts for my travel customers

14 de junho de 2026
Opinião espontânea
logótipo da Peaksta

Resposta da Peaksta

Thank you so much! Safe, comfortable, and the RFID blocking doing its job is exactly the trio we set out to deliver. And what a great gift idea for your travel customers, we really appreciate you sharing the bag that way.
Toby

Co-founder of Peaksta

Classificada 4 em 5 estrelas

Delivery tracking is great. Phone pocket needs redesign

Delivery tracking is great. Product feels good slung around my body. Top pocket is not a good place for cellphone. Open design doesn't protect from rain. Magnetic closure did something to it's battery.

25 de junho de 2026
Opinião espontânea
logótipo da Peaksta

Resposta da Peaksta

Thank you for the detailed feedback, Michelle! Really glad the tracking and the fit felt good. On the phone pocket, that is useful to know and something we are actively looking at improving in future versions. On the magnetic closure affecting your battery, we want to be transparent: the magnet used in the closure is very small and low-strength, and it would be highly unusual for it to have any impact on a modern smartphone battery, as phones are designed to handle everyday magnetic exposure. That said, we take all feedback seriously and will pass this along to our product team. If you have any concerns please reach out to us at hello@peaksta.com and ask for Walter.

Walter, Co-Founder of Peaksta

Classificada 5 em 5 estrelas

Arrived quickly and was exactly what I…

Arrived quickly and was exactly what I needed. The second was a gift for my daughter. She was happy as she has a few trips coming up.

24 de junho de 2026
Opinião espontânea
logótipo da Peaksta

Resposta da Peaksta

Thank you so much! Glad it arrived quickly and even better that it is heading off on adventures with your daughter. Safe travels to her!
Toby

Co-founder of Peaksta

Classificada 5 em 5 estrelas

It’s comfortable and does not hurt my…

It’s comfortable and does not hurt my shoulder and neck even after using it the whole day. Thank you!

17 de junho de 2026
Opinião espontânea
logótipo da Peaksta

Resposta da Peaksta

Thank you, Bernice! Comfortable all day long with no shoulder or neck strain is one of the things we are most proud of with the Slim Carry 2. Really glad it is holding up through a full day of wear. Enjoy it!

Walter, Co-Founder of Peaksta

Classificada 1 em 5 estrelas

tried to contact peaksta customer service?.................

tried to contact peaksta customer service via hello @ peaksta.com but all that comes up are reviews.
three times (one online and two via my phone) have I sent an inquiry with no response for a week now. the question is both the slim carry 2&3 are both on sale for the same $59 bogo plus two wallets, can I get one of each for the Bogo price? I like the security of the 3 and it comes in the black/olive color I want but the 3 doesn't have the bright color options that the 2 does and that my wife would like. Simple question yet no response. might have to go with the Foldie?

17 de junho de 2026
Opinião espontânea
logótipo da Peaksta

Resposta da Peaksta

Hi Michael, good news: we want to make this work for you!

However, we have checked hello@peaksta.com and unfortunately cannot find any of your previous emails. Could you please send us one more message to hello@peaksta.com, mention your TrustPilot review in the subject line, and ask for Walter by name? I will personally make sure it gets picked up immediately and we will sort out the best possible deal for you and your wife.

We are not going to let you end up with the Foldie!

Walter, Co-Founder of Peaksta

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