Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Very genuine team with great service. They kept me updated on the deliveries as the performance filter was imported from Europe (through uncontrolled tariff's chaos). Detailed description of items he... Ver mais

Classificada 5 em 5 estrelas

Overall, very pleased with this transaction! Bought a cold air intake just for the nice asthetic look of it and am happy with how it came out. There was a slight shipping delay but they were still abl... Ver mais

Classificada 5 em 5 estrelas

Does what it claims. Put Stage 1 on my 2007 Accord V6. Immediately noticed car running smoother, more responsive gas pedal...seems to react higher on the pedal too. After 48 hours, it's still improvin... Ver mais

Classificada 1 em 5 estrelas

I wish I read these reviews earlier, I disputed the part I ordered from here because It took 3 months for them to even provide me an update. They only emailed me once their payment was gone selfish sc... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fabricante de peças automóveis

Informação fornecida por diversas fontes externas

PerformanceChipTuning is the leader in performance products for Automotive, ATV and Motorcycles. We offer the best in add-on products that improve your vehicles performance and help improve fuel economy. Today PCT products span the spectrum of auto/motorcycle technology. We continue to offer our famous Performance Chips for all vehicles while constantly updating our performance products for the latest cars and trucks on the market. We have been in the business for over 10 years and work closely with performance shops, parts manufacturers and dealers globally. Customer service is always #1 at PerformanceChipTuning. Our team consists of specially trained salesmen and technicians who can promptly answer your questions. Using a state of the art warehouse facility, we ship quickly to your door, no matter what state or country.


Informações de contacto

3,7

Aceitável

TrustScore: 3.5 em 5

108 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Sent a returned item, gave partial refund

I was surprised to receive the chip in a generic box and not retail packaging. The chip was in a plastic bag. There were very noticable scratches on the led display. Upon contacting the company, I was informed that I was sent a returned chip. I was assured that the chip was returned because the original purchaser upgraded to the full performance stage 3 chip. They promised a partial refund if I kept the chip. The refund was great, but my main concern was the performance of the chip. Subjectively, the chip does seem to provide increased torque. MPG for this vehicle can vary quite a bit but I haven't noticed any increase in mpg. But I am running a Sprint Booster which tends to make one heavy on the throttle. One definite downer is that the chip seems to be affected by ECO mode on my Hybrid. Turning ECO mode on with the chip confuses the chip. The car becomes very sluggish with a pronounced flat spot on acceleration. Sluggish as in more sluggish than without the chip. Still, the chip seems to be doing what it is supposed to do.

19 de outubro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent customer service!

After purchasing my cold air intake for my Chevy Silverado, there were a couple of issues. Customer service responded promptly and helped me through the situation. Excellent customer service!

28 de novembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Very impressed.

I was impressed on how quick I received the intake.
Outstanding product for the price.
The material and hardware is high quality and very easy to install.

14 de novembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Headers

The company was responsive in a timely manner and I appreciate the actions they are taking to help with my order. Will use the company again! Thank you!

6 de outubro de 2022
Opinião espontânea
logótipo da Performancechiptuning

Resposta da Performancechiptuning

We appreciate it thank you

Classificada 1 em 5 estrelas

It cost me a $200.00 repair bill

It cost me a $200.00 repair bill for my 2007 Cadillac Escalade. The performance chip interfered with my EBS and Stabilitrak system. It affected my ride, and my braking, and after taking it off and throwing it away I feel like I'm riding in a completely different car. Whatever difference it was to supposed have failed to materialize after 1,500 miles.

24 de outubro de 2022
Opinião espontânea
logótipo da Performancechiptuning

Resposta da Performancechiptuning

Please show us the diagnostic sheet from a professional shop if you are blaming our product. We don't believe a mechanic shop can diagnose that issue caused by our chip. Not possible. We guarantee 100% safe to use on compatible vehicles. These performance chips are not capable of causing issues with EBS or ECU car's computer. You either put too many miles on it or you are adding a bunch of performance parts and decided our product is causing issues.

Classificada 5 em 5 estrelas

Great Product, Great Service

I bought a stage 2 chip, and though it was a significant power increase, it caused some surprise redline downshifts with my transmission when letting off the gas after full throttle. Contacted customer service who were very helpful. Replaced it with their JDM stage 3 chip and it is performing flawlessly. My Crown Victoria is now positively FEISTY!!!

26 de setembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Great customer service!

Great customer service!! Helped me out very well after I had an issue with my item and they were very willing to make it right. Thank you!

11 de agosto de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Ignores privacy laws, No physical address, Drop ships via unrelated eBay sellers.

** This company has disgusting practices, seemingly no physical presence and deliberately breached personal privacy laws to cover their ineptitude.

I purchased a cold air intake for my vehicle directly from the PerformanceChipTuning.com website. It had no delivery tracking information, took weeks to arrive and finally turned up scratched and damaged. Also, despite buying direct from the PerformanceChipTuning.com website, inside the package was an eBay sales slip with the buyer ID "xenonusa", suggesting PerformanceChipTuning.com purchased the item from an eBay seller and just had them deliver it to my address. Sure enough, hunting around on eBay I found both the "xenonusa" buyer account and the exact item I purchased being sold by a different seller for half the price.

I emailed PerformanceChipTuning.com customer support to question this and describing the damage, but they just sent back a vague email that didn't address any of my concerns and tried to void themselves of any responsibility.

Do yourself a favour and avoid this company like the plague.

Update 1:
A couple of emails have now been exchanged over the course of a few weeks, seemingly to insult me and state I should return the item. However, they refuse to provide a shipping label, give RMA details or even provide a return shipping address, making this impossible (note they don't appear to have an address on their website).

Since finding this review they have also attempted to have it blocked, which possibly explains why their rating on this site is higher than other review sites. Please make sure you consider other review sites when deciding whether to risk dealing with this company.

Update 2:
*** This company blatantly and deliberately breached my privacy rights by adding all my personal information to their first reply. As such the reply was deleted by Trustpilot for breaking their rules. ***

As you can see from their reply, this company puts more effort into fabrications and insulting customers, than providing a quality service. Anyone is welcome to a copy of the email thread between them and myself, to see for yourself what kind of company this is.

Please do take a look at my other reviews, as it may save you some headaches. I leave honest reviews, good and bad, for companies that deserve them. Also note that my reviews closely reflect the overall long-term ratings of those companies. Make sure to check other review sites too, where you will find PerformanceChipTuning has consistently poor ratings that are well below average. For example, check out the official Better Business Bureau site by searching for "BBB performancechiptuning".

Finally, yes, I do have a UK email address and live in Canada, it's called "immigration". However, my choice of email address does not change how bad this company is, but using it to try and discredit my review is very telling of their operating practices.

Again, it is noteworthy that there is absolutely no physical address anywhere on their website, invoices or other documentation. Only the phrase "East Coast, USA". Don't take my word for it, try to track down their physical offices.

20 de julho de 2022
logótipo da Performancechiptuning

Resposta da Performancechiptuning

This is a troll, does only 1 star reviews on many companies. Most likely a competitor just by looking at this long, crazy review. TRUST PILOT will only help us if we give them more money and is allowing this individual to manipulate and corrupt the review site with all the 1 star reviews he leaves to many companies telling people to ''Stay away, avoid the company'' We Have Lost Faith In Trust Pilot as they only help if you give them more money. See his review site abuse here: https://www.trustpilot.com/users/59e791c10000ff000ad6a66c

Classificada 5 em 5 estrelas

Wake up engine

Bought the stage lll tuner for my extremely gutless 3.7 Dodge Nitro. I mean wow did this chip ever wake up my SUV. I am very impressed. Not sure of the fuel consumption but can contest this will add HP to your car. Plus it's USA made and came in less than a week. Win,win.

23 de junho de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

3.8 Jeep Liberty

I have a 3.8 2009 Jeep Liberty. I put stage 3 on and saw huge gains everywhere. Fixed transmission problem i had since vehicle was new. I will definitely buy agian.

28 de setembro de 2021
Opinião espontânea
logótipo da Performancechiptuning

Resposta da Performancechiptuning

Thank you for your honest review. We really appreciate it. We're happy it helped out your vehicle's performance.

Classificada 1 em 5 estrelas

Does not work as Advertise at all!

I got the chip stage 2 for my RAV4 and I let it in the car for 3 weeks (instead of the 2 suggested) and not only didn't improve the miles or give me more power but on the contrary I felt the SUV to be more lethargic then usual, and the miles when down by 3! I paid for shipping back ($11.15) and they also charge me 15% restocking fee?!?@ Their website states 100% money back warranty. I will not recommend this company to my worst enemy!!

Update: They reply with lies as you can see below. I have contact them and send it back in the original box with no a scratch in the time allow. I have all corresponding messages and pictures.

6 de agosto de 2021
Opinião espontânea
logótipo da Performancechiptuning

Resposta da Performancechiptuning

This buyer returned the product way past the return policy, scratched, scraped, missing retail box and was not charged 15% restocking fee. He is not being honest with his review so he has been reported. He did not contact us first for assistance and went straight to this review site to attack our company.

Classificada 5 em 5 estrelas

Great product and great company.

Great product and great company to deal with. There are quite a few performance chips out there so a little research lead me PCT. it does as advertised.

I ordered the Stage 1 for my 2016 CX-5 and after setting it up, the Mazda is purring like a kitten. It idles better, definitely is showing a performance enhancement and I can garner from these immediate results, the MPG is going to improve as well.

Very happy with this addition to my SUV.

6 de agosto de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Does what it says

I purchased a stage 2 chip for my 97 pickup and noticed a difference right away. Power, throttle response. Haven't seen a huge change in gas mileage yet probably because I have been enjoying the new feel of the truck a bit much.

27 de junho de 2021
Opinião espontânea
logótipo da Performancechiptuning

Resposta da Performancechiptuning

Thank you for your review, we appreciate it.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais