A huge thank you to Phoebe Rhodes who was pivotal to our on-boarding experience. Phoebe and I met weekly to discuss any issues/queries and her knowledge and expertise was much appreciated. Phoebe wa... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
John and Tessa have been great to work with. Both are extremely helpful and have always been there to answer any stupid questions that I have had, and there have been many! Their knowledge of the prod... Ver mais
A empresa respondeu
The training Greg Fossard gave my team was very informative and easy to follow. The session was well delivered, and I really appreciated the time he took to answer questions and explain everything cle... Ver mais
A empresa respondeu
Peoplesafe Onboarding was a seamless and fluent process. Weekly meetings were planned to discuss any concerns and to give any advice required. The whole process took only a few weeks from initial me... Ver mais
A empresa respondeu
Informações sobre a empresa
- Serviço de empresa para empresa
- também em
- Fornecedor de equipamento de segurança
- Serviço de emergência médica
- Serviço de Segurança
Sobre Peoplesafe
Escrito pela empresa
Protect your people
Wherever. Whenever.
Peoplesafe is the largest provider of personal safety technology, specialising in:
Our 24/7 alarm response service is 2x faster than calling 999 and dedicated to protecting workers.
Peoplesafe protects over 375,000 employees
Our service provides support for staff working without supervision and gives them the ability to call for help.
It’s an effective control measure to mitigate the risks faced by someone working by themselves.
If you’re looking to protect your people, get a quote or request more information .
Informações de contacto
Emerald House, East St,, KT17 1HS, Epsom, Reino Unido
- 0800 990 3562
- customer.support@peoplesafe.co.uk
- peoplesafe.co.uk
Protection you can count on
4,7
Excelente
220 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Its a very professional service
14 de julho de 2026
Resposta da Peoplesafe
Hello Kevin - thank you for leaving such positive feedback about using our service
Resposta da Peoplesafe
Hello Robin - thanks for leaving a 5* review for the continually great service you receive
A very prompt response and resolution…
A very prompt response and resolution to the issue
6 de julho de 2026
Resposta da Peoplesafe
Hello Leslie - fantastic to hear how our teams supported you quickly to find a solution to your issue
issue with my Peoplesafe…
There was an issue with my Peoplesafe device, which I initially reported. I was then advised to contact Peoplesafe directly, which I did. The experience was excellent; their team was very helpful and confirmed that a replacement device was required and would be provided.
16 de julho de 2026
Opinião espontânea
Resposta da Peoplesafe
Hello - thanks for leaving a 5* review of the service you received from our teams. Great to hear you had such a positive experience
Simon Watkins swiftly came back to my…
Simon Watkins swiftly came back to my request for a replacement charger for a team member. Have been able to confirm with the team member that they'll receive their device this week due to Simons quick response. Many thanks
16 de julho de 2026
Opinião espontânea
Resposta da Peoplesafe
Hello Evelyn - thanks for providing such fantastic feedback on the service you received from Simon and them team to get a replacement charger sorted
Peoplesafe have a great customer…
Peoplesafe have a great customer support team who action device requests very promptly.
8 de julho de 2026
Resposta da Peoplesafe
Hello Sara - thanks for leaving a 5* review for our customer support team and their responsiveness to fulfil your requests
Overall good experience with the exception of initial setup
Overall, I had a positive experience, with the only drawback being the initial setup process. While the issue was eventually resolved after I was able to speak with someone directly, finding the right information at the outset was challenging. I found myself repeatedly going back and forth through messages, as there was no dedicated support line for setup-related issues. Instead, I was continually directed to videos and tutorials, which did not fully address the problem I was experiencing.
3 de julho de 2026
Resposta da Peoplesafe
Hello Paul - great to hear you've had a positive experience. Your feedback regarding setup instructions will help to improve our service for new users
thank you
understood my concern. listened attentively and rectified the outcomes professionally and courteously,
25 de junho de 2026
Resposta da Peoplesafe
Hello Sheeba - thanks for leaving a 5* review after your interaction with our team
Excellent support
Every time I ever get in touch with anyone at PeopleSafe, the experience is always incredibly positive. Always helpful. Always Cheerful. Always quick to resolve any questions I have. The support is much appreciated and valued.
2 de julho de 2026
Resposta da Peoplesafe
Hello Chris - thanks for such a positive review of the service you continually receive from our teams
Resposta da Peoplesafe
Hello Pip - thank you for leaving a 5* review of the service you received from our teams
Excellent customer service.
23 de junho de 2026
Resposta da Peoplesafe
Hello - thank you leaving a 5* review of the excellent customer service you received from our team
The Staff & Customer Service Excelled.
Early responses and answers to queries, great customer service, emailed back within 24 hours.
19 de junho de 2026
Resposta da Peoplesafe
Hello Chris - thanks for leaving a 5* review for the service and responses you received from our teams
Rapid resolution of critical issue
25 de junho de 2026
Resposta da Peoplesafe
Hello Mark - glad we were able to resolve your issue quickly
item was sent to us in error
item was sent to us in error, i contacted the company and clear instructions were set, so i could return the item
18 de junho de 2026
Resposta da Peoplesafe
Hello Tina - thanks for your 5* review after your interaction with Peoplesafe
Initial discussions were good, but...
Initial discussions were good, but delivery of replacement devices has not arrived. Informed Peoplesafe last week, but had no response
24 de junho de 2026
Resposta da Peoplesafe
Hello Graeme - thanks for bringing this to our attention. Our team are in direct communication with yourself to get this matter resolved.
Resposta da Peoplesafe
Hello William - thanks for leaving a 5* review for the helpful service you received from our teams
The phone call was very hepful and…
The phone call waz very hepful and supportive . Rectified the issue and sent me an additional lead ..
22 de junho de 2026
Resposta da Peoplesafe
Hello Steve - great to hear your conversation with our team was helpful and we were able to provide a successful resolution
Quick resolution and speedy delivery of…
Quick resolution and speedy delivery of new device
15 de junho de 2026
Resposta da Peoplesafe
Hello Deborah - thank you for taking the time to leave a 5* review of the service you received from our teams to replace your device
They were able to deal with the issue…
They were able to deal with the issue of the broken device and sent out the replacement fast so we weren't without a device for long.
11 de junho de 2026
Resposta da Peoplesafe
Hello Debra - thanks for sharing your experience with our support and order fulfilment teams
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.