Pedibal Bikes Ltd Opiniões 

775
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

It was a great experience from start to finish Pedibal/Mark was extremely helpful and my bike was delivered on time with no problem. I have now had it three weeks and so pleased with it. It's a high q... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

So refreshing to speak directly to the business/ owner. Took the time to answer all my questions and never pushed the sale on me. We spoke several times before I placed the order and when I did, I se... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Had my navigata cite over 2 years brings a smile to my face every time I use it. Only ever had 2 small issues and the 2nd was entirely my own fault. 1st time, a part was needed, it was sent ( under w... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

After a few issues with my Maxima which Mark and his team sorted for me I can say that after care customer service is excellent and goes beyond expectations. Thank you Pedibal.

Informações sobre a empresa

  1. Loja de bicicletas
  2. Concessionário de veículos motorizados

Escrito pela empresa

The UK born folding electric bike brand. Introducing Pedibal Navigata CitE. “Best value electric bike to hit the streets” - THE GUARDIAN


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

775 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as opiniões

(775)

162 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Amazing bike great price

It was a great experience from start to finish Pedibal/Mark was extremely helpful and my bike was delivered on time with no problem. I have now had it three weeks and so pleased with it. It's a high quality product and does exactly what they said thank you Pedibal!!!!

9 de julho de 2026
logótipo da Pedibal Bikes Ltd

Resposta da Pedibal Bikes Ltd

Dear Stephen, thats great to hear and we are pleased that you are happy with the bike build quality and meets your expectations.

Classificada 5 em 5 estrelas

Easy to converse with

Easy to converse with, answered all of my queries, and backed it up by carrying out my order straight away.

22 de junho de 2026
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Resposta da Pedibal Bikes Ltd

Dear David, thats great to hear that felt looked after thanks for sharing this

Classificada 5 em 5 estrelas

Quick delivery and very fast and…

Quick delivery and very fast and friendly communication when asking about the delivery

7 de julho de 2026
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Resposta da Pedibal Bikes Ltd

Dear James, thanks for sharing your experience, glad to be of service

Classificada 5 em 5 estrelas

So refreshing to speak directly to the…

So refreshing to speak directly to the business/ owner. Took the time to answer all my questions and never pushed the sale on me. We spoke several times before I placed the order and when I did, I sent the order twice. Mark had it all sorted in the time the bikes took to be delivered….2 days.
Absolutely spot on.

29 de junho de 2026
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Resposta da Pedibal Bikes Ltd

Dear Glyn, thanks for your feedback, we have learnt from this platform to identify where we can improve and customer communication certain is key to install customer confidence in our brand, your feedback is evidence of this thanks

Classificada 5 em 5 estrelas

Quick delivery

Very quick delivery already assembled a great little bike made me feel young again as I whizzed up a hill

29 de junho de 2026
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Resposta da Pedibal Bikes Ltd

Dear Matthew, brilliant to hear thanks for sharing your thoughts

Classificada 5 em 5 estrelas

Required a front Lamp.

Required a front Lamp.
Arrived within 2 days under warranty.
Excellent CS

3 de julho de 2026
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Resposta da Pedibal Bikes Ltd

Thanks Richard for the feedback, sorry for the any inconvenience

Classificada 5 em 5 estrelas

Excellent Service, great product

Mark was incredibly helpful.
I had a couple of issues (primarily around my knee given I had operations on it years ago) and the height of the pedal on the Navigata Mk11 given those issues
In the end and after discussions with Mark I got the seat to the right height for me and swapped out the crank set for a shorter one.
It took a while and Mark was very patient with me and the process to solve the problem so that I was happy,

Overall from purchase through delivery to the end product of a satisfied customer an excellent experience.
I would absolutely recommend Mark, the team and the Pedibal Navigata M11

5 de maio de 2026
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Resposta da Pedibal Bikes Ltd

Dear Alan, thank you for your persistence and cooperation, on this venture, certainly a pleasure dealing with you and hope that you do manage to enjoy many miles on the adapted Navigata.

Classificada 5 em 5 estrelas

Had my navigata cite over 2 years…

Had my navigata cite over 2 years brings a smile to my face every time I use it. Only ever had 2 small issues and the 2nd was entirely my own fault. 1st time, a part was needed, it was sent ( under warranty) immediately. Today's problem was i managed to disable the motor by pressing the wrong buttons on the display. 1 phone call and an immediate return email with instructions put things right.
This is without doubt the best company I have had the pleasure of dealing with for many years. It's like phoning a mate. No complicated phone menu's. No call centre and absolutely NO BULL S**T! Just fantastic customer service. NOTE ( other than being a customer, I have no connection with the company)

13 de julho de 2026
Opinião espontânea
logótipo da Pedibal Bikes Ltd

Resposta da Pedibal Bikes Ltd

Dear John, thank you once again for your continued support over the last couple of years, always a pleasure chatting with you and glad we resolved the minor 'hickup' swiftly, to keep you e-cycling !

Classificada 5 em 5 estrelas

Really happy with both delivery and…

Really happy with both delivery and support

23 de junho de 2026
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Resposta da Pedibal Bikes Ltd

Dear Daniel, Many thanks for your feedback, we are pleased that both delivery and our support communication has been well received.

Classificada 5 em 5 estrelas

Website was clear and easy to use

Website was clear and easy to use. Instructions were clear on how to adjust bike.
Easy to fold up and fit into the boot of my car which makes it very portable.

22 de junho de 2026
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Resposta da Pedibal Bikes Ltd

Dear John, many thanks for your order and your feedback on your experience and our website guidance, we are glad the bikes size and performance works well for you.

Classificada 5 em 5 estrelas

So I cancelled my Chinese import after…

So I cancelled my Chinese import after complete radio silence and frankly poor customer service. At least the refund arrived quicker than the bike.Spoke to Pedible and what a difference. ordered and received my(mad) Maxima in no time at all. First ride today only 5 miles to get used to it and riding again. First impressions: the bike is total quality, parts, build everything you touch is solid, Comfort, on another level absolutely amazing, great easy rider driving position. On a completely different planet , not just a different level is the throttle, just amazing and so easy. Need a boost to get started, pulling away, up hills just wow. But, it is a lump and a half. Luckily I will only be cruising, nimble it is not. You do have to pre plan where you are going , but I quite like that reassurance anyway. I will definitely be fitting armour and flat out because it will be a mission and a half to sort out a puncture on the trails. Finally, ghost pedalling, that is something I need to get used to and manage with the gear change but that will come as I get back into the swing of thing. But a big thank you to Pedible and a 9/10 so far....

2 de julho de 2026
Opinião espontânea
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Resposta da Pedibal Bikes Ltd

Wow! what a great complementary review thank you, and great to hear that you are not just pleased with your Maxima but with our brand as a whole, this certain helps us understand that having a well produced product is one thing, but customer communication also play a significant part to consumer confidence.

Classificada 5 em 5 estrelas

A brilliant run company…

Medical is just such a fantastic company. Always professional, ready to help and provide assistance as required.

If only all businesses were run like this.

15 de junho de 2026
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Resposta da Pedibal Bikes Ltd

Dear Darryl, thanks for you continued support since 2022 (I think after all this time will forgive you for calling us 'MEDICAL' ) best wishes Pedibal

Classificada 5 em 5 estrelas

Great experience

Great experience, fantastic bikes and good customer service. Loving the approved throttle.

17 de junho de 2026
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Resposta da Pedibal Bikes Ltd

Dear Simon, this is great to hear, thanks for your feedback and glad that you are enjoying your Ecruiza, pleasent riding and stay safe!

Classificada 5 em 5 estrelas

Seamless ordering process along with…

Seamless ordering process along with good customer service. Exceptional knowledge of the E bike range. I would recommend Pedibal E bikes to anyone looking for an affordable, high quality E bike

15 de junho de 2026
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Resposta da Pedibal Bikes Ltd

Dear Liza, thanks for your kind word, we are pleased that our service and bike has met your expectations,

Classificada 5 em 5 estrelas

Had a problem with a stuck battery on…

Had a problem with a stuck battery on my Pedibal Navigata - Emailled Pedibal and 5 minutes later Mark replied with a solution - fantastic service

Fantastic service !!!

15 de junho de 2026
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Resposta da Pedibal Bikes Ltd

Dear Colin, thanks for your cooperation and understanding on the battery getting stuck in the frame, but glad that we are able to resolve this minor problem swiftly.

Classificada 5 em 5 estrelas

Been looking for a folding e bike.

Been looking for a folding e bike for a while but the various manufactures on offer made me unsure as to which would be most suitable for me. They all appeared to have positive and negative attributes. Living in a very hilly area + being in my late 70's also created another doubt as to suitability. Eventually I thought that the Navigata with a throttle could be the best compromise. Emailed Pedibal to get some idea on whether it would be suitable for very hilly areas. Mark responded very quickly with a couple of video clips showing the hill-climbing capabilities. Consequently order placed for the throttle version and a rear rack. Received after a few days with me being kept updated with progress in the meantime. Communications excellent with every query being responded to almost immediately by Mark.
Once unpacked / unfolded gave it a try on the lane - as soon as I was confident with the controls etc. I gave it a test up one of the steepest hills around here. Standing start ( no runup ) using throttle + pedals it surprised me by getting to the top without undue pressure - yes, I was a bit out of breath at the top but that's a reflection on my condition not the bike. So it does what it says on the tin and I'm very pleased with my purchase - and the service so far.
Thanks.

12 de junho de 2026
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Resposta da Pedibal Bikes Ltd

Dear John, thank you for not only your initial investment into the Pedibal brand but also for your detailed review of your first experience with us too. Great to hear the bike is performing to your expectations and we hope that you are able to enjoy many more journeys. Thanks again from all at Pedibal.

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