Pedibal Bikes Ltd Opiniões 

763
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Great bike, lightweight folding street legal cycle, still testing the range, but seems up to the job. Update: As a 6ft 10 inch male weighing in at 122 kg with pedal assist I managed to get 42 miles ou... Ver mais

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Classificada 5 em 5 estrelas

So I cancelled my Chinese import after complete radio silence and frankly poor customer service. At least the refund arrived quicker than the bike.Spoke to Pedible and what a difference. ordered and r... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Excellent customer service as usual, ordered a spare part, arrived within 3 days, full instruction, very clear. After service very good. Mark always responds to emails within a hour or so. 10/10.

A empresa respondeu

Classificada 5 em 5 estrelas

This company is the only one that I could find that sells a legal "twist and go” electric bike - the folding Navigata II. The customer service is excellent, very polite and extremely helpful. The Na... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de bicicletas
  2. Concessionário de veículos motorizados

Escrito pela empresa

The UK born folding electric bike brand. Introducing Pedibal Navigata CitE. “Best value electric bike to hit the streets” - THE GUARDIAN


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

763 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as opiniões

(763)

150 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great product

Great product, helpful friendly people

2 de maio de 2025
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Resposta da Pedibal Bikes Ltd

Dear Duncan, great to hear thanks for your feedback

Classificada 5 em 5 estrelas

Maintenance service

I had my maintenance service just recently and they gave me the best service, as always... they are courteous, competent and always cordial... they made sure all issues I raised are sorted and the bike in perfect condition no matter how old the bike is... I am so please with the service and the bike itself that through the years it's always been a absolute joy to ride.

30 de abril de 2025
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Resposta da Pedibal Bikes Ltd

Thank you Jun, was lovely to see you again for your regular service now in the fourth year and the bikes still looking like new even after 6215 miles keep up the good work and we look forward to seeing you next time

Classificada 5 em 5 estrelas

No need for adjustments.

I actually ordered a bike online for delivery despite concerns that it might not be fully set up. In fact it arrived with everything correctly adjusted and a full battery. The website said 2 to 5 weeks delivery, actually came in 2 days (Navigata 2 with throttle).

29 de abril de 2025
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Resposta da Pedibal Bikes Ltd

Dear Mr Bacon, not always possible but glad that we performed better than expectation thanks for your order enjoy!

Classificada 5 em 5 estrelas

Great company, great products.

Great company to order from and excellent service, not only did they fulfill my order requirements to the letter but they also attached the extras to the bikes. Fantastic.

19 de abril de 2025
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Resposta da Pedibal Bikes Ltd

Dear Andy, thanks for the positive feedback, great to hear that the bike and our service met your expectations

Classificada 5 em 5 estrelas

Go the extra mile with response

Go the extra mile with response, respect, reaction and results.
Reacted to my enquiry very quickly, that it was for an item of low cost made no difference to getting it sent as soon as it could and in my hands.

18 de abril de 2025
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Resposta da Pedibal Bikes Ltd

Dear John, thanks again for sharing your experience, pleased that we were able to assist swiftly and directly with your questions.

Classificada 5 em 5 estrelas

No problem purchase

Really pleased with my bike love it! It goes really well and had no issues with delivery or set up. Works great, can recommend only downside is I find it a little heavy and struggle folding away and putting up as it needs a bit of strength, which I don’t have as a pensioner with arthritis, but hubby does it for me easily.

17 de abril de 2025
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Resposta da Pedibal Bikes Ltd

Dear Dianne, thank you for your positive feedback, so please ing to hear the bike is working well for you, we note the bike is certainly not the lightest on the market but fins that its manageable with the hub to hub locking wheel design to help maneuver the bike when its folded and reduce the need to carry over distance.

Classificada 5 em 5 estrelas

Great service

Great service. couldn't have been more helpful when I had problem even though it was well over 18 months since I had purchased the bike

9 de abril de 2025
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Resposta da Pedibal Bikes Ltd

Dear Peter glad to be of help and that we were able to get you back on the road swiftly

Classificada 5 em 5 estrelas

Everything arrived all ready to go

Everything arrived all ready to go. Its quite heavy for lifting on and off train but the solid well engineered design can cope with a 14 stone lump like me hitting country lane potholes. The motor has great range and copes with all but the steepest roads although it might struggle if you live in the lake district! I cant fault it first rate design and customer service.

3 de abril de 2025
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Resposta da Pedibal Bikes Ltd

Dear Gabiel, thank you for your informative feedback, great to see the bike performs well for your requirements, and we hope you get to enjoy your rides for years to come.

Classificada 5 em 5 estrelas

Customer Focussed. A pleasure to do business with.

I ordered a Pedibal Navigata IIFolding Electric Bike - Long Range Lightweight Compact × 1 on a Friday before a Bank Holiday Monday. Lead time 2 - 5 weeks as it required a Driver & Vehicle Standards Agency
British National Type Approval Minister's Approval Certificate. This makes the twist throttle and the bike road legal. It arrived via DPD the following Wednesday. As soon as I ordered and the office was open I emailed to ask a rough ETA. I received a very prompt reply stating it was on its way with full DPD tracking details.

Why cannot other UK Companies operate using this customer centric model? Well done Pedibal and such a great product. I have not stopped using it and find any excuse to get out on it. My other vehicle is a VW Camper so not brilliant for days to day use into town etc. The bike however is a different matter. Not to mention the bag I also purchased that is of great quality.

Well done Pedibal on a great service and products!

6 de maio de 2025
Opinião espontânea
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Resposta da Pedibal Bikes Ltd

Dear Robert, thank you not only for your initial purchase from Pedibal but also for your encouraging feedback highlighting our service and customer focus, something we do strive to achieve where physically possible, thanks again for sharing your thoughts and we hope you enjoy the bike for many years to come.

Classificada 5 em 5 estrelas

very helpful company

Had a problem with my 2 year oldnavigata so I contacted the team, they sent me some information and after diagnosing the fault I ordered the part from them, it arrived I fitted the part and all is now working as it should,very helpful company.

7 de maio de 2025
Opinião espontânea
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Resposta da Pedibal Bikes Ltd

Dear Andy, thank you for sharing your experience, although a shame that your bike developed a fault, its pleasing to hear that we were able to assist in replacement parts and diagnosis to get you back on the road.

Classificada 5 em 5 estrelas

Love this bike

After a knee injury this bike has given me back my independence. So many e-bikes need to be pedalled but this one can also go with just a twist of the throttle and is road legal. It folds away easily and comes everywhere with me in our Motorhome. For less physically mobile people it’s a life saver but also perfect for motorhome travel.

10 de abril de 2025
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Resposta da Pedibal Bikes Ltd

Dear Sarah, thanks for this feedback great to hear the bikes are not only being enjoyed but offering health and lifestyle benefits too keep cycling

Classificada 5 em 5 estrelas

Five Star Plus Service

From the very first point of contact - a phone enquiry whilst looking at Pedibal's website - the service and responsiveness have been impressive. I received sensible advice on which bike(s) and model would best suit our needs, the history and background of the company, agreement on delivery dates (I was trying to coincide it as a birthday gift) and an assurance that if I wanted more help, support was but a phone call or email away.
Throughout, Mark and Reeves have been great to deal with. In fact, I can't think of any company that has so exceeded customer expectations.
Whether you're new to electric, folding or cycling generally, I think you'll have to go a long way to get a better experience.
(And this is before I get to the bikes themselves - which will be the subject of a separate review once there's a few miles under our pedals.)

1 de maio de 2025
Opinião espontânea
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Resposta da Pedibal Bikes Ltd

Dear David, thanks you for such a glowing review, a pleasure dealing with you and pleased that we have already exceed your expectations We certainly hope the coming leisure rides your have been looking forward to also have the same results thanks again Team Pedibal

Classificada 5 em 5 estrelas

Pedibal navigata mkII

The pedibal navigata mkII is very well thought out. Excellent features as standard. Delivery is fast and support is efficient.

7 de abril de 2025
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Resposta da Pedibal Bikes Ltd

Dear Angela, many thanks for your feedback and great to hear you are pleased with the service too

Classificada 5 em 5 estrelas

Honest and informative from the first…

Honest and informative from the first phone call. Polite and knowledgeable at the first visit. They exceeded our expectations on the delivery. Boxed well and ready to go. My Navigata mk2 is now a part of us and our future plans on our narrowboat. Ticks every box we need it to. Added two rear panier bags on the rack supplied. A lock is essential as it gets so many admiring looks. Thank you all at Pedibal.

3 de abril de 2025
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Resposta da Pedibal Bikes Ltd

Dear Nigel, thank you for taking the time to visit and more so making Pedibal part of your new beginnings, we certainly hope you have many years of please on both Narrowboat and Navigata

Classificada 5 em 5 estrelas

Purchased over 2 years ago and 2500…

Purchased over 2 years ago and 2500 miles later same tires same brakes no breakdowns just plug it in charge it up and carry on. The single best thing I have ever bought. Love the grip throttle.

24 de março de 2025
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Resposta da Pedibal Bikes Ltd

Brilliant Richard, this feedback certainly supports the reliability of the Navigata thank you

Classificada 5 em 5 estrelas

Beautiful bike, Surprisingly fast delivery.

I ordered a Navigata MKII with throttle on a Monday early in March as I wanted it in time for my birthday in April, (thinking the max 5 weeks) and was surprised it arrived a week later.
First thing that I noticed was the box hand proper handles, not just holes but actual plastic handles.
The bike was well packaged, held in place. What amazed me after removing all the padding and packaging was that the bike was wrapped to prevent any possible scratches. Pedibal really cares about the bike arriving in pristine condition.
Fully built and ready to go out of the box, all that I did was insert the handlebar.
The upgrades on the MKII are well worth the extra imo.
The bike is gorgeous looking. Absolutely love the design and the mags are just the icing on the cake.

I took it for a quick test ride, the seat was comfortable, as are the grips.
It was quiet. No creaking (I also have a Colorway and that creaks constantly, I'd love a Navigata MK2 stem on my Colorway truthfully)
Folding the frame was amazingly easy. It was smooth and simple. Unfolding is also the same. The mechanism is absolutely brilliant (blows away my other ebike).
I love the stem riser for the handlebars. Feels very solid and secure. A three part process to unlock it but it's smooth and simple.

I have made some alterations but mostly for aesthetics. Black and red seat, red grips and as I'm in London quick release pedals that I can remove when locking it somewhere.
Also some mirrors for road cycling just an extra safety measure.

The throttle is a blessing. Brilliant at traffic lights to get going and makes me feel much more confident.

Done maybe 40-50 miles, hoping to use it a lot more in the warmer weather.

Overall love the design, love the display, love the quality feel.
The pedibal page on Facebook is great. Very friendly and helpful.
I would 100% recommend Pedibal to anyone.
Seems with the charity stuff and story of how they started this is a company that genuinely cares.

10 de março de 2025
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Resposta da Pedibal Bikes Ltd

Dear Scott, what an incredible review, with such a comprehensive level of detail that offers a full and reflective perspective not only highlighting positive points of the bikes functionality but ideas for personalisation and independent overview of how we perceive our brand thank you!

Classificada 5 em 5 estrelas

Fantastic personal service and going…

Fantastic personal service and going the extra mile with everything. Great experience and great bike.

21 de março de 2025
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Resposta da Pedibal Bikes Ltd

Thanks You Chris, pleased that Pedibal and your Maxima meets your expectations, we certainly appreciate you sharing this for others to benefit from

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