Perfect Aquatics Opiniões 

108
TrustScore: 4 em 5

4,2

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Not a local customer but will say Was overall a great service, I must add it annoys me that shops show and sell items that are not in stock and need to be ordered in. But after I called up and cancel... Ver mais

Classificada 1 em 5 estrelas

I bought 2 fancy goldfish from here to join my 10 yr old 3 big fancies. Quarantined, no stress, no aggression, water parameters nil. Looked fine, 48 hrs later 2 of mine have died to an aggres... Ver mais

Classificada 5 em 5 estrelas

Super quick delivery kept up dated on my order excellent will deffo use these again thank you

Classificada 5 em 5 estrelas

Had a faulty transformer, as bulb was flashing on/off. Raised an incident with shop about it, and they were on it straight away with the supplier. After two weeks of chasing the team got it sorted for... Ver mais

Informações sobre a empresa

  1. Loja de animais de estimação

Escrito pela empresa

Based in Henlow, Bedfordshire, we are one of the UK's largest aquatics specialists. No matter if your passion lies in Koi, Marine, Tropical or Watergarden, our expert team are on hand to help.


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

108 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 12% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,2

Todas as opiniões

(108)

60 opiniões nos últimos 12 meses

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Classificada 4 em 5 estrelas

4 stars 🌟

Not a local customer but will say Was overall a great service, I must add it annoys me that shops show and sell items that are not in stock and need to be ordered in. But after I called up and cancelled the out of stock item the delivery was shipped asap and the staff were very helpful. Highly recommend.
I get the whole not wanting to stock every item, but sometimes I just need what it is I’m ordering quickly and not have to wait a week or more for the next delivery to arrive.

8 de julho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I bought 2 fancy goldfish from here to…

I bought 2 fancy goldfish from here to join my 10 yr old 3 big fancies.
Quarantined, no stress, no aggression, water parameters nil.
Looked fine, 48 hrs later 2 of mine have died to an aggressive form of columnaris from these new fish!
No accountability from this place, shifting the blame on me & my fish!!!!
On my set up?!
Started legal action due to my fish being financially worth £800.
DO NOT BUY FISH Or PLANTS FROM HERE! Im devastated & Ive got one big girl left fighting for her life! She can live until 40 yrs approximately. No care or sympathy offered, asking repeatedly via review response for information Ive already given. Theyve had pictures, parameters, details of both my tank & quarantine inc parameters. Ask for their parameters tho & radio silence.
Should be renamed sewer aquatics.

6 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Best customer service ever 👍👍👍👍

I have shop with perfect Aquatics before and the service excellent. I have please online order for a Osae swimskim 50 it was posted out to me but unfortunately the delivery company mess up the delivery I have complain to the delivery company and perfect Aquatics and the staff at perfect Aquatics god encounter of the delivery company and manage to make hardware with my order. So a very big thank you to everyone at perfect Aquatics your customer service is next to none , I would go as far and say I highly recommend anyone to shop online or shop in person at perfect Aquatics. Best customer service ever.
Kind Regards
Ricardo Rowe

12 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

No problems at all

Easy to navigate website, easy to place an order with superfast checkout, kept up-to-date regarding order being received, processed and dispatched. Delivery was very quick. All items were received in perfect condition. Would definitely purchase from Perfect aquatics again.

5 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Had a faulty transformer

Had a faulty transformer, as bulb was flashing on/off. Raised an incident with shop about it, and they were on it straight away with the supplier. After two weeks of chasing the team got it sorted for us, as replacement was sent out. Great customer service throughout. Communication was polite and apologetic for the delay.

24 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

DONT BOTHER

Well, unfortunately I have to agree with all the 1* feedback. This place, even when it was The Japanese Koi, were rude and unhelpful. I have been in the fish area wanting some help, 15 mins later NO “sorry to keep you waiting” which you would really expect from the “Manager”. I was desperate to get some RO water, otherwise I would have walked out. I did go over to the pond section, to be told that the guy who manages the fish section had “gone for a coffee” and would not be long, it’s a joke.

24 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Perfect aquatics competitions

Absolutely great company for all there items there competitions are brilliant I received my winnings within no time at all they are very responsive and polite as a company it has been a pleasure to deal with this company and you’ve got to be in it to win it! PERFECT AQUATICS 5*****

2 de abril de 2026
Opinião espontânea

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