Good communication

Easy to contact, replied quickly, ordered new device, was kept informed when it was due, arrived on time. Could not ask for better.

Great customer service. Prompt communication via email, peoplesafe dispatched to my home for convenience and instructions were clear.

It is great to know what practice is happening in Trust that we could all learn from.
As a reflective practioner, I find helpful.

Kelly and Colin were most helpful and understanding of our circumstances and did so in the absence of James who had provided great assistance and support until he was on leave when Kelly and Colin kindly stepped in. Many thanks to all three of you.

Quick response excellent customer service and speedy delivery

I was recently allocated a new Peoplesafe device, I spoke to Aaron for help and guidance in setup of the device, Aaron was really patient in helpful in talking through the setup of the device. Thank You Paula

Replacement device was delivered in 2 days.

We have recently appointed Peoplesafe as our lone working device provider.

The on-boarding process has been really easy to navigate and Tessa our Customer Onboarding Manager has been available whenever we needed.

We are just going live and the portal is really easy to navigate and use and devices are intuitive with great features.

Currently rolling out the Peoplesafe App across the Trust to all our peripatetic lone workers and can't thank Tessa enough for all her assistance with on-boarding and promoting take up. Still some way to go here but with the continued support of the Peoplesafe team i know we will get there.

I wanted to share my appreciation for the outstanding service provided by Tessa Western during the implementation of the lone working devices.

Your commitment to safety and customer satisfaction truly stood out, and this project has significantly enhanced our ability to protect our employees in the field. Thank you for delivering such a high-quality service—I would gladly recommend your solutions to others.

Tessa Western has been our contact point for the onboarding process for our new contract, which goes live on Monday 1st Dec. Throughout all the meetings Tessa has been extremely helpful, friendly and answered all the questions raised. It has been much appreciated,

We have been with Peoplesafe since 2023, and the service has been excellent throughout. Gloris Allkja has been incredibly helpful, and his support has made a real difference. Our staff feel genuinely safe using Peoplesafe, and the system has given us real peace of mind. We wouldn’t go anywhere else — highly recommended!

Our onboarding experience with Peoplesafe was one of the smoothest we’ve had with any company. Everything was clear and well-supported from start to finish. A special thanks to Tessa, who made the whole process straightforward and stress-free, with excellent training materials tailored to our brand. Their communication was excellent, and nothing was too much trouble.
Highly recommended.

The successful rollout of PeopleSafe devices across almost 300 retail stores owes a massive debt to Tessa's support. Her exceptional hard work, total dedication, and willingness to consistently go the extra mile were the driving forces behind this implementation journey. Nothing was too much trouble for her to handle.

Her patience in re-explaining processes was invaluable and a godsend to the team. For future projects, especially those requiring complex, large-scale onboarding, I wholeheartedly recommend Tessa.

Just wanted to give both Gemma and Dominic at people safe a big well done. Their approach to dealing with my issues were great. Issues resolved quickly and easily talking via the chat service. Orders were delivered fast with no hassle following the link sent from Royal mail. Nice to just give a little Kudos to people doing their job, but doing it well. Thank you.

Set a timed alarm and when I closed it off I received a phone call. I explained to Simon on the other end that this keeps happening and Simon explained why this was the case. He explained in great detail a service that peoplesafe provide I was unaware of that I had triggered causing me to receive the phone calls. Simon's patience with me and expert knowledge shows he is an absolute credit to the team at peoplesafe and their service.

Simon was fantastic informing of Facts that I needed to know